Any one looking at princess palace for a special birthday, pls don't. I had my daughters birthday with them, through groupon and now taking my complaint further with groupon. They promise a princess of your choice, so I had Cinderella, only when we got there we realized there is no Cinderella. All the kids were waiting & eventually I had to talk to the staff. One of the staff working that morning, was wearing a blue dress was supposed to be the princess! She looked nothing like Cinderella. There was no hair, no make up..no Cinderella costume. She didn't act like Cinderella. I felt like I had let my Daughter and her friends down. Also the girls costume had stains and you could see her animal bra so clearly through it. The place also advertise 'fine dining' but yet they had cheap disposable cutlery and most of the kids found it difficult to cut into their breakfast with the knives. I was so embarrassed! Most of all when I addressed this to the owner, she was so rude and gave me attitude for her mess up. You can't promise a princess and then have a cheap imitation to the point where you can't recognize her! My cake and favors were themed around Cinderella and I paid so much for it all, so I was very upset because really there wasn't even a Cinderella there. It's a scam. read more