The ice cream and water ice flavors are ALWAYS really good, and there are constantly a spectrum of flavor options. Management does a great job training their staff: all the employees are perky, friendly, and helpful. Also, the prices are VERY reasonable, typically they are significantly less expensive than the other two major local ice cream businesses, the other business are not only more expensive with lower quality ice cream, but other options around do not have the friendly staff nor the array of good and tasty flavor options. read more

Basic ice cream, water ice spot in town, lots of flavors, decent prices, long hours. Not the best water ice ive had so I give em 4 stars...but i still come here frequently because its close. Thanks. read more

Primo Water Ice - Large Strawberry lemonade Gelati, Medium Mango Gelati, ask for rainbow jimmies on top and bottom - Ice Cream & Frozen Yogurt Near Me - Westmont, New Jersey

Wow! Refreshing and good quality make this a must stop. The chocolate was true to flavor and the mango... unreal! They are priced so you can Treat your WHOLE family to their tasty treats. read more

Primo Water Ice gave me my very first water ice experience--and let me just say, it did not miss! From the second I walked up, the vibe was super friendly and welcoming. The staff was so helpful in walking me through all the options (because wow--there are a lot!). We're talking a rainbow of water ice flavors, plus soft serve and hard ice cream. I was blown away by how smooth and flavorful the water ice was--totally lives up to the hype. Whether you're into fruity, creamy, or classic flavors, Primo has you covered. I already can't wait to come back and try more combos. They even have pup cups for your furry friends, which I thought was such a cute and thoughtful touch. They also offer party packages, which I could totally see being a hit for birthdays or summer events. Bonus points for their sweet mother-to-be deal--such a thoughtful and adorable way to show love to expectant moms. You can really tell they care about their community and creating a positive experience for everyone who walks up to that window. Whether you're a first-timer like me or a lifelong fan, Primo Water Ice is 100% worth the stop. read more

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Primo's is my favorite place to grab ice cream. The offer a huge menu of different type of ice cream and water ice. Their prices are amazing too and you get a good amount in a cup or a cone. You have a choice to get either ice cream or water ice. From there you can get it in a cup or a cone. Then you can add as many toppings as you want. My favorite thing to get is their chocolate soft serve with gummy bears. Every single bite makes me want more and more and brings a smile to face. If you are in the mood for ice cream or water ice then this is the place for you! read more

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I love There milkshakes! Always made perfect every time. Last summer I got one almost every day.

To be completely honest, I have not been here. I saw online about their Mother-to-be promotion and sent my expecting stepdaughter. They have a special for pregnant women at 8 months. She received the biggest ice cream cone and said it was really good ice cream!!! It made her day. We will of course pay this forward many times over now and after the baby is born. A new ice cream spot!!!! Please support this business for their generosity and family values!!!!! read more

If I could leave no stars I would. Since Primo has taken over what was ready refresh it's been horrible. Consistently rescheduling. This delivery they said it was delivered, it was not called within 10 mins of the saying it was delivered, they said the driver could not turn back I was promised today, guess what no water now they say Monday In the past 24 hrs I've spoken with 4 customer service reps no resolution just them reading from a script, and say things like I'm sorry or I understand I even had one rep tell me there was a photo of the delivery there was not and she could not produce I one so frustrated read more

I wish I lived around the area because I would come here all the time! They have 24 soft serve flavors along with other ice cream and water ice flavors. Keep in mind they only accept cash though. My boyfriend picked the red velvet cake ice cream in a small cone. Good thing we picked small because they really stack on the ice cream it's like 2-3 scoops. There were even chunks of red velvet cake in his ice cream not just the flavor. I got the mango gelati with vanilla ice cream. The ice cream was very creamy and rich. The mango water ice was surprisingly very strong in flavor usually it's pretty watered down. Our total came out to about $4 with the 50 cents off from the yelp check in. It is super affordable and worth the money, flavors are amazing! read more

Primo Water Ice - Mango gelati & red velvet cake ice cream - Ice Cream & Frozen Yogurt Near Me - Westmont, New Jersey

