I have purchased four banners from this company's branch in Shawnee, GA, through a professional…read moregraphic arts intermediary. Apparently it is a company based in India. One of the four banners ripped without being touched after being extended for only several hours. The company would not replace the defective banner. I will never use BannerBuzz again. If the banners work, they are good and cheap. But the quality is low, and the banner can rip by itself through initial use. In the photo below the banner detached from the hardware. This happened several hours after I used it for the very first time. My graphic designer intermediary communicated with Daniel Kemp of BannerBuzz, and Daniel wanted a video and complete forensic analysis to prove after the fact what happened. This is absurd and impossible to satisfy. A responsible company simply would've sent me a refund. I will never use BannerBuzz again.

Do not buy from this company. Absolute disaster from start to finish…read more I placed an order for 7 items on March 4 and specifically confirmed with customer service that everything would arrive on time. I was clearly told it would be delivered by March 19. I approved all artwork by March 5, so there was zero delay on my end. Then on March 13, they suddenly called to say the delivery would be pushed to March 27, which is completely useless since my tradeshow is before that. After pushing back, I was told I could upgrade to priority shipping and receive everything by March 20. I paid an additional $700 for that upgrade. Today is March 16, and now they're telling me it will STILL arrive on March 27. So what exactly did I pay $700 for? To make things worse, I've had to call them five separate times just to get updates, and every time I get a different answer. At one point, I was even told the order was put on hold again, even though it should have shipped days ago. This company is disorganized, unreliable, and completely lacks accountability. They overpromise, underdeliver, and then charge you extra for services they don't even fulfill. Avoid at all costs if you care about timelines or actually receiving your order when promised.

I have had the pleasure of working with Linda Nguyen, Project Advisor at The Printing House, and I…read morecannot recommend her highly enough! Linda consistently goes above and beyond to exceed our expectations and answer any questions we have. Her attention to detail, professionalism, and willingness to help in any way possible make her an invaluable asset to the TPH team. She is the best. Linda is always there with a positive attitude and exceptional service. If you're looking for a reliable, knowledgeable, and friendly advisor, Linda is top of the line. Truly outstanding!!!!!! -Frankie Pignolo

This is the third time I use TPH. Every time has been a very good experience. Communication either…read moreby phone or email has been done in a very timely manner and the turnaround time has been excellent with top quality printing.

This is the worst T shirt store I've ever used. I get custom tshirts made monthly and most places I…read morevisit are amazing. Quick turn around time, lots of tshirt and tank top options, can quickly add a graffic or some something custom. These guys take forever, refuse to add the simplest graphic unless you provide fields for it. Your telling me you can put an arrow on a tshirt? I'm willing to come back the next day. Nope. Brutal.

I had a great experience…read more I recently ordered ~60 shirts and ....The price was reasonable, the service was awesome and the product was great.

Rapport has a wonderful team that can truly deliver a full service marketing campaign for any…read moreclient. No matter how obscure your company may be, Rapport will find a way to promote your message and brand with 21st century tactics. In the Toronto area, there are a lot of marketing companies, but none are as well equipped and engaged as Rapport. I proudly recommend them.

From the owner: Graphic design and marketing for business-to-business or B2B clients.read more

I always try to plan a project as early as I can. I sent an inquire and thought it'd take a while…read morebut I got a call (yes a phone call) that same day! I'm so used to waiting around that this was a great surprise there are people on top of things even more than I am! Great customer service via email and in person. My book looks so amazing and I can't wait to have more to print. It also makes me happy that some of the money goes to Sick Kids. If I can help people in more than 1 way that makes it even better.

Excellent service. I have ordered 3 posters for research meetings here in the past and was always…read morevery happy. The staff is nice and helpful. The service is quick. The quality of the products is impeccable.

I've been to quite a few print shops in and around Toronto and The Ultimate Printing Company is…read moresimply the best. The staff are always friendly and accomodating, the service is speedy and reliable, and the prices are very fair. I've been to The Ultimate Printing Company about 10 times in the past few months and I have never had a bad experience. In fact, part of the reason why I always go back to The Ultimate Printing Company is because the staff are so great. Furthermore I cannot stress enough how quick and accurate the service. Another fantastic feature is that they print on "bamboo" paper - an eco-friendly alternative to regular printing paper . You will not find a better print shop in the GTA.

