Quick and easy drop off. A bit hard to find on my first visit-- it's on the same floor as farm boy,…read moreup the escalators. Open during covid.

Beware! This UPS store overcharges! I had called UPS earlier for a price quote ($90-95 give and…read moretake) and when I went to the store, the man gave me a quote that was double the original phone quote. The man was really liberal in his measurement of my parcel (way overestimating the dimensions of the item). I had to reason with him about his measuring methods and he remeasured and readjusted the price quote. 1st quote: 'it is going to be over $200' 2nd quote: 'it is going to be about $150' 3rd quote: 'it is going to be $110' Lesson: Do your research beforehand - call and get an estimate. Tape down and compress all your packages to make it as small as possible.

I'd recommend Printcloud to everyone. They really helped me out of a bind. My booth is stuck in…read moreCanadian Customs. So I looked up companies in Toronto to see what I could do. I came across this great company. They helped me with purchasing a 10x10 exhibit with graphics, bannerstand and a printed table throw. I called them at 11 am this morning, they delivered and set up my booth at the Convention Center by 8 pm this evening. I got a text with a photo of my booth set up. They went above and beyond without hesitation and their customer service is amazing! Thanks for all your help David! You are the best!

I can't comment on Printcloud's printing quality, because their new customer service is so…read moreterrible: after four attempts (two emails, an online form, and a call), I still couldn't get a quote on a booklet . The guy who answered the phone promised a quote within a couple of hours. That was weeks ago. He did say they were "really busy," which is a polite way of saying either understaffed or poorly organized.

Worst place ever!. I've had two experiences there, both bad. For the first one I tried to pay with…read moreVISA. The person couldn't get it to work somehow. So I paid cash. Later I found out that my card had in fact worked! So I paid twice I just went there to drop off a UPS parcel, because it says that it's a UPS drop off place both online and also there's a big UPS sign there. The woman said no, sorry we're not a UPS service. So I said what about this big UPS sign behind you? She said it's a mistake. Never again!

Such amazing customer service!…read more Was greeted by the very nice lady behind the counter who went above and beyond what one would expect to assist me with printing my labels and shipping my return (despite the error in UPS or what I like to refer to them as Oops! stating it is a drop off location for them when in actuality it is for FedEx. While I'm not surprised at hearing UPS dropped the ball/package on their end she offered to accept my package regardless and stated she'd arrange a pick-up nonetheless - they should be ever so grateful to have a representative who goes out of her way to fix an error on UPS's end that she shouldn't have to be bothered with yet she seemed all too happy to go out of her way to assist and help me out nonetheless! I wish I could receive the same customer service actually from UPS themselves when calling their support line when needed as I received from her! Topnotch service above and beyond what one would expect! Thank-you!

Parking can be a bit challenging at this location but the staff are always super helpful and…read moreknowledgeable. if there is ever a line, it moves along quickly and ease of service is always smooth and efficient.

Staff is always friendly and super helpful!! excellent service always. very great for a small…read morebusiness, they handle my printing and shipping with ease!

Great Service Under The New Management!…read more Haven't been here for quite a while and surprise to receive better service, little i did not know this place has a new management under new owner. Friendly, approachable and very helpful. Will do more business in the future. Highly Recommended. Thanks

Kathy and Harry are amazing individuals. I am newer to Canada and they helped me fill out all the…read morenecessary forms to make sure my package safely arrives in the United States. They went above and beyond to make sure I had forms, had the proper packaging and even explained to me local processes. This is the best customer service I've experienced from UPS.

This has become my go-to FedEx location. I receive a lot of packages through work and never seem to…read morebe home when they arrive so I have them re-routed here. Pick up is simple and easy (as long as you have the door tag or tracking number) and their hours support a busy professional on the run. I have had two great Customer Service experiences with this location. 1) I had to ship oversize items to the US and 2) A re-routed package did not arrive and it was urgent and of course Saturday. The only thing preventing me from giving 5 stars is that I wish they had more than one clerk working. This can impact wait times and transaction time. Personally I just plan to go in the morning when things are slow

Small and busy shop. This is one of the only UPS locations that is open on Sundays. There was only…read moreone person working, and 4 customers as soon as the shop opened. Pack your patience, it wasn't the most efficient experience, though I appreciate the availability. When I dropped off my package, the associate took the box, but nothing was scanned, so, now I'll be refreshing my tracking number to ensure that it's marked as received. The shop itself was a bit messy, parcels were placed in front of the counter, in the middle of the open space where customers would stand, as well as stacked behind.

My kids Christmas Gift cards were delivered and handed to reception at this location but Shima told…read moreme they do not have the package. Later, we found out the cards were cashed and we don't know by whom. I had a mailbox at this location for a few years, because of their awful service I moved my mailbox to somewhere else. One of my old friends did not know about my change of address and sent two Amazon Gift Cards to my address at this location for my kids. The Amazon tracking number shows "Package was handed to a receptionist Signed by: Security". When we visited the store they said they did not have the package. We asked them to try to find it as it shows it was handed to the receptionist. I called a few times the day after and Shima told me I do not have a mailbox over there and if I had a mailbox they could have put my package in my mailbox. I explained to her they were not supposed to accept the package if I did not have a mailbox and it should have been marked to return to the sender. But since they accepted my package I needed to pick it up. But she kept saying they do not have that package. I explained the situation to my friend who sent the gifts, he called Amazon customer service to block both gift cards from being claimed but he was told both cards were already claimed by someone else. Amazon did not provide any name to us obviously but they know who did it and opened a case with their legal department for this fraud and they will update my friend soon. I can not make accusations but here is what happened. They accepted my package and signed for it, the package was lost after delivery, and the gift cards were claimed at someone's Amazon account that we don't know. The reasons I moved my mailbox from this location: - They could not find my packages 50% of the time (yes, 50% believe it or not). They were telling me it is still on the way while I was showing the tracking number to them that shows the package was delivered. Every time after I came back home, after a few hours they had called me and said that my package had just been delivered. So, I had to make an extra trip to pick it up. - Per UPS store policies when you have a package that does not fit in your mailbox, they are supposed to scan so you receive an automated email that you have a package to pick up. Every UPS store in North America does this except this location. I asked them a couple times and they said they do not do that. - Every time I went to pick up my package an hour after delivery, the owner told me the package had not been delivered yet. He was telling me not to believe the tracking numbers progress, when it says delivered means UPS has the package and is on the way. What ???!!! Many times I waited there until he looked for it everywhere and he came back with the package from the back and said he found it. - If I wanted to send something with UPS, it was a 40 minutes project, the same thing in other UPS stores takes 5 minutes. The owner does not know how to use a computer in my opinion and when he was alone at the store you could always see a long line with people rolling their eyes and tired, waiting for him to get their job done. I did not have the option to put 0 stars. They do not deserve 1 star at all.