If I could give The Brittany Apartments zero stars, I would. I paid more than $3,000 to break my…read morelease because living there had become completely unacceptable.
From the day I moved in, the apartment felt poorly maintained and hastily thrown together. The window locks were broken, and the temporary "trick" I was shown to lock them still left one window unusable. I could not open my office window for the entire winter, and it took approximately three months for it to finally be replaced.
The walls had large damaged areas that appeared to have simply been painted over, and the entire apartment looked as though it had accumulated decades of thick, uneven paint. There was a constant musty odor that no amount of cleaning could eliminate. When I raised the issue, management dismissed it as normal because I lived on the bottom floor. The ceiling air-conditioning fixture looked as though it was barely secured, and paint was chipping from the bathtub, which raised serious concerns about moisture and mold.
Despite keeping my home meticulously clean, cockroaches would crawl out from beneath the dishwasher whenever I ran it. The blinds were so flimsy they broke during normal use, yet I was later charged $75 per blind for three blinds. The screen door had a large rusty piece sticking upward that created a tripping hazard. The laundry area was consistently filthy, its door was broken, the common entryways were rarely clean, and the walls were so thin that privacy was practically nonexistent.
Packages were also stolen from inside my building. Even with delivery photographs showing exactly where they had been left, nothing meaningful was done. Management simply told me there was nothing they could do.
Whenever I reported legitimate maintenance or safety concerns, I felt dismissed and treated as though I were being difficult for expecting a $1,950-per-month apartment to be secure, clean, and properly maintained. After paying more than $3,000 just to escape the lease, I received certified mail demanding another $150 that they claimed they had "forgotten" to charge me.
The apartment may appear affordable for a two-bedroom near the beach, but the condition of the property, poor upkeep, security concerns, and management's response made it absolutely not worth the price. Based on my experience, I would strongly advise prospective tenants to inspect every window, lock, blind, appliance, wall, bathtub, and common area carefully before signing anything. Take detailed photographs and document every issue in writing.
The one genuinely positive thing I can say is that Alejandro in maintenance was wonderful. He was knowledgeable, kind, approachable, and always willing to lend a hand or listen. He is a stand-up guy and deserves recognition.
Overall, this was one of the most disappointing rental experiences I have ever had. 10/10 do NOT recommend.
