Paid for a 'professional' lash lift. But unfortunatly, the lengths of my lashes were not accounted…read morefor. Left smiley because they're all smiles, and also left with droppy lashes on one eye which just emphasizes my already bad asymmetrical face. I was told kindly by Megan, the sweet owner of this aesthetic place, that it's because my lashes on one eye are longer than the other. Roxanne, who did my lashes, should take that into consideration, it says they're the professionals, so i'm unsure what happened. I'm not the expert with lashes, but I hoped she would've been. Roxanne is super friendly though and Megan is very customer service oriented. I got i ntouch with her hoping to get it redone, but was offered a lash tint when my lashes are already black.... I feel like a lash lift is just a lash lift though. Just sucks having paid what I did for a 'professional' lash lift that wasn't accomadating to my lashes. Beauty is a science, and I dont think it was measured in my appointment with Roxanne. I wish I could give 5 stars for how friendly they all are and how beautiful her business is, but i'm just still not happy with the outcome. This lash lift adds to the crookedness of my face. I'm sure their other services are much better and they're all worth a professional price, but not with a lash lift based on my experience.

I really wanted to love them based on their cute social media, but I haven't even been able to be…read morein contact with anyone!!! I haven't been trying to make an appointment for weeks...they don't have a receptionist due to covid? If you aren't going to have someone in the salon acting as a receptionist, at least hire someone to man the books! I would have made an appointment online, but you are unable to make a lip blush appointment online. Really upsetting when you're willing, and excited to spend the money on beautiful services, but the salon isn't interested in customer service

5 gold stars for Whitney and her mad eyelash skills! Check out the pic I added; sorry, forgot to…read moretake a before shot. Whitney is an absolute doll! Easy on the eyes and even easier to talk to! She explained to me in detail what she was doing and why and handled my face very delicately. I now have super long, thick, luscious lashes a la Kardashian style and I LOVE them! It took about two hours and I spent it relaxing on a comfortable bed listening to great music while Whitney worked her magic. I don't know if I can ever go back to normal lashes again. Plus I no longer feel the need to wear eye make up; the lashes make my eyes pop and I feel so pretty! Saves me time on my morning make up routine too! If you've been thinking about pampering yourself, definitely consider coming to Whitney to get eye lash extensions - you'll be so happy you did!

I've been going to Julie for almost a year now for eyelash extensions and fills and I always love…read moremy time with her. She makes each appointment relaxing and enjoyable. I also love the comfy homey feel of the salon. I wish my home felt like that! Today, I had a European facial and it was wonderful. Julie did an amazing job making me feel comfortable and at ease, and the pineapple mango mask was awesome!! I pretty much fell asleep because I was so relaxed and stress free during my appointment. Thanks, Julie!! Mahalo and aloha!

I had the BEST lash experience of my life. The vibes were perfect inside, it was cute, girly, calm…read moreand clean. Couldn't recommend this place more. Jocelin did my lashes today and they came out SO amazing. Exactly what I wanted. She made me feel so comfortable and she was truly the sweetest soul i've ever met. She truly made this entire experience a 10/10. I will 100% be going back!!

Mariah is an absolute miracle worker! I went in needing a color correction from a very bad foil…read morewhere I was all orange and had spots and stripes!! And not only did she fix the color, she saved and fixed the blonde that I wanted to keep!!! They say a picture is worth a thousand words, so look at these before and afters!!! Thank you so much Mariah!!! I'm so very grateful!!!

Monique always does such an amazing job on my hair. She reshaped my overgrown curls and tamed my…read moreeyebrows. She explained the services and which ones would suit my needs the best. The vibe is so positive and the pampering is elite.

Monique is awesome. My cuts, colors and styling come out A+++…read moreThe vibe is chill and relaxing.

Myong did a great job on my mom's hair. I live out of state and she took my payment over the phone…read moreso I could treat my mom to a professional hair cut. She was really happy with the service and Myong treated her like the Queen she is. Thank you so much! I look forward to sending her again this month.

She responded to my message and booked me in even though I messaged late at night she was so nice…read moreso sweet she's a real artist you gotta just trust her process I walked out of that salon dancing I swear, if you want a boring haircut do not go here I've neverrrr had my haircut with such finesse and talent and speed. She knew what I wanted without any pictures and I have super thick coarse long hair, Thank you girl bless you I'll be back

Get my hair colored and cut by Leslie. She is the best. I LOVE my hair after she is done working…read moreher magic. Love love love it I come all the way from California! And then, to top it off, I get to look at all those cute trinkets and adorable clothes and even buy before checking out.

