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Upland, CA

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PrimeWash Express - Upland

4.2 (886 reviews)
Open • 7:00 am - 7:00 pm
Updated 1 week ago

Services - PrimeWash Express - Upland

Touchless wash

PrimeWash Express - Upland Photos

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Jonnell T.

The Carwash itself is pretty decent. It's not hand wash but I think it's on par with any automated washes. There's even a couple extras, that I like. The service is complete Sh!+! Initially, I changed from one credit card to another one but they continued to charge both cards for 14 months. To be honest, I didn't even notice; when I went in there to cancel the service altogether and let them know I was charged for an additional month, That's when THEY found it by accident. I was shocked but not mad because mistakes happen; I didn't notice it either. I just said OK well, let's fix it. It took nearly 3 months to finally get a refund and it took me calling up there numerous times I stopping by like six or seven times and it was always a different story. We have to investigate some more.. a few weeks later, we're gonna issue a refund and have you come up and pick it up in person... a few weeks later, because it's so much, we decided we're gonna send it in the mail.... a month later, the manager no longer works up here, we have to investigate.... a month later, it's in the mail... a few weeks later, can you come up here and pick it up. Each time, they told me they would call be yet I never received 1 call! I had to leave work, go in person and keep inquiring about the refund. Initially, I was 100% understanding. But, with the shitty service from the managers, I was pissed. After three months of inquiring and going up there, I finally received the refund check - in person and I asked for a discount to continue my service there (I had the wash & wax subscription for several years at that point). The manager, "sure, let me get approval and I'll get back". Again, never once called me back. After calling and stopping up there several more times, the employees started giving me the managers schedule. I still kept missing him. I was told, he consistently shows up late and leaves early. An employee, after seeing me numerous times, called him up and he gave me 3 free washes. . From the moment They accidentally discovered the double charge (I truly believe had I not been there when they discovered it, they would have never refunded me or resolved the issue) until I received 3 free washes was 5 months! Terrible service! Be careful with this company.

Entrance
Anthony H.

Friendly staff and quick service car wash. Everything looks very detailed and high-tech. The kids enjoyed going through the process nice and smooth without any issues. Very clean!

Car wash
Edith H.

Honestly really nice customer service, they don't take Apple Pay and I never have my card but they were super nice while they helped me

MY clean & shiny Mercedes Benz electric SUV

Its been almost a year since I joined the monthly membership at this Upland location for Unlimited Signature Wash & Shine Club for only $28.99 per month with unlimited wash attempts. Vacuums are available at plenty of spaces where several employees wishing to help you if asked. A highly recommended business for any anyone who cares to enjoy a clean, shiny car all month. Dr. Mazin Alsarraf Feb. 27th, 2026

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7 months ago

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Francisco R.

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1 year ago

Best service in town and my car stays clean! I always come here! My car stays cleans for a couple weeks. The employees are really nice!

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Francisco R.

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7 months ago

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Francisco R.

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1 year ago

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Francisco R.

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1 year ago

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Francisco R.

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9 months ago

Excellent wash! Would definitely recommend coming here to get your car cleaned. Friendly customer service as well.

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Francisco R.

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1 year ago

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7 months ago

Johnathan gave great customer service. I had a great experience at this car wash. Danielle also gave great customer service as well.

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Francisco R.

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7 months ago

My go to spot! 5/5 I go here every week to keep my car clean and also recommended my family!

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Francisco R.

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7 months ago

Great car wash the people are great and very helpful Raymond especially i recommend it highly and plan to go again

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Francisco R.

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1 year ago

Always great service and you cant beat the prices! Never a long wait either! The kids love it too!

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Francisco R.

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1 year ago

Anthony was great helped me consolidate my accounts, have 4 of my cars here Will keep coming quick and price effective

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Francisco R.

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8 months ago

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Francisco R.

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8 months ago

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Francisco R.

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1 year ago

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Francisco R.

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1 year ago

Best Car Wash!!!! I highly recommend !! Great service great staff! Amazing quality wash

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Francisco R.

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1 year ago

Good service here at this location. The vacuums work great. Line moves quick. I bought the monthly pass and it's definitely worth the money.

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Francisco R.

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1 year ago

Long time patron of the unlimited wash subscription. The wash is clean, fast, and has all the amenities to keep your vehicle in good shape.

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Francisco R.

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1 year ago

I enjoy going to this carwash because it's fast and convenient...also have a monthly pass that works great.

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Francisco R.

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1 year ago

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Francisco R.

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8 months ago

david was very helpful and my car wash came out great! all staff members are super friendly

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Francisco R.

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1 year ago

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Francisco R.

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1 year ago

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Francisco R.

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11 months ago

Great wash! I use it all the time. The crew is awesome! Definitely recommend this place!

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Francisco R.

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1 year ago

Anthony was amazing, and left my car looking good! Recommend this car wash. Polish and wash was amazing

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Francisco R.

