This, along with Mill Outlet Village, has heavier fabric I needed for recovering bar stools. The store is convenient and loaded with higher end fabrics. I really enjoyed conversing with the lady working on Friday; she knew all about textile blends. read more

We purchased fabric on December 30,2024 and hired Printer's Alley to recover a chair for us. We paid in full the the reupholster work at that time. We were told to bring the chair into the store the first week in February and their upholster would pick the chair up and it would be back in two weeks. After about 4 weeks I went into the store to inquire and was told the upholster was running behind as one of her workers was out sick, but the chair would be back the next week. I never heard anything the next week so I went back into the store and was told "hopefully, next week." I explained we were having an event and must have the chair back by April 3. I received a text the end of March stating the upholster was working diligently to get the chair recovered. On Tuesday, April 1, the chair was finally ready. I picked the chair up and am very dissatisfied with the job. After someone sat on the chair for the first time, the fabric on the back is already lose and not holding its shape. I am going to have to have it recovered again. I do NOT recommend Printer's Alley for upholstery work. Here is a list of upholsters I got from Mill Outlet. I would recommend checking out one from this list instead of using Printer's Alley. read more

Printer's Alley - List of Upholsters - Fabric Stores Near Me - Raleigh, North Carolina

Your reply speaks volumes. Buyer beware, so you don't end up paying $143 for an end of bolt (3.25 yds).

If your black don't go to this store I want go into details because it's a story we know so well

I needed 3 yards of light blocking lining for a drape I was making for a client. I had already made 5 drapery panels using the off white lining. I brought in a sample and handed it to a sales person. He went over to the the rolls of lining and found the kind I was looking for. The sample I brought in was a little off white. I didn't stand over the sales person as he was rolling out the fabric so I didn't see that what he was rolling out was bright white. I got home and could see the difference once I laid it next to the fabric I had already been using. Wow, very different side by side. So I go back to see if they had the off white, no. The sales person said, "Can't you use it(meaning the bright white). Do you really think she will notice"? I was stunned. So the next day I go to Mill Outlet and they had exactly what I needed at about ONE THIRD the price. I don't know if there are huge quality differences in lining fabric but it looks and feels exactly like the lining I purchased at Mill Outlet. I don't think I will ever go back. read more

I recently worked with Nicole, she was absolutely wonderful! I ran in a few minutes before they were closing, I asked if I could look quickly and she said take your time. I was thinking wow, that is so nice of her in this day and time! She stayed with me about 45 minutes past closing. I gave her my charge card, took a few fabric samples, books and pillows out on approval for one of my clients. A few days later I called to hold a bolt of fabric, could not get back for several days. I text her to charge the bolt of fabric, books, 2 pillows and had these picked up. When I left she wrapped the pillows and helped me out. She gave me plenty of time to make a decision on the things out on approval. Printers Alley is lucky to have someone as nice and thoughtful as Nicole working for them. It seems like lately it's harder to find good customer service, thank you Nicole for making my time relaxing and enjoyable at Printers Alley Nicole is the best because of her will be back very soon! Diane K Tipton Interior designer DKT interior design group LLC read more

Really bad customer service, communication, general management and lack of accountability to customers. It's hard to believe a business doesn't return calls, follow up with loyal customers after reporting an issue several times and finally telling a customer "oh well"! I recommend that future customers read some of these reviews and ensure you're willing to take the risk of not getting what you paid for and know that there is a decent chance you will be disappointed in your decision to shop here. read more

Terrible customer service. Custom fabric ordered. It was supposed to have 10 day lead time. Took over six weeks. Awful service with every follow up. read more

Has a good selection of indoor and outdoor fabric priced at market rate. Unique selection for this area and central to RDU. Staffed well - easy to get help and have samples cut. Worth a stop if you are looking to get something reupholstered. read more

Printer's Alley - Fabric for sale - Fabric Stores Near Me - Raleigh, North Carolina

I read all the reviews before I went into the store. I was expecting so-so service based on a number of reviews. I wandered around looking at material for about 10 minutes ( I had in my head the fabric I wanted and had almost decided to "settle" for something that I wasn't 100% sure about. My sister and I were discussing one fabric when Dana asked us what we were looking for. We commiserated about designing fabric in our heads and not being able to find it.....and then she pulled out every sample book she had in the color I was looking for....and Viola! there was my fabric! She told me about the quality, whether it was appropriate for my usage and then called 3 times to find prices on my choices! Once I made my final choice, she ordered it, stating it would be about 10 days, so probably the 1st of the year 2021. She then measured out another fabric for a wing back chair and had just the right amount! While we were waiting for phone calls she asked where I was from, she wanted to see a picture of the dog I was picking up from a breeder near Asheville and was just a blast to talk to! When she called today we discussed gimp (braid) and she asked if my dog was all I wanted him to be....she remember me specifically and then told me my fabric was in! (A week early!) I cannot understand any of these negative reviews, because she found my fabric, spent lots of time with me (juggling some other customers also!), and was a treat, as was her co-worker. The negative reviews must have been written by negative people, because I will drive the 160 miles from my house to shop there any day! read more

Great selection of fabrics and priced nicely too. I Wasn't jumped on right away when I walked into the store, which was nice. I was able to take my time in browsing. A salesperson did reach out to me to see if I needed any help or had questions. When I was ready with questions the salesperson was eager to help. Not pushy and very helpful. I will be returning to this store for my fabric purchases. read more

Unfortunately if you don't look like money your service is limited at best. Yes they have a lot i wanted to spend on, but wandering around with people cutting swatches when asked for help made feel like i was a bother. read more

Horrific customer service - they would not alter curtain panels that they originally created, did not have names of other tailors who might help me, and would not even help me measure the panels. No matter what I needed, they were not going to help. Will not return here. read more

I had a horrible experience at this store. I totally felt like I was "pretty woman-ed" because I came in with yoga pants and a sweatshirt on. I was in there for over an hour and the "fancy" people that came in after me got helped before me. Actually I never got helped. When I texted my husband to tell him that no one would help me he asked me to get out. I am so sadden that a store would treat someone this way. I posted about my experience on FB and another friend wrote that she had the same experience. Please consider bringing your business somewhere else. This is just sad and horrible. I'm so glad my daughter wasn't with me because I teach her to be kind to everyone no matter how they look. read more

Horrible customer service - do not answer the phone and all voicemails are full so you can't leave a message!

Printer's Alley has really gotten better since under new ownership. It used to be difficult to get help with anything there. I was lucky to find Sandi during my recent visit. She is extremely friendly, helpful and knowledgeable! The other sales people I have met there seem good too but Sandi really went above and beyond. read more

Printer's Alley has a huge selection of tasteful fabrics. I always find great designs in many types of fabric.

The staff was very attentive and friendly, checking up on us regularly whether we needed assistance. I loved the large selection in-store. I needed a measuring tape to measure the repeat on a fabric and they had one readily available upon asking. read more

I needed to have my antique sofa reupholstered. I looked at the reviews and thought it might be worth the extra hour drive to a different location to avoid the Raleigh store, but was interested in checking them out as they are 15 minutes from where I work. I think one's tendency is to write negative reviews and after the service, time, and end result that I had with Ibby and the other staff at the Raleigh shop, I thought it a crime if I allowed only negatives to be spoken - these folks are OUTSTANDING and deserve your patronage. The vast selection, the time they took with me for the cutting of swatches, the follow up with calls, texts, and emails, and the pricing were all above and beyond for great customer service anywhere. I endorse this shop. read more