Iv never had a bad experience here or with the boarding staff. They have treated my pets and I like…read morefamily and answered all my questions. I recommend them to everyone!

Waited 45 minutes simply wasted my time. Never got seen. Clearly they have an overbooking problem.read more

If you are in need of a fresh clean pet this is an ideal location. They offer two options either…read morestaff grooming or self grooming. The self grooming is really reasonable. The room is large enough for any size dog. I was able to wash a 150lbs foster "pup" with ease. There is a large raised bathing area to avoid "killing" your back. You don't have to worry about trying to lift your pooch as there is a ramp for access. They provide all the needed bathing essentials, from towels, a waterproof apron, and various natural soaps, shampoos, and conditioners, and towels. If your dog isn't afraid of loud noises there is also a blow dryer available to assist with drying your dog. Once you finish your can treat your freshly cleaned friend to a large variety of treats. All the treats are organic and reasonably priced.

Just moved here and got my 2 dogs nails clipped. *no appt and took them back quickly. *super nice…read morestaff *great items in the store *reasonable prices. I'll definitely be going back!

WATCH THE VIDEO! Tell me how that makes you feel! Then Share. I had one of the worst customer…read moreservice experiences I've ever had at Pet Supplies Plus Goose Creek. This happened at the 208 St James Ave location on Saturday, May 16. I came in around 1:00 p.m. to use the self service dog bath station while running between errands. It should have been a quick and simple visit, but it turned into an extremely uncomfortable experience because of Sheldon, who I later found out was the store manager. From the moment I walked in, Sheldon had a rude, dismissive, and unpleasant attitude. At checkout, he gave me a receipt and told me I needed to give it to someone in the back. When I walked to the bathing area, there was no one there to check the receipt, explain anything, or assist. The self service dog wash area was dirty and not well maintained. There were 2 bath stations, and the area did not look properly cleaned. The dryer also was not working properly, which is a major problem when someone is paying to use a self service dog bath. When I asked how I was supposed to dry my dog, Sheldon handed me a towel and said he doesn't really go back there and didn't know. I also asked if they had a rubber scrubber or bathing brush available because many self service dog wash stations provide something to help wash through the dog's coat properly. I was told to just use my hands. A groomer came over and said they use their hands as well. I understand some dogs may have sensitive skin, but if basic bathing tools are not provided, staff should be able to explain that professionally instead of making the customer feel like they are being difficult for asking. The worst part was Sheldon's behavior. Instead of handling a simple customer concern calmly, he became rude, dismissive, and started cursing. The altercation happened around 1:14 p.m. When I began recording because of how uncomfortable and unprofessional the interaction became, he claimed that I cursed at him, which I did not. I tried to speak to him calmly, and when I said "my friend," he responded, "I'm not your friend," and walked away. That type of behavior is unacceptable from any employee, but it is especially unacceptable from someone in a management position. A manager should set the tone for the store, speak to customers professionally, de escalate concerns, and help solve problems. Sheldon did the complete opposite. I do want to say that Colin was polite, professional, and friendly. After Sheldon left, Colin tried to speak with me and apologize on behalf of the manager. His communication felt appropriate for a pet friendly, family environment, and he handled himself well. Everyone else in the store seemed friendly, which makes this even more disappointing. One person's conduct completely ruined the entire experience. I also noticed another recent Google review from a customer raising concerns about the self service dog wash area, including safety concerns with the setup. Based on my experience, it seems like the dog wash area may need serious review from ownership and corporate. I left the store around 1:29 p.m. and later submitted a complaint to the owner contact provided to me by a female manager at the store. I will not be returning to this location. The self service dog wash area was dirty, the dryer was not working properly, the support was poor, and the store manager's behavior was completely unacceptable. This location needs serious attention from ownership and corporate.

Definitely the best pet store here. I can order online and pick up in about an hour or get items…read moredelivered to my house same day if I order before 1 PM. Love the layout of the store. The employees are always pleasant. It's always clean. They have a pet washing station as well. Plus, they always send coupons in the mail. Love, love, love this place.

I understand mistakes happen, but to charge me after doing this was a true insult. The first time I…read morecame I had a good experience. So disappointed that I have to find a new place to go.

Yelp says it best: Woohoo! As good as it gets! Seriously the best pet groomer out there. They are…read morevery friendly and always have appointments available, although not usually same day appointments. Our dog comes home with a cut better than I get and I have a pretty darn good barber. We have a 20ish pound dog and the cut is in the $30-40 range, not bad!

By far the best groomers in Summerville!!!!! I have poodles, which I can groom myself, but I…read morewanted a professional to do the job. I must have taken my poodle to five or six different groomers and was unhappy with all. If I was going to pay to get my poodle groomed, they better do a better job then I could do. Then, I found the Right Touch!!! That was almost 20 years ago!! Mark and Pat are the best. I love them like family and would never take my two poodles now, anywhere else. The best ever!!!

She is awesome with our pittie Savannah. We go every 2 weeks for bath nails and ears and Savannah…read moreloves to go!! Affordable and flexible . So perfect!!

My former groomer moved out of state and a friend recommended Debra. She has just moved into a new…read morelocation. Shop was clean. Location conveniently located so you can go grab a bite to eat while your fur baby is being looked after. My little girl just gets her face, feet and tail area trimmed. She looks great and amazingly is actually leaving the bow in her hair!

I was SO happy with the grooming services at Dolittles in Nexton! She made my dog feel very safe…read moreand provided excellent service! Up at the front, it was very clean and we got some great dog treats. The front desk staff could be a little more friendly though.

My favorite pet store for quality dog food for my big dogs. It's so hard finding good dog food with…read moregood ingredients in it and if you do they're mostly online. Dolittle's carries some of these brands which is awesome ! They also offer military discount , you show your ID once and they put it in the system so no need to show them every time ! I'm in and out quickly, great selection and friendly staff. Highly recommend!