I'd like to start off by saying that we loved this place in the beginning & toward the end it has been terrible.
Initially, they did not calculate our rent properly and left off an item that was $25. They didn't discover this for two months and backbilled us for *their* mistake.
The amenities that they "offer" when you're touring, barely work. The grills are always nasty & the outside bar does not function. There is I guess what you would call a dog park, in which they put a bin that never gets emptied, the bags never get filled, the scent alone is enough to make you throw up - not to mention all of the dog poop that doesn't get picked up.
We had maintenance at our unit the first day we moved in because the washer wasn't functional and didn't spin. Left our clothes drenched in water, they did however replace it the next day. A few months later, the load size knob fell off of the washer and was not functional AGAIN. Maintenance came and fixed it, just for it to fall off a few weeks later. At this point, we are not going to call again - it's clearly useless.
There are two leaks coming from upstairs and it took nearly a month for them to come look at the first leak (which was never addressed with the unit upstairs).
The shower drain had a stench so bad, we always had to keep the door closed and the water literally eroded the lining of the shower no matter how many times we cleaned it.
Any time something was needed from the office, you can NEVER get through. Doesn't matter what time you call or how many times you call. You're better off going in if you need something.
Upon moving out, we took several days to ensure everything was proper in the apartment and clean. They also don't do a final walkthrough - you "drop the keys off and you're good to go!" We patched any holes (as instructed), cleaned all appliances, showers, cabinets, etc. We even took pictures for proof. We are now being charged two cleaning fees and three damage fees.
Rent also went up nearly $350 in 6 months. Much more than anything around in the area - and definitely not worth what they are charging.
Whatever you do, please do not waste your time. There are plenty of complexes that are reasonably priced with more amenities and attentive staff than Princeton Parc and Bell Partners.
Good luck, if I could give zero stars I would :) read more