Our favorite spot for ice cream. Tons of unique flavors, tastes like real ice cream not random chemicals (water ice too). A better deal than Rita's but with an awesome family business vibe. We recently ordered a custom ice cream cake and not only was the process easy but the cake was a big hit, very unique and delicious with a layer of water ice in the middle! read more

love it super small business vibes. the owner is nice and so are the employees are too. so many options i always go here with friends and get some fun kinds of icecream read more

Primos needs to do better this tiny cup with one scoop of ice cream for 4$! This isn't enough ice cream to satisfy an infant let alone an adult. I'm scared to see what the kids size looks like! read more

Primo Water Ice - Ice cream - Ice Cream & Frozen Yogurt Near Me - Westmont, New Jersey

The place is not well organized. The assortment is indicated on poor sheets of paper. Also the one is not able to see the ice cream they have. No glass counter or so. Nevertheless I give them 4 stars as the young lady behind the counter was very sweet and helpful, and ice cream I got was very good. read more

I am a fan of this place. CASH ONLY! They have a bunch of great favors! The flavors change a lot. The people behind the counter are always friendly and are quick. We nor ally walk to here, the parking lot is very busy. I'd go here again for sure read more

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This is one of the best traditions in Westmont. My family and I are so happy with the ice cream quality here at Primo. Everything they make is a superior product and I've come to appreciate the varieties that are unique to this location. High fives to the management for being such a great neighborhood partner. read more

This is the best ice cream / water ice place in the Collingswood - Westmont - Haddonfield nexus. You may find an individual flavor you like better at Rita's, or a find a specific vegan flavor at Brain Freeze or something but Primo's is your best overall place. 1) you can get water ice 2) you can get soft serve 3) you can get hard ice cream 4) you can get popsicles 5) in non covid times, the back room is nice for kids events 6) prices are very, very reasonable This has been our mainstay for like a decade now. read more

Great place for some water ice or soft serve. I usually get one of their arctic swirls or hand dipped ice creams. They have "black cherries" as a mix in, but I suspect they're just regular maraschino cherries since they were quite sweet read more

Since last year, Primo has been the love of mine and my sister's lives. From the Cookie Monster, a delicious hard serve flavor, to the Arctic Swirls, Primo Water Ice is always there. There are a plethora of topping choices, let alone types of cones! And while at some parts of the year it may be difficult for them to find work, the employee or employees that is/are there work vigorously, all while serving with a smile on their faces. For example, one time I entered with a large group of 7 or 8 people. One by one, the worker asked us what we wanted and got it to us in a timely matter. Along with this, while Primo's may appear small, there is actually an entire dining room in the back for people to sit and enjoy their delicious water ice or ice cream cones. And let's not forget the very low prices, affordable for most teenagers and adults alike. So with all of these delightful qualities, why wouldn't this seem like paradise? Next time you are craving a sweet treat, I would definitely recommend popping in. read more

BEST. CUSTARD. EVER. and so cheap. So glad I stumbled upon this place on an evening walk and super glad I walked right on past Rita's! read more

Primo Water Ice - pina colada (M) and tropical burst (S) gelatis - Ice Cream & Frozen Yogurt Near Me - Westmont, New Jersey

I WANT to like this place but with so many other ice cream and dessert options nearby, I find each visit somewhat disappointing. First, it's SMALL and there is hardly any space inside to order. There's almost always the same two young girls working (and they work very hard), but that means it takes forever to get your items. All it takes is one large family with a few kids ordering a random assortment of things and you can guarantee that you'll be waiting forever. The place could truly benefit from one person taking orders and several people making the ice cream, but space likely prohibits this. Another issue is the cleanliness or lack thereof. The whole place is sticky and run down. I always leave there feeling icky which is a turn off when dealing with food. Ice cream is stained all over the counter where you pay and the place looks like it hasn't been cleaned, let alone deep cleaned, in a long time. Also, the people who make your ice cream will touch your dirty cash and the dirty register and then continue to make food, which is just not sanitary. Also, as others point out, it's cash only. In 2022, that's an easy way to lose business. I've stopped by more than once and forgot that you can't pay with credit card or Apple Pay, and I've left to go elsewhere. That being said, if they did start accepting credit it would likely only slow it down more than it already is, so maybe that's a good thing. All in all, it's fine for a really simple ice cream cone if you don't mind stickiness and don't mind waiting outside (next to a liquor store). A little money by the owner to spruce the place up, and adding another employee or two could go a long way towards rising this up to the level of some of its nearby competitors. read more

