This is the BEST APARTMENT COMPLEX IVE EVER LIVED IN!!!…read more(And, in my54 years, I've lived in over 40 different complexes!!) The staff is so awesome!! Been here 2 years, had 3 maintenance issues....... All 3 were resolved in, MINUTES!!! Not days or hours!!! The facilities are awesome. Pool, jacuzzi, tennis&basketball courts., etc. if you move here...... I promise you'll never regret it!!!!

I've been living here for 8 months and I love everything about this place! The office staff Paula,…read moreAndrew and the maintenance crew genuinely want every resident to be happy and they do a great job achieving that. The apartments are all updated and NEVER have I seen one single bug. ( I don't know... but for me that's a big deal) These guys are awesome, my whole experience from touring, to moving, to 8 months later, has been super easy going. I take pride in living here, it is the cleanest, safest and most peaceful place to live in the area, in my opinion. I take great advantage of our awesome pool and the grilling area. LOVE IT! Oh! Free WIFI too in that area... I am however, looking forward to our new gym reopening soon. It's now expanding and being renovated with new state of the art equipment... I don't care for tennis or basketball but if you do, there are playing courts too, along with a car wash station. It's really cool here! I don't typically write reviews but these guys truly earned it and I wanted to share the positive experience that it has been for me.

I am the Assistant Community Manager at Grand Oaks at the Lake, and I have worked with Aspen Square…read moreManagement for going on 6 years. I have been a resident here for going on 2 years now. I have always lived in a single family home, but I needed to move quickly and Grand Oaks at the Lake had exactly what I needed at the time I was looking. I was very nervous to move into an apartment, because it had been a very long time since living in an apartment home and I am extremely sensitive to noise. I have had no issues with noise since living here. I do live on the first floor and I can hear my neighbor walking above me sometimes, but it doesn't bother me at all! I live in the 3-bedroom and I am absolutely in love with the spacious floorplan. I have an absurd number of various kitchen appliances and they all fit in my kitchen! I am a big cook and love that I finally have a place for everything in my kitchen without it feeling overwhelming / cramped. The rooms are spacious and the storage in the bathrooms are amazing! The use of storage space is one of my favorite parts of living here because I feel like I finally have a place for everything. I love that there is a screened-in patio for me to enjoy the outside without having to worry about bugs and mosquitos! There is even a storage closet on the patio. I am a mom, so I really appreciate the convenience of having the school bus come to the front office. There are tons of amenities for my family and I to enjoy like the swimming pool that overlooks the lake (this view is something I haven't been able to find anywhere else in the area), there is cornhole, ping-pong, hammocks, pickleball, and putt putt golfing so there are tons of things to keep us occupied. I love going for walks around the lake path with my kids. We normally go for scooter rides & bike rides around the community! I've always craved a connected community and I truly feel like I have found mine.

This used to be an amazing place to live, however in recent months, the quality has spiraled…read moredownward at such a rapid rate, that I can see this place becoming another "Meadows " . It's a shame. Dog poop everywhere, people leaving garbage outside, thugs moving in, and the level of care from the office and from corporate is not the same since Bobbi left. After 4 years living here, we're moving on. We're ready for a bigger place, and better shouldn't be difficult at all to find

Lived in Madalyn Landings on and off for over 4 years. Love the maintenance team and front office…read more They're always accommodating and helpful. My family utilizes the common area and gym a lot of the time and it's always available for us to use. Thank you guys

Very professional initial impression . Apartments too small for my needs. But the place is adorableread more

