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    Primp & Blow - Tempe

    4.9 (7 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 2 months ago

    Services - Primp & Blow - Tempe

    Blowout

    Haircut

    Applying hair extensions

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    Hair extension services

    Hair styling

    Makeovers

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    Ask the Community - Primp & Blow - Tempe

    TONI&GUY - Some regrowth after I chopped all my hair off

    TONI&GUY

    4.1(150 reviews)
    0.1 mi
    $$

    Located in Tempe Market Place, there is a Toni&Guy salon. Recently, I needed a hair refresh and had…read morelimited time I could book before leaving for a work trip. I enjoyed my experience at the San Tan location in September 2025, so I decided to give this location a try. Sierra was my stylist and very welcoming. I booked a re-tint, so we needed to match my hair color as it had faded since doing about 6 weeks prior. Very grateful she checked in after the roots to touch up the ends as needed. It turned out to be a more chocolate black, then my usual black but I like it! Appreciate her mentioning to come in within a week if so wasn't satisfied. Overall, a great experience and the price point for a hair tint is very reasonable for me. I didn't have time for a cut & style, but maybe next time when I return from Florida.

    I've gone to Toni&Guy for decades, but it had been... a long time. Two and a half years ago, I…read morecalled them to ask a question. Could my old salon fix my new deep depression hair? In 2020, a month into COVID and too depressed to properly care for my waist-length hair, I put a #2 guard on a trimmer and shaved it off. Two years later it was long again, and my depression had somewhat abated. But by then, my hair was literally matted in places. I needed a stylist who could fix it, because I was having no luck on my own and didn't want to shave it again. Enter Rena. Not only did she fix my hair (and scalp), she did it without showing any outward signs of judgement. From that day, she's been my stylist. Whether I want my hair straightened, blown out, or in my natural waves, Rena keeps me looking fantastic. Plus, Toni&Guy is just a great salon with a chill vibe. I can't recommend T&G, and especially Rena, enough.

    Photos
    TONI&GUY - 9/14/24

    9/14/24

    TONI&GUY - My hair now, in all its glory.

    My hair now, in all its glory.

    TONI&GUY

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    Heads Up! Spa - Front

    Heads Up! Spa

    4.4(33 reviews)
    2.7 mi

    I got a Groupon as I always wanted to try a Head Spa. There were flags I ignored during the attempt…read moreto call to book and it said the subscriber doesn't have a voicemail box that has been set up yet flag #1. I was also asked to text my voucher which I did and it was confirmed that it was received. I get to my 60 min appt today (11:30am) and I was asked for it again & told it wasn't in the system. That's flag #2 as it was confirmed via text with a male (who also says he's the Receptionist & part owner). I was looking forward to this as life & my job is very stressful. Michelle did my treatment & asked if a trainee (Hannah) could watch. I said as long as it's (the experience) is quiet aka relaxing I'm fine with that. Apparently Michelle is the other part owner & she's the 'Master Aesthetician'. The treatment went well/relaxing for the most part I don't say anything during my treatments in general since there's a level of "reasonability" and things happening during manual manipulation treatments in general, e.g. hair pulls, pokes, etc. So when I felt her pinch my left eyelid during the part where they have a hot towel on your face and they massage your face, I didn't think anything of it as I'm sure she 'didn't mean to' since there's a towel on our faces at this point as customers. Things happen right? I also have a high pain threshold. The spa water thing that moves also bonked me in the head when it rose up to the top of my scalp. Again, would I say anything, no, but I was going to ask if that was normal when I left. Fast forward to when she takes off the towel for the finishing moves of the treatment, she asked me if it was mascara or a mole (she was referring to my left eyelid). I was thinking, huh? but I said probably mascara since there's always some residual even after taking make up off at night. I didn't wear any make up or products on my face when I arrived today since I. knew they were doing a facial treatment. When I touched my left eyelid, it was a raised bump. I was thinking what is that?? I look in the mirror after I got dressed and go in the hall to see Michelle and Hannah with a bottle of water (8 oz). I said this was not there when I came in. Michelle's approach was not one of concern, it was deflection. When I told the front desk male about it. It was again met with out any concern. He did take a photo of my eye but said I'd need to take it up with Michelle (the one who did the treatment & is the other part owner). I also said he spoke to me when I came in (I was the only one there at the time), I said you saw this wasn't there before. I even showed a picture I took last night where it wasn't there. He said 'we can't go by that we'd have to go by the camera (he pointed to the live camera surveillance). I said ok, it would show it there too. Michelle comes out and I'm met with more ignoring of what happened. I said what can be done? Or is nothing done about something like this since we sign a waiver? She said she didn't do anything to cause that. I again said it was a pinch of my eyelid during the hot towel part. She proceeded to say "you didn't say anything at the time". I said, I wouldn't and normally don't. I also said I didn't expect this to be on my eyelid. I also said I talked to you, him, and Hannah right before going into the treatment room, this wasn't on my eyelid before. She said she didn't notice. She also said this hasn't happened before, this is the first time. I was met with a room of stares and no accountability or care or concern. It was a lot of gaslighting, ignoring, and unethical responses to a very visible injury to my eyelid. I was surprised (but not surprised) that the trainee said nothing either. The more I think about it, the treatment its very much done without anything on our faces so the aesthetician is looking at our faces and even using tools on our faces. It is and should be very clear (especially by her reaction/words after taking the towel off at the end-"is that a mole or mascara"), that this dark raised bruise/blood blister looking thing on my eye was NOT there before I laid on that table. It's also telling that when I got home to my boyfriend he said "oh my god what happened", and I told him everything. He also saw me right be3fore I left for my 11:30am appt which was 11:20am. I said I wanted my 2nd Groupon cancelled since I don't want to come back based on this experience (the gaslighting and ignoring of what clearly happened during the treatment - non intentional it seems). They said I'd need to contact Groupon which I did and they handled it for me. The male front desk person/part owner has a photo on his phone, I have one too and I sent it to Groupon immediately after getting in my car. Accountability (it's reasonable to expect this) is half of the issue for what seems to be an unintentional injury, the fact that didn't happen & I was gaslit, is the worst of all. This is flag #3.

    My girlfriend picked up a Groupon for Heads Up! Spa because she loves head massages--it's always…read moreher favorite part when we get massages together--so the idea of an entire head-focused session seemed perfect. She left in a good mood, feeling relaxed and happy. Unfortunately, things changed when she got home and noticed a large blood blister or bruise-like mark on her eyelid. She told me that during the face massage portion, the therapist had placed a towel over her face and pinched her eyelid. She felt it when it happened, but didn't say anything in the moment--just assumed it was a minor discomfort like what can occasionally happen during a massage. After the session, when she saw the mark on her eyelid, she brought it up to both the massage therapist and someone who appeared to be a part-owner. Instead of apologizing or even acknowledging the incident, both were dismissive and completely avoided responsibility. They claimed it must've already been there and implied she was mistaken--basically gaslighting her instead of showing any concern or accountability. Now, we understand that accidents can happen--what really matters is how a business handles them. In this case, there was zero apology, zero ownership, and no offer to make things right. The only reason this isn't a 1-star review is because she said the head massage itself was relaxing and well done. But the lack of care and professionalism after causing visible damage to a client's face is unacceptable. We won't be returning.

    Photos
    Heads Up! Spa - Front

    Front

    Heads Up! Spa
    Heads Up! Spa

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    Primp & Blow - Tempe - hair_extensions - Updated May 2026

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