ive been coming here for many years and it was always great but tonight I tried to go in at 10:36 when they close at 11 pm and as soon as we pull up the girl is sweeping and starts shaking her head at us and checking her watch. she kept sweeping and didnt service us. after 5 mins of standing there her coworker finally came and helped us and we were out one minute later. I really dont understand the animosity seeing as its an ice cream place and we came in 24 minutes before closing ive never experienced such bad service here. also the servings are definitely getting smaller. read more

Minus the group of children piling in, the ice cream is solid. I am a fan hard strawberry ice cream in a chocolate dipped cone with sprinkles, or as this area calls them 'jimmies'. read more

Primo Water Ice - Delicious strawberry ice cream. - Ice Cream & Frozen Yogurt Near Me - Westmont, New Jersey

Since I convinced my wife to move to New Jersey 7 years ago, one of the most useful sales tactics was Primo Water Ice. Being from New England, she missed local ice cream, but Primo more than made up for it with their delightful gelatis. She's was sold and even though we've since moved to Philadelphia, she still makes me stop when we're in the area. The Good: The water ice and flavor menu is great. All flavors I've had are sweet and fruitful but not quite is corn-syprupy as a certain big box brand across the street. That's why we come here. The Custard is also a flavor of my childhood and I return regularly for that creamy goodness. That's why the gelatis are so perfect. The Bad: Well, it's staffed by high schoolers who are about 90% good and 10% indifferent. They're generally fine. Similarly, the crowd can include a lot of high schoolers and local families which is fine, but makes for a crowded little joint and some annoyance. Hard to blame Primo for being so popular! Conclusion: It's some of the best in South Jersey and we return from across the river when we can! Hard to beat! read more

I love having this ice cream place in town! I tend to get the hard ice creams, but everything we've tried has been delicious! I am currently 39 weeks pregnant and they have an awesome maternity card program where you get free ice cream your last month of pregnancy. This has been so fun for me and my husband and I have made many extra trips there to satisfy my cravings (and my husbands needed his own ice cream fill as well)! This is definitely our favorite ice cream/ice spot in town! read more

Best spot to go for ice cream, soft serve and water ice. They have so many flavors to choose from. Last time I went I got the graham slam ice cream which was flavored with graham crackers, toffee and chocolate, it was sooo good. This place is definitely much better than Rita's. It is cash only however. read more

I am not one to write reviews but Kendall's positive attitude and her overall work ethic cannot go unnoticed. It seems like every night I got a water ice or ice cream this summer Kendall was working. Always greeting customers with a big smile in warm welcoming way. I wanted to personally thank Kendall for being a great employee. read more

We got the best water ice cake here for my son's birthday! Adriana is SO nice & easy to work with. She spent time talking through ingredients to accommodate my son's food allergies and she created the special request design he wanted. Everyone at the birthday party commented on how great it looked and how delicious it was. We go to Primo's year-round for ice cream and water ice. It's always delicious and the staff is helpful. With Covid I really appreciate the precautions they've taken to keep everyone safe & healthy. read more