By far one of the worst experiences I have ever had doing business with a small local shop…read more First of all, the moment I walked into the store the owner was extremely rude and ignorant towards my questions. His attitude towards a customer was very rude and disrespectful. I wanted to print a picture of a size 16"x20", so a regular print machine at my office wouldn't do the job. The moment I walked into the Ultimate Printing store I inquired from the store owner (I believe his name is Zahir) about the service and how I could transfer the digital file to him. He said he would only accept the files on USB as his store doesn't provide wifi to his customers. After browsing around and trying to find free wifi in the building, I managed to send the digital files to him electronically. Then I inquired about the pricing. Remember, the file was a single, 16"x20" black and white print on a regular paper. The representative, which to the best of my knowledge was Zahir himself, quoted me $38 + tax. I was shocked!!! $38 bucks for a regular print job. Nonetheless, when I asked what the reason was for such a high price, Zahir laughed at me and almost made fun of me for inquiring about the price. His attitude is very rude far from the standards we normally expect from a business in 21st century in North America. Anyhow... I accepted the hefty price point he quoted me for and did bother arguing with him any further. Next, I was told the job would take an hour, although the store was completely empty. So I decided to leave and come back later to get the job done as I was in the rush. I politely told the owner that I would come back later as I was in rush. Then he started arguing with me that I should pay for his time -- 5 mins at most in answering some questions that I had regarding a service that I was about to purchase from his business. He said that I should pay him because while he was answering my questions, he has used his computer to download the digital file, hence he has used some electricity for this task and I am liable to pay for the costs involved. I didn't know what to say to him anymore. So I decided to just leave the store, But that didn't stop there. He started threatening me that if I don't pay him he is going to REPORT me. Not sure who he was going to report me to and for what reason. I felt the owner was trying desperately to get this one sales done no matter the cost, harassment or verbal disrespects involved. UPDATE: There is a STAPLES, across the street on University Ave, which is a 5 min walk. They did the exact same job for me for $4! CONCLUSION: Do not waste your time going to The Ultimate Printing store. The store owner is rude and disrespectful towards his customers. He is not shy of using any tactics or disrespect to get a sales done. Remember STAPLES across the street got the same job done for $4 as opposed to $38. If you want to waste your money, then go to The Ultimate Printing store.

The staff was nice and friendly. However, in my opinion,…read moretheirs standards of work are very low. They didn't use any business requirement document to define all the specs of my project. I contacted them for a change on my website, they said yes we can do it. I paid, and they delivered something different. Their argument was 'The solution you asked was not possible'. Ok, but in that case do not say yes to something you can't do. If you have a lot of ambition for your website, go somewhere else!

Whilst there was good initial interaction, the entire project failed due to a lack of any creative…read moreability on the part of the people assigned by this company. I guess they may be good as simple changes or people who have the time and patience to micro manage. That's not us. For the record they also refused to refund anything. We do not recommend at all

I just stopped by this place to print my resume today, needed something a little fancy. I have used…read moreTPH many times for the company I work for so I inquired if they did small things like resumes. The guy at the front tells me yes but usually the client's timelines don't match with their production schedule. I asked how long it takes he said, "It can be an hour or two. You can go to the internet cafe on isabella and yonge. It's just that I can't guaranteed it can be done to meet your deadline" He never even asked me what my deadline was; i needed it for Friday. The fact that he didn't want to take my business for some reason and just assumed i was in a rush turned me off so much. I found another printer to do the job for me and will also using them as the printing vendor for work-related communication products, banners, etc. going forward.

Great service, they were very accommodating in assisting me with an urgent printing job. Print…read morequality is exactly what you would expect from a professional printing company.

Good customer service and communication. Product was done well and given quickly ad wellread more

Aptly named, this print shop is fast, reliable and, yes, fabulous. After I foolishly forgot to…read moreinclude a document in my email, the staff kindly printed it, free or charge. Highly recommended.