Quiet and Cozy Condo Units. Close to Harris and everything else.read more

Beautiful apartment until you move in. This place must have been built on the cheap!!! Sound…read moreproofing is almost nonexistent!! You can literally hear the neighbors next to you and above you do everything. Someone talking in the hallway outside the door, feels like their in your apartment. Someone lets the front door close on its own, apartment shakes and the loudest bang ever!! Neighbor with a barking dog, now feels like you own a dog. The flooring in the main living space is glued to subfloor and you can tell!! No actual room for a dining table if you want to access ur laundry and second bath. Living room is probably the smallest we have ever had, smaller than the actual bedroom and can really only fit a couch and TV stand. Kitchen is probably the thing I hate the most!!! We were in building one, not sure if building 3 is the same as it was built a year prior but the space from the bottom of the upper cabinets to the countertop is small. So small that you can't even put a regular size coffee maker on the counter, paper towel holder or a kitchen utensils holder. Which makes the use of your counter tops for really nothing but food prep! My husbands coffee maker had to sit on island the entire time we lived there. Other things like blenders and utensils had to be stored away, in a tiny tiny kitchen. Whatever brilliant person decided to hang the tall uppers way lower then they are supposed to be. Everyone we talked with there has the same issue. They are completely aware of the issue and have no plan to resolve said problem. Pour layout in main bedroom/bathroom with walk-In shower. You don't realize it in the model they show but you can't have the bathroom door open at the same time you want to use the toilet or open the closet door. Horrible bathroom and one of the huge pains in the butt if sharing the space with someone else. Complex is surrounded by wetlands, which at first seems beautiful until you realize that your tiny porch is basically unusable because the mosquitoes will literally carry you away!! Will never understand how these "luxury" apartments don't have screened in porches!!! We also had a huge issue with our cheap fridge, called maintenance several times and just kept hearing nothing was wrong. Food in freezer would not stay frozen, freezer pops were slush, and more importantly everything in the fridge expired so quickly because the fridge temperature was in the 40s most of the time!! We had to buy milk so many times because it expired prior to the expiration date. With a toddler at home who drinks milk EVERY single day, I found myself running to the BP to by milk way to regularly. I can't even imagine the amount of food that was wasted in the cheap fridge!!! We had even pulled it out into the kitchen space more to allow more airflow in the back of the fridge. Which in a tiny kitchen is horrible. I will also add in poor drainage in parking lot and common areas. Coming home after it's raining, good chance you will need to remove your shoes to walk through standing water in parking lot and walk ways. Walking to check your mail or go to gym? Probably need to wear sandals or remove shoes as not to end up soaking your sneakers!! Let's talk about the $500 non refundable pet deposit, that doesn't go toward any repairs/damage after moving out. Never have I ever had to pay $500 for a cat and a monthly pet fee and then get charged another $500 for the damage the cat did to the carpet after accidentally being locked in the closets/bedrooms. Completely unacceptable in my opinion and the $500 pet fee should have went to that but the little bitch in the office refused to and said read the contract that fee isn't for that. What's it for, all the pet amenities my cat used. Then she sent us to collections when I tried to argue about the bill after we moved out. Mind you, we weren't even 30 days past receiving the bill in the mail. So we ended up owing 3 months of water, which is nuts cuz water gets paid every month with rent, at the exact same time on the app. When I asked to see proof that they were behind in the water bill statement, she refused and never showed any proof what so ever of the supposed back water bill payment. I will add we pay them for water and they pay the water company. We don't actually receive a bill for water. I'm not the kind of person to just sit back and believe the BS a business is saying, especially when they won't show you that the bill is behind. If it is behind because you didn't pay it, show me that we didn't already get charge and you're not trying to charge an extra $300.

Kayla the leasing agent is awesome. She was very informative about the apartment and the…read moresurrounding area.

I spoke to the manager Chris he informed me that this a low income housing also called equal…read morehousing opportunity. Office hours are 8am to 5pm Monday through Friday. The office is located in #207 corner apartment. They have 1, 2 and 3 bedroom apts but there is a waiting list of 2 to 3 years. The tenant is responsible for their own electricity, cable and internet bill. The complex looks good freshly painted, grass cut, newer roofs. They actually have a contracting company working on them at the moment as well. There is plenty of parking and seems quiet during the day while I was there.

Looks better now than last year. New everything but if management doesn't change then soon this…read moreplace will end up in the same category it had before. I'm disabled and looking for a place to move. Asap

"A Great Family Staff, Make Tenants Pleasantly Happy."~Brenda LPS~…read moreAnd that's what we are for the 11 years my family have resided in HBA. We never had any problems with anyone and it's a no nonsense, family oriented, safe, and well maintained, environmental development or we wouldn't have trusted this location to raise children for 11 years. This beautiful community establishment have been though many different property Owners, Managers, and Maintenance Craftsmen that have most certainly made living here a very proud and pleasant experience. We thank God for the blessings of having you All in our lives and watching our children/grandchildren grow. Thank You All for the fun filled community events held in such fun, harmonious and unified manner, we will remember forever. This community looks just as beautiful in person as it is online or in brochures. "Fore You All Are My One Village Who Looks Out For One Another."~Brenda LPS~ I'm an Artist Google me to view my Art. BrendaLiveLife or BellaVidaPhotography,BLPS®

