The people were excellent. The people in Kalamazoo were more than helpful. They went 100% out of…read moretheir way way out of their way to accommodate me and it was not their fault that the card would not work so I give their staff and their people in Kalamazoo, Michigan, five stars and 100%.

I could tell that this place was the real deal music shop walking in. The staff is very…read moreprofessional and they even had their own repair shop. You could learn any instrument here! They are repairing a trumpet for me. I look forward to getting it back all cleaned up!

BUILT OFF THE BACKS OF STRUGGLING ARTISTS, THEIR BUSINESS MODEL…read more"50%" markdown on trade ins would not give me prices for equipement i brought in itemized offered 1100 for around 4 grand in equipment equipement tlm 103- mint mt model uad x6 custom built all fender parts guitar crybaby adjustable wah kt eap STAY AWAY when mentioned prices offered, they got very confrontational, mishandled the uad x6 in a very preventable manner and blamed the customer for not packing with foam, it was in box they saw no foam, they still put vertical once realized i wasnt getting ripped off by them, when they put said box vertical they showed no remorse to equipment inside and had no regard to the artist outward expendature told by person to pack it with" foam if you dont want it damaged "

I came in with my husband who recommended this place to my son who owns many guitars. We actually…read morecame in with the intention of buying him another. He asked the salesman if he could play the guitar that was one if the more expensive guitars. The guy, who by the way looked like he crawled from under a bridge with a heroine needle in his arm asked him if he planned on buying it. My son who immediately decided, oh I'm being judged by my appearance told him not today. He was then told no you cannot play this guitar. So I wondered if any of the older white customers would have asked if they would have been asked the same question. My son went to Sweetwater and was handed with a smile any guitar, at any price that he wanted to play. So how dare the meth head behind the counter look at us and decide we couldn't afford anything in your store. Your small minded staff is a great credit to why you will stay small. I will be to let everyone I know to avoid coming here. I guess if your a person of color there is no way you can afford to buy a guitar in your store.

Bought my Roland RD-800 from Keyboard World and couldn't be happier. The service was excellent, and…read morethere is a huge selection. Greg, the sales consultant helped me narrow it down to the instrument that would be best suited for me, and I have been loving it!

From the owner: Pianos, keyboards and organs for professionals, recreational players and everyone in between. Since…read more1976.

The store manager was very helpful, professional and kind. We got way more than we expected and are…read moreso happy. Thank you!

Brought in a guitar to trade in for another one I wa looking at. The employee started to look it…read moreover when another customer walked in. The employee put my guitar down and said I had to wait because they had to serve 'customers who were actually buying things'. I guess they didn't want me to buy anything there. I took my guitar and went to Firehouse where they took care of me and I walked out with a new guitar.

I've been taking lessons here for over a year. Really fun and great deals on guitars.read more

Glad it's out of business. The owner was a snob. Just there to make a quick buck selling factory…read moreseconds. A friend of mine took an amp in for repair. Four months later it was still not fixed. I was also in the store when he called a customer who had bought a guitar and was explaining to him that he had to return it or pay more because it was sold to him as a factory second but was supposedly brand-new without blemish.

Excellent service here! Very knowledgeable staff! I wouldn't trust my instrument and business to…read moreanyone else! Aaron and his team are professional and knowledgeable! The rental business here is awesome too! I love what they do for the local community and the children who want to learn new instruments! If you have any questions they're always willing to answer and help in any way that they can! It's definitely a place to look to rent or purchase an awesome stringed instrument! I've never left here disappointed!

I have been a customer of Guarneri House for years. They consistently have a high quality of…read moremusical instruments, service and repair. I really appreciate their diversity in service, they cater to beginning string students all the way to professional musicians. I would recommend Guarneri House to anyone.