I want too thank Eastside hitch for finding me a tonneau cover last minute notice.Also got me in…read more to get it installed. Eastside hitch is awesome. You need truck Accorries or any repairs please go in you will be very happy with service and the work and awesome pricing. thank you

I've never heard a bad review for them! They offer pretty much anything and everything under the…read moresun that has to do with anything on 4 wheels! Mechanical repair, accessory installation, Cars, Trucks, wheels, tires, lift kits, light bars, oil changes, flat repairs. Anything you could think of. The nicest individuals you will every meet, and consistently go out of their way to meet all of your needs and expectations. They offer free flat repair, rebalancing, and rotation with every tire purchase. Financing is available on most purchases as well!

I've been here for 3 things involving my car and have been very satisfied each time…read more The first was just a quick purchase of a part. The second time I needed a new part and they gave me the right one. My friend who was helping me thought they got it wrong and had me go back to exchange it. After realizing the first part was the right one, I went back again. Each time the service was fast, courteous and helpful. Lastly, i was having battery problems. My car had needed a boost a few times in a week. Suspecting the alternator was ok, and the battery was the issue, they happily did a battery test right there for me and had the right size battery immediately available, with a couple of options for pricing choice. I've had nothing but good experiences with Napa, and will definitely return.

I've had crap here before but not like this. I got the guy at the counter to order me a blower…read moremotor resistor for my Mazda protege, and since it's a bit of an old rare part, they needed to order it from Edmonton. No big deal, I can wait a day or two. Part shows up and it turns out that this guy ordered me the wrong part, which in any other case is no big deal and I'll return it and find the right part. Well I try and return it and THE SAME GUY says he can't return it because he doesn't recognize the box (the box I got it from them in). No talking with a manager, no cross referencing to see I'm telling the truth, just basically told me "anyone could've thrown this part in this box, I'm not returning it for you". IF YOURE LOOKING FOR GOOD SERVICE, YOU CAN TRY ANY OTHER PART STORE, BECAUSE GOOD SERVICE AINT HERE

Absolutely worst dealership ever. Bought a used 5th wheel…read morethat I was told was like new. Payed over $500 to have "all systems gone through" Chargen me for items I never asked for. When I disagreed with their responses I told them I was leaving a negative review. Sales manager Brandon said he was going to get a lawyer to come after me. (He didn't. He's a pathetic liar) These people are the biggest snakes I have ever dealt with. Seriously folks. DO NOT BUY ANYTHING HERE

It's an RV dealership but I went to look at a used SUV. Not only was the model a lower one than…read moreadvertised, but there was a huge dent in the front and a big paint chip on the hood. I guess we had different opinions of "real good shape". I emailed twice before making the hour drive to go look at it to make sure there was no damage or any other issues I should know about. Both times I was told that there was nothing at all wrong. The pictures in the advertisement were conveinently on the opposite side of the dent so you couldn't see it. When I got there it was a completely different story. My advice, stay away.

Huge shout out to RJ for getting the service we needed. You took it that extra step to get the…read moremanufacturer to supply the steps. Extra step ... steps. Lol Thanks again RJ

Found the RV we wanted, price reflected that it was ROUGH for a RV with 2 seasons on it. Tires were…read moreflat, marker stains, lots of dings, etc. But, nothing worse than my kids will do to it, so it certainly wasn't a deal breaker. Did the deal, negotiated out the made-up-cash-grab fees, and felt pretty good about it. Pick up day a week later, it was very obvious that since we negotiated out the "inspection" fee, no one did any follow up clean on the camper (a $1,200 "service", carried out by people who already work there, thereby costing exactly zero more dollars to the dealer?!). When I asked where the spare tire was, the guy asked me, legitimately, "Did you pay for one?". No, and I didn't pay for a hitch, specifically, but since campers come with one, there it is! Get the unit out, it is great, everything works perfectly and we are happy with the purchase. But the tires still go flat every 2 weeks. Turns out, if you top up a tire with a hole in it, it will just go flat again! Who knew? Got them fixed and we are off to the races. The $ guy was awesome, far and away the best part of the whole transaction. You can't really blame the other guys though, they are just salesmen. Overall, would buy here again, but would stipulate that just because I don't want to pay your completely-made-up-doesn't-cost-you-an-extra-cent "inspection" fee or your not-legally-required-cash-grab-already-have-admin-staff-to-do-paperwork "document" fee, that work still needs to get done. And I would reiterate that travel trailers come with spare tires. Every one, every time.

