Worst place ever!. I've had two experiences there, both bad. For the first one I tried to pay with VISA. The person couldn't get it to work somehow. So I paid cash. Later I found out that my card had in fact worked! So I paid twice I just went there to drop off a UPS parcel, because it says that it's a UPS drop off place both online and also there's a big UPS sign there. The woman said no, sorry we're not a UPS service. So I said what about this big UPS sign behind you? She said it's a mistake. Never again! read more

Such amazing customer service! Was greeted by the very nice lady behind the counter who went above and beyond what one would expect to assist me with printing my labels and shipping my return (despite the error in UPS or what I like to refer to them as Oops! stating it is a drop off location for them when in actuality it is for FedEx. While I'm not surprised at hearing UPS dropped the ball/package on their end she offered to accept my package regardless and stated she'd arrange a pick-up nonetheless - they should be ever so grateful to have a representative who goes out of her way to fix an error on UPS's end that she shouldn't have to be bothered with yet she seemed all too happy to go out of her way to assist and help me out nonetheless! I wish I could receive the same customer service actually from UPS themselves when calling their support line when needed as I received from her! Topnotch service above and beyond what one would expect! Thank-you! read more

I had a Wayfair return package to drop off. Wayfair had incorrectly listed them as a designated drop off location. I dealt with Munira who saw the big heavy box I was holding and kindly offered to call UPS to come and pick it up. I truly appreciated that. This is what's called customer service. :) Thank you! read more

Just came back home from my first visit there. Munira was incredibly helpful in assisting with my FedEx delivery Would definitely recommend this place to others. read more

I was in need of shipping a return back to Purolator today, so I walked over to this location after getting some blood work taken care of at Toronto General, since it was closest. Location is very important to me as I'm partial disabled and need to walk with a cane. Got to the shop and was told that they did not ship Puro(lator). Funny, but their website says they do - and I said this to the woman but she just kept telling me where the nearest location was (which in my case isn't near enough). So, found this location VERY misleading. If they no longer wish to represent Puro, UPDATE YOUR WEBSITE. Will NEVER deal with this location again, for ANYTHING. read more

I needed some pages printed in a hurry, so I looked these guys up on my iPhone. Unlike a lot of print shops in this city they 1) actually answered their phone 2) were extremely friendly and accomodating about my last-minute request 3) undertook and completed said request in record time. It was fast brah. Whenever I need something printed in a hurry (which is like, always) I'm hitting up these blokes. Obligatory Title Pun: Man, does their service EVER SHINE. Menu Readability: I have (shake shake shake) no menu. Need to mention: It was $0.99 per color print, which is what I paid at Kinkos. So, meh. What this place teaches me about myself: I needs me a printer. read more

Thanks a lot for your service is so amazing! The lady who served me had good customer care, she was able to answer all of my questions and help me where l needed her help. If you want to send your parcels using Dhl or FedEx please don't hesitate to go there you will be served within a minute. Well done keep it up! read more

I agree with past commenters that the woman running this location is rude and unprofessional. When I asked for a receipt or some documentation for dropping off a parcel, she barely looked up from the movie playing on her cellphone to tell me nothing would be provided. When I asked for some form of documentation so that I'm not held liable if the package goes missing, she told me I could take my package back. UPS and Fedex should reconsider their relationship with this location. The woman running it should find a job more removed from customer service. read more

Not impressed with this place. Went there to drop off a pre-paid FedEx ground package for pickup, and the woman behind the counter says I have to pay a $2 "drop off fee" or take the package to the FedEx depot a few kilometres away. She had a real take it or leave it attitude, so they can go rot for all I care. Avoid this place like the plague. read more

Dropped by here as I was in the area, seemed like any other printing store. Unfortunately the person at the front couldn't care less about customer service. I had to print color images for a school project and needed a proper printer. Instead they seem to use your run of the mill home printer to do most of the printing. When I said it's not what I wanted, the person still made me pay for the printouts. She also printed a copy in b&w first without even asking. On top of that, she wanted to charge me for a simple envelope to carry the "wrong" printouts. Needless to say I'm never going back here again. read more

Found the lady/proprietor? friendly and very helpful. I was picking up a non-delivered package from Purolator.

I dropped off a package for amazon return at this shuter street drop off this morning thu nov 22 at about 10am. The woman was so exceptionally rude, and she has also called me 'weird'. I am both upset at her rudeness, which is racially tinged, and worried she will discard the package. I have the UPS Tracking and have emailed UPS. Please help! read more

Wow! Where do I start... this place started sometime in 2007 and since then has continued to provide EXCELLENT service to it's neighbours and customers in the downtown area. Internet access, FedEx, UPS, DHL, Canada Post, and Purolator under 1 roof! Can't beat that... plus printing, copying, fax, mailbox rentals, and more! The lady who works there is also very knowledgeable! read more

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No complaints with this store. Very nice customer service and can get your basic computer needs covered.