The people were excellent. The people in Kalamazoo were more than helpful. They went 100% out of…read moretheir way way out of their way to accommodate me and it was not their fault that the card would not work so I give their staff and their people in Kalamazoo, Michigan, five stars and 100%.

I could tell that this place was the real deal music shop walking in. The staff is very…read moreprofessional and they even had their own repair shop. You could learn any instrument here! They are repairing a trumpet for me. I look forward to getting it back all cleaned up!

The staff was knowledgeable and friendly and their rental prices were competitive (as well as…read moreoffering a discount if you pay for a full year in advance). My son and I were in and out in 15 minutes, although we may have lucked out timing-wise. The rental process is simple and well-considered. I was asked to give either my SSN or my MI license # which is understandable as the cello we rented retails at a little over $1500 (I opted for the MI license). The plus side is that all rental fees count as credit towards the purchase of a brand new instrument down the road if the music love continues into high school. All in all a positive experience that will hopefully help my son's love of music grow!

Excellent customer service, great equipment and instrument rental policies. You can tell the staff…read morehere truly love what they do and each customer that walks in the door is met with respect and friendly expert service. The rental instruments provided look brand new and are in excellent condition- or maybe they are brand new- I can't tell :) I called other instrument shops in the area, but I feel like I'll be sticking with Meyers for all our music needs after our wonderful experience.

Wonderful staff with Christian values! This location is a neighborhood local gem! I've met so many…read moreparents and kids that pass through for lessons. The locals are really friendly and sweet. They say great things about Southtown and shared how they have been in this neighborhood for quite some time. Just yesterday I was speaking to a parent and she had been bringing her kids for over 5 years! Kendra is on staff and I believe the manager there. She is very knowledgeable, fun, and accommodating to all the guests that come through. She doesn't shy away from letting you try any instrument in the store. Dean is also on staff and he is very helpful. No, I mean like, very very out of this world helpful! We actually chatted through Thumbtack to get things arrangeds for my daughters piano lessons. I wanted in home, but he was determined to find a teacher that would be the best fit for our schedule and needs. Here's a little secret about Southtown. I had an experience with a guitarist I found through a Groupon deal at Southtown. It discouraged me a little from playing. But Kendra and Dean really redeemed themselves. They don't know this, which is why I can say their service is genuinely from the heart of caring about sharing their passion for music. Thank you Southtown!

Just returned from Southtown Guitar store which is now within the Meijer grocery store on Alpine…read moreAvenue. I had to get the high E string replaced. Dean not only recommended the right string (costs only $1) but also put it on my guitar free of charge. Such a genuinely sweet guy. He has a free 30 mins session which I think I will try out soon. And the guitar cum music lesson store is so brightly lit and well organized. I wish Dean all the best and recommend this place to everybody.

Russ has done work on all my guitars. All play better than they did when they went in. Most play…read morebetter than they ever have. Work is done on time, when can you ever say that about guitar repair? Price is fair and the work itself is always great. Maybe I should buy more guitars just to take them to North Coast!

A few yrs. ago, Russ, pretty much rebuilt my 75' Martin D-35. Made…read more new bridge, braces inside, block, repaired crack on top. Plays better now by far...close to new...my name is Kirk Reed.

Bought my Roland RD-800 from Keyboard World and couldn't be happier. The service was excellent, and…read morethere is a huge selection. Greg, the sales consultant helped me narrow it down to the instrument that would be best suited for me, and I have been loving it!

From the owner: Pianos, keyboards and organs for professionals, recreational players and everyone in between. Since…read more1976.

About two months ago, I decided to pick up learning guitar. Every time I have been to the shop, the…read morestaff ALWAYS makes me feel welcome, informed, and appreciated. Two employees I would like to note specifically are Dave and Nate. They are always in a great mood and eager to help. If you are a newbie and are nervous about looking or sounding stupid, pay this Firehouse shop a visit. You will never feel that way with them!

BUILT OFF THE BACKS OF STRUGGLING ARTISTS, THEIR BUSINESS MODEL…read more"50%" markdown on trade ins would not give me prices for equipement i brought in itemized offered 1100 for around 4 grand in equipment equipement tlm 103- mint mt model uad x6 custom built all fender parts guitar crybaby adjustable wah kt eap STAY AWAY when mentioned prices offered, they got very confrontational, mishandled the uad x6 in a very preventable manner and blamed the customer for not packing with foam, it was in box they saw no foam, they still put vertical once realized i wasnt getting ripped off by them, when they put said box vertical they showed no remorse to equipment inside and had no regard to the artist outward expendature told by person to pack it with" foam if you dont want it damaged "

I think this studio is wonderful and have only had a great experience with the owner and staff…read more Highly recommend!

My family is really enjoying the Academy of Music. Our 9 year old son has been getting piano…read morelessons there for over a year. We have been very pleased with the lessons and his teacher. The staff is very friendly and helpful. The recitals were run very efficiently and were set up well for the families to enjoy their children's performances. The waiting areas are comfortable. You can hear the practicing students in the rooms and if you sit near your child's room you can hear him or her practicing. The music fills the air and it's enjoyable to us. If we pursue other instruments for our son to play or are interested in voice lessons, our son has said he would love to have lessons at the Academy of Music.

This is the second time I have done business with Bitterroot Guitars…read more Both time I searched the web for what I wanted, and they had the best prices for what I needed. This time, there was a glitch in the ordering system.It said it could not ship to my address. I cleared my shopping cart and used their contact form to let them know. The immediate tried to find the problem to correct it, but could not, and asked what items I needed, and offered to do the order by phone if the site still failed to work. I redid the order on the web page, and this time it worked., and I let them know. They actually intercepted the order, and refunded part of the purchase price as a discount becuse of the the trouble, which totally surprised me. This is obviously a great company to do business with.

Paul and Ivan are both fantastic associates that really understand all things guitar. As a very…read moreamateur guitar player I truly appreciate their support and lack of judging my skills (or lack thereof). It's nice to feel that I will get advice with the understanding of where I am in the process of learning. Never pressure on purchasing, just letting me figure it out by answering questions. I would recommend to anyone. Seems as though they have the range to help anyone along the spectrum of skill.

The store manager was very helpful, professional and kind. We got way more than we expected and are…read moreso happy. Thank you!