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Upland, CA

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PrimeWash Express - Upland

4.2 (886 reviews)
Open • 7:00 am - 7:00 pm
Updated 1 week ago

Services - PrimeWash Express - Upland

Touchless wash

PrimeWash Express - Upland Photos

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Jonnell T.

The Carwash itself is pretty decent. It's not hand wash but I think it's on par with any automated washes. There's even a couple extras, that I like. The service is complete Sh!+! Initially, I changed from one credit card to another one but they continued to charge both cards for 14 months. To be honest, I didn't even notice; when I went in there to cancel the service altogether and let them know I was charged for an additional month, That's when THEY found it by accident. I was shocked but not mad because mistakes happen; I didn't notice it either. I just said OK well, let's fix it. It took nearly 3 months to finally get a refund and it took me calling up there numerous times I stopping by like six or seven times and it was always a different story. We have to investigate some more.. a few weeks later, we're gonna issue a refund and have you come up and pick it up in person... a few weeks later, because it's so much, we decided we're gonna send it in the mail.... a month later, the manager no longer works up here, we have to investigate.... a month later, it's in the mail... a few weeks later, can you come up here and pick it up. Each time, they told me they would call be yet I never received 1 call! I had to leave work, go in person and keep inquiring about the refund. Initially, I was 100% understanding. But, with the shitty service from the managers, I was pissed. After three months of inquiring and going up there, I finally received the refund check - in person and I asked for a discount to continue my service there (I had the wash & wax subscription for several years at that point). The manager, "sure, let me get approval and I'll get back". Again, never once called me back. After calling and stopping up there several more times, the employees started giving me the managers schedule. I still kept missing him. I was told, he consistently shows up late and leaves early. An employee, after seeing me numerous times, called him up and he gave me 3 free washes. . From the moment They accidentally discovered the double charge (I truly believe had I not been there when they discovered it, they would have never refunded me or resolved the issue) until I received 3 free washes was 5 months! Terrible service! Be careful with this company.

Entrance
Anthony H.

Friendly staff and quick service car wash. Everything looks very detailed and high-tech. The kids enjoyed going through the process nice and smooth without any issues. Very clean!

Car wash
Edith H.

Honestly really nice customer service, they don't take Apple Pay and I never have my card but they were super nice while they helped me

MY clean & shiny Mercedes Benz electric SUV

Its been almost a year since I joined the monthly membership at this Upland location for Unlimited Signature Wash & Shine Club for only $28.99 per month with unlimited wash attempts. Vacuums are available at plenty of spaces where several employees wishing to help you if asked. A highly recommended business for any anyone who cares to enjoy a clean, shiny car all month. Dr. Mazin Alsarraf Feb. 27th, 2026

Car

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4 months ago

Good quaility wash and fast and easy. Will come back for affordability. I got the premium plus package and no complaints. Will be back soon

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Francisco R.

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4 months ago

clean area and quick and easy. I would recommend To friends and family and I come here often

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Francisco R.

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9 months ago

Great car wash! Great service and quality products. I will be back soon. Plus it's close in the neighborhood.

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Francisco R.

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9 months ago

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Francisco R.

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4 months ago

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Francisco R.

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4 months ago

Great help yay ! The service is awesome and my car is clean given it was extremely dirty

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Francisco R.

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2 years ago

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Francisco R.

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1 year ago

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Francisco R.

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1 year ago

Been here long time ago & finaly joined the membership. Good service, nice staffs, affordable and clean area.

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Francisco R.

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1 year ago

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Francisco R.

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1 year ago

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Francisco R.

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5 months ago

Left marks on my car. Associate was able to help by comping a rag. Not sure if I'd be back again.

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Francisco R.

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1 year ago

Friendly service and cleans the car well. Would recommend coming here :) vacuums work well too!

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Francisco R.

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11 months ago

Very affordable and great service from all the team members! Definitely the best car wash around!

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Francisco R.

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1 year ago

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Francisco R.

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1 year ago

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Francisco R.

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5 months ago

Always come here, the quality, the service, the amenities and the experience are always top notch

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Francisco R.

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5 months ago

Every time i come i always receive great service! all vacuums work. i have no complaints!

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Francisco R.

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5 months ago

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Francisco R.

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5 months ago

I love this carwash actually has soap that comes out and washes the car I also love my membership just drive straight through!

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Francisco R.

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1 year ago

Great service all the time. the machine and wax machine is great. the vacuum area is always working and clean.

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Francisco R.

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5 months ago

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Francisco R.

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2 years ago

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Francisco R.

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2 years ago

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Francisco R.

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7 months ago

Good car wash for the money and fried chicken and chicken de and chicken and chicken de

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Francisco R.

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1 year ago

Amazing car wash ! Great service and value quality and deals . Best in town and in the Ie

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Francisco R.

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11 months ago

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1 year ago

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Francisco R.

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Photo of Lizzy G.
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1 year ago

Excellent staff support and i like coming here so i purchased the monthly membership. Works for me and my Tessie!

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Francisco R.

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1 year ago

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Francisco R.

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3 years ago

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Francisco R.

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6 months ago

Art has great customer service ! Thank you so much ! The car wash was amazing for the price

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Francisco R.

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6 months ago

love this car wash. really clean environment and very nice and helpful staff. highly recommended

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Francisco R.

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9 months ago

This is place is great. I come here once a week. The staff is really nice. and the place is really clean

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Francisco R.

