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    Princess Auto

    1.7 (3 reviews)
    Open 8:00 am - 6:00 pm

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    1 year ago

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    6 years ago

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    5 years ago

    You should probably update your store hours online. I drove in from Cochrane because it said you were open

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    So many mistakes were made. Matthew was helpful initially trying to find tires/spacers that would…read morefit. When test-fitting the rear tires, the tech used a front tire (instead of back tire - different size) and said I needed 1/4 spacers. So I ordered 1/4 inch spacers despite thinking I needed bigger ones. When they went to mount the wheels, they said - 'Oh no, you need 1 inch spacers - 'we fit the front wheel on the back instead of the front'. So I then ordered 1 inch spacers at my cost. When they finally fit the wheels, all was good (but it was not). When I got two people in the car or enough weight, the back tires would rub in the wheel wells. I thought it might be a suspension issue as the tires were fit properly. They weren't. I scheduled the car into a different garage to address the suspension issue. It was not a suspension issue - turns out, WheelXpert fitted BOTH spacers to the rear wheels which spaced the tires too far out which made the wheels rub the outside of the wheel wells. Not only did they get me to order the wrong spacers in the first place - they fitted BOTH spacers (1/4inch + 1inch) to the back wheels to create a rubbing issue on the back end!!!! WTF. I'm not a tire guy and even I am smart enough not to do this!! Will never go back......

    Ordered in spacers for my car, they hadn't arrived when they said they were supposed to. Had a…read moredifferent pair in, they said, "theses will fit". Didn't fit the rims I wanted to put on. Waited for correct pair to come in...and still charged me to put the correct ones on,...their screw up...not happy, won't be recommending.

    Country Hills Nissan

    Country Hills Nissan

    (12 reviews)

    My 2022 Qashqai only 17,000 km would not start. Was told by dealership that towing would be free…read more However Nissan Canada disagreed. Went back and forth a few times and gave up and paid for tow myself. Asked three times if a courtesy vehicle could be provided since no appointment was available for a week. Said they would look into it but no response! Rented a vehicle on my own dime. i was sent a detail of suggested work and was told vehicle would be ready by 4pm. Called the next morning since no notice was given. Work had not been started since I had to send approval whereas nothing was indicated in the text. Vehicle was to be ready by 2pm so pickup service was arranged. I call several times after 4 but no call back. Pickup vehicle never showed up! The next day I got a ride from a friend to pick up the vehicle and meet with the service manager. He promised he would look into everything but off course no communication has been received a week later

    Joey- We thought we could trust this dealership we purchased…read morethe gap insurance for 1250$. Our car got written off and after the bank payed it's portion we owed 10000$ and change so with the gap insurance we thought we could be ok...wrong after months of battling with gap insurance we were payed out a total of 2000$ so 850$ more then the package cost its a total scam and now were on the hook for 8000$ we went back a purchased a new car there before we found this gap insurance scam out we will not be returning.

    Princess Auto - autopartssupplies - Updated May 2026

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