Put your money into your life, not this ridiculous corporate structure…read more There is no such thing as just paying rent here, they use Ratio Utility Billing System, which charges approximately between $80-$150 more a month on top of rent which fluctuates each month depending on all tenants Utility usage in the entire building collectively, along with paying a pet screening yearly, pet fee yearly and pet rent monthly, as well as renters insurance. My fees monthly range approximately $120-$140 more every month for the next year, you even pay a fee for their 3rd party to send you your rent statement, I'm paying them to bill me my monthly rent. Stuck here another year. Two years it'll be of them taking my money on top of my rent, which should average about $1,800 extra at the end of the year. Now the app Bilt Rewards that they switched to, to pay rent, will take too long to verify my bank account and I may have to pay on the 5th or a day after depending on the verification time, another month because it happened last month, and the property manager told me I'm not the only one having issues. I have to drive all the way to the Malabar Walmart because their the only ones that will do it, wait in line at customer service, just to pay an added fee of $5.00 on top of all the BS so I can pay my rent because their new app sucks, go read the reviews for the app, it has a lot of issues, but hey it probably saves corporate money. If I pay past the fifth I get an immediate eviction notice, and once I do pay it, even a day late, I'll be owing all of the court fees on top of it, plus a late fee from them, even though it's not my fault that their app is giving me issues with verifying my bank account. You talk to one person they don't know, talk to another they know...the people in the office have different information and they have some communication issues to resolve within their team, because the info I got from one of them last month set me back, and the info I got today from someone else is the info I needed a month ago and has me in this position going out of my way to give them more of my money. I got charged twice for pet screening because they didn't know how to update my email, so instead just make another account because that makes sense right, got charged again for insurance because their system is crap and I'm responsible for keeping them updated because there's a loss in communication between the complex and the insurance company, for some odd reason they can't see my updated policy that I already paid $50 for last month, so now I have to call again and get my updated policy because for some reason they can't, but don't worry, I'll take care of it for you, thanks. If all apartment complexes are like this, people we are universally screwed. I don't know why they have so many good reviews, people here stay silent against the machine, so I'll tell you what the majority is thinking, stop taking our hard earned money from us, we pay rent to live not to give it all away to corporate millionaires. This place squeezes everything out of you, always adding more and more fees. Community events do not give me back the hard earned money I slave for 40 hours a week to pay for this place, I don't care about food trucks and book clubs and egg hunts, that doesn't make me forget what's happening here, I'm reminded every month. Oh, but thank goodness they redecorated the pool area to drag you into the illusion of this place. Absolutely ridiculous. And no office people, I don't want to talk about it, so don't ask me to come into the office or call me and leave voicemails, or when I come in for something like getting my scan to go drive to Walmart to pay my rent and pay $5, don't sneakily pull me into the conversation anyway after I said no just to shine some fake kindness in order to get me to put down my guard and take down my review, sorry you lost a point and the truth is out. Let's not do that again, thank you.

The guy at the gate was not only unhelpful, but extremely rude. I tried to ask a question. He…read moreslammed the door in face and told me to leave. I had to leave one star to post

TERRIBLE! Some burners on stove are not working. And fridge seems broken!…read moreWe are pretty sure that we are moving out next year! We do enjoy the pool and gym but not up to our standards. Dishwasher sucks! Toilets suck!

I would recommend living anywhere else than these apartments as the price of rent per unit would…read morebetter used in a house as the amenities and community make it not up to par. The first month I was there the cops were called 10 times at night for a screaming crazy person that was not even the lease that stole packages and tried breaking into peoples apartments all hours of the night. When I first moved in the apartment wasn't even clean and had a bug/roach problem. It looked like the apartment had been vacant as the fridge/freezer had bugs and roaches in it. The pest problem persisted and had to fix it myself after their pest guy that came would leave notes and said he took care of it when they didn't. The maintenance staff was nice but not great in their execution. I had a broken dishwasher that hardly worked and rusted all my dishes/utensils that they continued to try to fix with no luck. They finally brought a new one from another apartment but scratched the floor up from the kitchen to the front door. It's billed as a gated community but the front gate never works so its left open which isn't a big deal but decent sized homeless community would wander in as they have some under the overpass by the pond and then a tent community by the water at the turn of US 1. Last but not least I had been moved out for over 6 months when I finally got a bill in the mail for charges that they said I didn't owe any when I moved out. I was given no reason for the charges and just sent to a debt collection agency without contacting me. Do yourself a favor and don't live here.

I love Aqua apartments . Amazing fast reliable service, Great customer service skills, it's more…read morelike family here . Maintenance team is amazing. You're not waiting for days or hours for something to get fixed. They're always right on top of everything and the same day. Friendly, fast, knowledgeable, reliable maintenance team. From the front office to the maintenance team overall service is amazing and I couldn't ask for anything better than that.