The best! The water ice has a similar consistency to Rita's, but is sweeter and rarely has ice chips. Their black cherry bordeux is loaded with real cherries and will spoil you for anything else. Chocolate peanut butter is pretty darn good too. Location is outstanding. Lots of neighborhood kids passing through, but its still a real family environment. Around graduation time, the local seniors decorate their cars in the primo parking lot. Much fun to see. Sometimes I need to catch a break, so I walk over haddon ave and sit on the benches while i eat my water ice. there is an interesting mosiac on a butcher's to look at and, if your lucky, somebody will be cutting hair at the salon (its no clip joint - its like watching a true artist give somebody a make over on tv). Its family owned and opperated. The water ice is home made. The owner - an italian woman we call her the primo lady - is constantly sweeping the stoop, naturally giving the place a south philly feel. I highly recomend primo. If your shopping in collingswood or haddonfield, its worth the trip. read more

Seriously good. Way better than Ritas. And you can't beat the price. A kiddie cup of custard is something like $1 and is pretty substantial. Love that they are open year round so I can't get my ice-y fill all winter long! read more

This is a really great place. The prices on everything are so incredibly inexpensive that I don't understand how they earn a living. I've gotten ice cream cones and water ice for myself and family of 3 fro under $5. It's pretty impressive how they sell such quality products at such low prices. They also have a room set up in the back that invites customers to wander through and play a quick game on the Wii or the PS3. The staff is super friendly, too. Just a really great place that offers you fun and delicious treats for the whole family at a price you cannot beat. It's worth driving a bit out of your way for. read more

Primo has been serving the area for as long as I can remember, at reasonable prices and a consistent quality that's hard to beat. The Rita's down the street is more expensive and has much less menu variety than that of Primo. I think I'm too old at this point to indulge in their ice box, but seems like a good time for younger kids. Try the strawberry lemonade water ice with vanilla soft serve, or the chocolate covered strawberry shake. read more

What more could you want in a neighborhood ice cream stand? Video games and movies? Check. Great ice cream? Check. Friendly staff? Check. We go here probably once a week in the summer and love it. They even made us a custom ice cream cake for my sons birthday which was so much better than anything Carvel could have done. Check out the Ice Box for your next kids party too! read more

I have been a customer here for over ten years. I have noticed that Primo does an excellent job of employing young people in the community, oftentimes for their first job. This is an excellent customer service, problem solving, teamwork experience and it helps a young person grow and learn, which in turn helps the community. In addition, they have a great party room or hang out place in the back. As far as the ice cream goes - it is DELICIOUS! They have a wonderful variety and are flexible in making creations of your choice. They have fun water ice flavors too. It is a special taste here AND it is reasonably priced compared to other ice cream places in the area. read more

Every time I go the service is great, and the customization for the water ice /ice cream is immaculate. This place is a Gem!

I go to primo water ice all the time with my family and friends. Every time I go I am happy with the results and the ice cream is amazing. Today I got a milkshake and it was one of the best milk shakes I have had in my life. The ice cream is really good overall and I am never disappointed in the outcome. Overall rating A+. read more

Outstanding! Best ice cream anywhere. Clearly they understand quality. Will not disappoint!

Great water ice and open year round. The house specialty bourdeaux cherry is worth the trip just for this.

EDIT:: Ice CREAM seems to be back. Yay! If it lasts through the summer 5 stars it is. Their sprinkles are still the best!

Real fruit chunks in the water ice. That is my favorite thing to find in a dessert stand! I love this place and they have run coupons frequently, on top of their specials for small children (eat free if they can't see over the counter) so it's an awesome spot to bring the kids to cool off! read more

ATTITUDE with a cherry on top! Lived in the area for about a year and decided to stop. With 4 ice cream type places within 1 square mile I figured the local shop has to be good and why not support the locals. Well I requested a banana split which was pictured on the wall as the traditional kind. The girl seemed bothered that I was ordering but she then asked me what kinda Toppings I wanted? I said give me the traditional kind with strawberry, chocolate & pineapple, she looked at me oddly and said we don't have that. I said but your picture here shows, and she interrupted me and said that's just a picture, not what they have. I said just forget it. I left with my wife's small water ice which was Dixie cup size, and we ate that. Water ice was fine, but nothing special. Thanks to the girls attitude & false advertising, we will never return. Just too many options to deal with attitude and bait & switch tactics. read more