Each time I've gone I've booked a different stylist and results are varied…read more I always ask for the same thing--just a touch-up on my roots and a trim. Every time the prices have been different. It's gone from $125 to $250 to $80, which is odd (perhaps the stylist decides the price?), though all these prices are comparable to other salons downtown. Also, the touch-up has been patchy on occasion. They also have strange hours. However, they're much easier to book an appointment with than other salons in the area, as they're very flexible, and the location is sublime. The windows give you an amazing street view to people watch, and when they wash your hair, you get to look up and the gorgeous exposed beams. I'm an architecture nerd.

I went to Lisa for a full foil. She did an amazing job. However, Gene Juarez has certainly changed…read moreand cut back on their customer service and spa amenities. Upon check in I requested a robe and was told they no longer offer them since Covid. Whatever that has to do with anything! I was then offered a glass of water which was a tiny plastic cup. They used to offer a variety of flavored seltzer waters in a real glass with ice. I'm sure the reasoning would also be blamed on Covid as well. Seems to be the lazy excuse for cutting corners these days. Super disappointed in the "spa" experience, Gene Juarez used to be the Nordstrom of salons when it came to customer service. Apparently that's no longer a priority even though prices have increased.

Ask for Genevieve!! She gave me exactly what I had wanted! I showed her photos for reference and I…read moregot exactly what I wanted in the photo. If not the same, I got better. She took off lots of weight from my hair and when I came out of the salon, I felt very fresh, smelled good and lighter. When getting a haircut you will also receive this very relaxing hair wash as well. Genevieve was such a fun person to talk to as well. After I got my haircut, I received an eyebrow plucking treatment from Shyann. Shyann was also a fun person to talk to and she particularly pays attention to what your face structure is so she knows how to shape your eyebrows. Shyann professionally shapes your eyebrows and lets you leave with a fresh new look with perfect eyebrows detailed to your face shape.

5 stars isn't enough to describe my experience with Ashley Wells. She has been doing my hair for…read moreabout 5 years. She recently made a move to this beautiful salon and I had to follow her there. Even if that means a drive in rush hour from Tacoma. Ashlyn Jamyson is a beautiful salon. I was greeted with smiling faces and a glass of wine! Woohoo! It's a very comfortable yet upscale feel. All of the girls are so kind and seem to love what they do. Ashley knows her color and cuts, and keeps my blonde locks looking and feeling beautiful. I originally came to her many years ago with over processed and dead hair. She has worked with me to bring it back to life and keep it there. I walk away feeling 10 times more amazing and beautiful than I could ever expect. This talented woman is not only great at hair, but so easy to talk to, and makes time fly while I'm sitting in the chair for 2+ hours. Ashley's work speaks for itself, and I could not recommend her more.

If you care anything about how you look, I would steer clear of this salon. I never write reviews,…read morebut this haircut warrants it. I went to Ashley Jamyson Salon on 7/12/26. I made the appointment and was told the cut and toner would be $80 (45+35). The photos I am attaching show me as I arrived at the salon (long hair, long bangs). The second photo is what I showed the stylist I wanted. I realize AI photos are not a depiction of your actual hair, but I wanted her to use it as a guide for what I wanted- no length off the bangs which were growing out, just blended as to be unnoticeable. We discussed that I liked volume, nothing slick to my head. I asked for internal layers, that would facilitate the hair turning under. All totally do-able. I first asked for more of an A-line lob, which the stylist said was beyond her capabilities. I should have heeded that red flag, but said it was ok to just do one length. Disaster ensued. The third photo is how I was allowed to leave the salon after my bill was $118, not $80. The lighting isn't great in the salon, and although I knew the ends were the total opposite of what I asked for, I assumed I could play with it at home and get it more to my liking. I walked in to my house and my daughters gasped and said "what happened?!?". I soon discovered not only was my length too short and blunt (no internal layers at all), but my bangs were bluntly chopped off and were the opposite of blended. I immediately got back into my car and drove back to the salon. The stylist did say that she could do some adjusting in an hour. So I went back home and came back to the salon. The stylist did try to adjust my bangs by trying to angle them, which made them even shorter and at that point they're really was nothing more than her skill level could do. The entire next day was spent trying to style it. I gave up and sent the salon manager an email detailing my experience along with pictures. She said the cut was perfectly acceptable, and the stylist had "followed the line of my existing cut", which was obviously not true. She said she did find a $10 overcharge for the haircut and then I was charged a $20 fee for a custom mix of the toner, which I did not ask for (also stay away from the EQ toner- you can see from the photos it did absolutely nothing to my hair). All she offered was to refund the $10, which she did. So, the salon obviously thinks this is a perfectly acceptable haircut. I am 55 years old, and this is one of the worst hair debacles I have ever had. The fact that the salon manager didn't have me immediately come back in to try to correct the obvious butchering with a more experienced stylist was shocking. I ended up paying another $100 to Kristian at Robert Allen Salon, who worked a miracle so I could at least be seen in public. I think the photos speak for themselves. I will let you be the judge and make your own decisions on whether or not you want to make an appointment here, but don't say I didn't warn you. Horrible technique and even worse customer service.