Yesterday I had the most terrifying experience of my life!!…read moreI went to pick up my trailer for storage to bring home for the night for camping this weekend as I have done since I bought it a year ago.. everything went right but something was very wrong.. 10 Minutes down the road on a country road in Airdrie with no shoulder and all of a sudden the trailer slams down on the ground as I'm going 90 and starts bouncing back and forth only attached by one cable as the cable was sheared, the emergency brake line pulled to lock the trailer breaks and the metal was dragging on the ground shooting sparks thru the air!! All while I try to slow down my vehicle and the trailer and stop without rolling either into the ditch as the was NO shoulder to pull over! I decided to try to call Racetrack RV where I bought it a year ago to ask their suggestion as to how I can move it now before I called a tow truck.. I was frantic! The receptionist who answered said no problem I'm going to transfer you to someone who can help.. The guy on the phone said no problem where are you I'm on my way!!Keep in mind I didn't just buy it.. it was in May 2017!! But after sitting terrified on the road , in the pouring rain not able to move I see the Racetrack truck pull up and feel so relieved!! I walk back to greet him and it's the owner!!! He gets down on the ground replaces the line so I am able to unlock and drive then says " ok now let's drive it to my service lot and I'll follow so you know you're safe" The Service business lot was closed for the day so he unlocks, drives me in, takes the trailer off my vehicle and as I'm thanking him over and over I ask when it can be fixed..he says " oh you're still camping this weekend this is our first service to be completed tomorrow " Now that is Customer Service..Talk about going above and beyond!!!! I love supporting companies who truly care about people!!

(I added the parts & service department as a separate company since they are in different locations…read moreand operate differently) So far so good! I've dealt with several people in parts & service since I bought my trailer at the RV show in February 2016. The latest was Shawn and I gotta say, so far he's been great to deal with. He was very accommodating by coming in on his day off so I could pick up my unit that was in for some warranty work and accident repair. He was helpful and thoroughly explained everything that was done. He has a genuine concern that the customers he looks after are happy with the service they've been given and that they will feel comfortable coming back should they need service in the future. My trailer was cleaned and ready to go when we arrived to pick it up. They also did a few minor services, like inspect the roof and tire pressure. These little things mean a lot to a customer. I've emailed the parts department several times and always got a response in a very timely manner. I will never recommend the Racetrack business team that I had the misfortune of dealing with (Matt & Josh) but I will absolutely recommend their parts and service staff, their sales staff and Ken, the owner as people I will do business with again. As someone that runs a camping group in Calgary, I will be sure to share my experience with the over 500 members in my group :)

Please, please buy somewhere else! This company are a bunch of liars and thieves! We bought our…read morefirst (and last) RV last year from a salesman that no longer is employed there (read between lines). Right from the start there was high pressure sales and promises made that were never kept. Told us that the mouse guard would protect our trailer from mice ... this is not entirely true! Had we been told the truth we would have taken steps to mouse-proof our trailer. First year we had mice! Then the warranty work! What a nightmare! Their service department is embarrassing and borderline incompetent! Door and microwave needed to be replaced and brought back three times before it was done. Then the final straw ... we brought it in (for warranty work) and told them to winterize it. They charged us $280.00 and come spring, the lines and tank had not been drained, froze and exploded. This caused a large amount of damage to the floor and trim. They tried to put it under our warranty (which wee stopped) but they did end of fixing it. We asked for a refund and they offered to give as a 50% service credit. We sold the trailer and wouldn't use Allendale RV for anything. Service Manager Sean was supposed to call us to discuss .... nothing! We paid $45,000 for the trailer from these thieves in 2023 and they offered to purchase it from us for $25,000. Sales Manger Mahzair made all these promises and then ghosted us! All we asked was for a refund on our service for the winterization and on the mouse guard as we were not told the truth. They are more interested in making a fast buck then customer loyalty or service. Still waiting of the refund on the warranty purchase ... I'm sure this was a lie as well! Anyone have any ideas on who to complain to, please let me know! We sold the trailer to another dealer for $27,000. Make sure you read the negative reviews! Stay away from this company! I'm sure the owner will read this and ignore it just like all his staff due to upset customers! Ruined our desire to ever enter the camping world. Thanks Allendale RV for nothing!

We bought a new trailer there and luckily enough we have the warranty as it turned out to have some…read morematters to address just after we purchased the unit. It has taken quite some time but luckily all that's left to fix is a part for the awning and the radio. Can't control parts from the manufacturer however so for now we will wait. To help us out for the issues, they are driving the trailer down here tomorrow. The rest is a wait-and-see situation but I'm hopeful that the rest of the work will be completed in a prompt manner, without issues, once the parts arrive. I was hoping for a bit of a better resolution with this, but it's what they have offered so at least that's something I guess.