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1 year ago

Had a great experience! Very convenient, fast, and great staff. I will be returning! Thank you

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2 years ago

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Francisco R.

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1 year ago

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Francisco R.

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1 year ago

Amazing service friendly staff well ran an everything is alwys on point no matter what I love it !!

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Francisco R.

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1 year ago

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Francisco R.

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1 year ago

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Francisco R.

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9 months ago

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Francisco R.

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1 year ago

Great service and leaves car looking clean after. Always come here for a quick wash the staff is all friendly and helpful

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Francisco R.

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1 year ago

Car wash came out clean, for the price I paid I will recommend over others nearby! Thank you for the customer service

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Francisco R.

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1 year ago

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Francisco R.

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1 year ago

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Francisco R.

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2 years ago

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Francisco R.

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1 year ago

Car wash is great. Vacuum are the best ever. Very powerful. Many wash options to choos e. Reasonable prices.

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Francisco R.

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1 year ago

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1 year ago

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Page 3 of 23

PrimeWash Express - Upland Reviews in Other Languages

Ask the Community - PrimeWash Express - Upland

What are the prices?

Exact price not remembered. Its Inexpensive, vacuum & wash are included for same price. Spray on wax… 

Is there a touchless option?

No. It's all automated tunnel.

Do they normally close early? I'm a bit upset :/

I actually went at about 630 one night because their website says they close at seven. They were already closed! So I think when the cat is away, the mice will play and they close down early

View All 5 Questions

Review Highlights - PrimeWash Express - Upland

“There are 2 lines that make it easy and convenient and the personnel are friendly and sooooooo helpful!”

Mentioned in 40 reviews

Read more highlights

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When I visited them the building was completely empty, not one person or car in the parking lot…read more The door was wide open but it looked like a ghost town. I called the number on Apple Maps to see if maybe they were on a break or they were in an office. Someone picked up and I told them I was in the building needing a wash, with attitude they responded "Yeah we're in the back that's why the gate is open." The gate led to the back of the mysterious building, very weird. I got in my car and left

I'm giving House of Car Wash in Montclair four stars and honestly I'm being a little generous,…read moremainly because the staff was genuinely very nice and accommodating, and I want to give credit where it's due. This one's partly on me because I showed up without my key, but they were super patient and worked with me, even letting me drive my Tesla through the wash myself. They helped me figure out valet mode, didn't rush me, and were calm while I was clearly stressed trying to get everything sorted. That kind of customer service matters and it definitely saved the experience from being a total letdown. That said, the vibe was... strange. I pulled up and genuinely thought the place was closed. It was completely empty, no cars, no staff visible, nothing. It felt like a zombie zone. I sat there confused for a minute until someone randomly appeared and waved me in. Even when I went to pay afterward, there was nobody around again, which added to the whole uneasy, deserted feeling. What was extra surprising is that it was a Tuesday special, so I expected at least some traffic. Seeing it that dead was honestly concerning, especially given how highly rated this place is on Yelp. As for the wash itself, I paid about $50 for a wash with wax and I don't think I'd do that again. I actually watched them wash the car and didn't see anything particularly special that justified the price. It wasn't bad, but it also wasn't impressive. I also tried the massage chairs out front while waiting, which cost $5 for 15 minutes, and I definitely wouldn't recommend that. Totally not worth it, especially sitting there alone in an empty lot. Overall, the staff was kind and helpful, and that's the main reason this isn't a lower rating, but the odd atmosphere, pricing, and mismatch between expectations and reality mean I probably won't be back.

Planet Carwash - Might as well. We do pay for the membership. Another Baymax wash! 09-21-26

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I like it here! As soon as I pulled up I was in a line, but the line went by pretty fast. I…read moreappreciate that they give you air fresheners and a wet towel to clean the interior of your car. A lot of places only give you a dry towel which really doesn't get anything clean, so I appreciate the larger wet towel. My car got clean (love that they do a scrub and spray before you go through the wash) and I was able to clean the interior of my car. There were plenty of places to vacuum and the vacuums actually work! I do like that there were vacuums on both sides. I will be coming back

For the price, I expected a much better wash. The location is convenient, but it's overpriced for…read morethe quality you get. The wash doesn't even remove bugs from the vehicle very well, so I usually end up having to do a lot of manual scrubbing afterward, which defeats the purpose of paying for a car wash. I do like that they provide wipes, and the vacuums work well. The downside is that on busier days there aren't enough available bays, so you can end up waiting. Another thing I found pretty unprofessional was having an "anti-Elon Musk" type sticker/sign posted near the entrance gate. Regardless of anyone's personal opinion about Elon Musk, I don't understand why a business would display something political like that, especially when they're located right next to a Tesla dealership and plenty of their customers drive Teslas. It just seems unnecessary and out of place for a car wash. Overall, convenient location and decent amenities, but for the price and actual quality of the wash, I can't give it more than 2 stars.

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PrimeWash Express - Upland - carwash - Updated October 2026

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