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3 years ago

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Francisco R.

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2 years ago

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Francisco R.

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1 year ago

Fast service! Always come here after work, Ray was super helpful and got my car squeaky clean. 10/10 recommend this spot!

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Francisco R.

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1 year ago

Always happy coming here. Workers are courteous and the line moves quickly. I love that they they two look locations, soon to be three.

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Francisco R.

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1 year ago

Amazing service and great experience. Staff is awesome. Really cool thing to do. Will be back!

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Francisco R.

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8 months ago

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Francisco R.

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PrimeWash Express - Upland Reviews in Other Languages

Ask the Community - PrimeWash Express - Upland

What are the prices?

Exact price not remembered. Its Inexpensive, vacuum & wash are included for same price. Spray on wax… 

Is there a touchless option?

No. It's all automated tunnel.

Do they normally close early? I'm a bit upset :/

I actually went at about 630 one night because their website says they close at seven. They were already closed! So I think when the cat is away, the mice will play and they close down early

View All 5 Questions

Review Highlights - PrimeWash Express - Upland

“There are 2 lines that make it easy and convenient and the personnel are friendly and sooooooo helpful!”

Mentioned in 40 reviews

Read more highlights

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When I visited them the building was completely empty, not one person or car in the parking lot…read more The door was wide open but it looked like a ghost town. I called the number on Apple Maps to see if maybe they were on a break or they were in an office. Someone picked up and I told them I was in the building needing a wash, with attitude they responded "Yeah we're in the back that's why the gate is open." The gate led to the back of the mysterious building, very weird. I got in my car and left

I'm giving House of Car Wash in Montclair four stars and honestly I'm being a little generous,…read moremainly because the staff was genuinely very nice and accommodating, and I want to give credit where it's due. This one's partly on me because I showed up without my key, but they were super patient and worked with me, even letting me drive my Tesla through the wash myself. They helped me figure out valet mode, didn't rush me, and were calm while I was clearly stressed trying to get everything sorted. That kind of customer service matters and it definitely saved the experience from being a total letdown. That said, the vibe was... strange. I pulled up and genuinely thought the place was closed. It was completely empty, no cars, no staff visible, nothing. It felt like a zombie zone. I sat there confused for a minute until someone randomly appeared and waved me in. Even when I went to pay afterward, there was nobody around again, which added to the whole uneasy, deserted feeling. What was extra surprising is that it was a Tuesday special, so I expected at least some traffic. Seeing it that dead was honestly concerning, especially given how highly rated this place is on Yelp. As for the wash itself, I paid about $50 for a wash with wax and I don't think I'd do that again. I actually watched them wash the car and didn't see anything particularly special that justified the price. It wasn't bad, but it also wasn't impressive. I also tried the massage chairs out front while waiting, which cost $5 for 15 minutes, and I definitely wouldn't recommend that. Totally not worth it, especially sitting there alone in an empty lot. Overall, the staff was kind and helpful, and that's the main reason this isn't a lower rating, but the odd atmosphere, pricing, and mismatch between expectations and reality mean I probably won't be back.

Planet Carwash - Might as well. We do pay for the membership. Another Baymax wash! 09-21-26

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(55 reviews)

I like it here! As soon as I pulled up I was in a line, but the line went by pretty fast. I…read moreappreciate that they give you air fresheners and a wet towel to clean the interior of your car. A lot of places only give you a dry towel which really doesn't get anything clean, so I appreciate the larger wet towel. My car got clean (love that they do a scrub and spray before you go through the wash) and I was able to clean the interior of my car. There were plenty of places to vacuum and the vacuums actually work! I do like that there were vacuums on both sides. I will be coming back

For the price, I expected a much better wash. The location is convenient, but it's overpriced for…read morethe quality you get. The wash doesn't even remove bugs from the vehicle very well, so I usually end up having to do a lot of manual scrubbing afterward, which defeats the purpose of paying for a car wash. I do like that they provide wipes, and the vacuums work well. The downside is that on busier days there aren't enough available bays, so you can end up waiting. Another thing I found pretty unprofessional was having an "anti-Elon Musk" type sticker/sign posted near the entrance gate. Regardless of anyone's personal opinion about Elon Musk, I don't understand why a business would display something political like that, especially when they're located right next to a Tesla dealership and plenty of their customers drive Teslas. It just seems unnecessary and out of place for a car wash. Overall, convenient location and decent amenities, but for the price and actual quality of the wash, I can't give it more than 2 stars.

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The old adage "You get what you pay for" is the perfect one for Mountain View Car Wash…read more About 3 months ago, my car was looking a little shabby inside. My daughter had spilled her melted ice cream in the back seat, I had been using my passenger side seat as a table for late night drive-thru dinners after work and taking night classes. My car looked like a wreck. Seriously, I was disgusted to have anyone get a ride from me due to how bad it looked. I took it to a car wash by work to have my car "detailed". This car wash place assured me that all the stains (grease and ice cream) would be taken out and my car would be "like new". They only charged me $100, which I thought was a great deal. Turns out, they didn't do anything more than vacuum, shampoo, and add air fresher; those stains lived on. This brings me to Mountain View. I called ahead and the nice young woman on the phone assured me the stains would come out, as she expressed confidence in her crew. I paid twice as much as the other car wash place, but guess what? The stains are GONE! Also, my car, quite literally, looks like new (again)! I was ecstatic to see my car looking so nice again! My only complaint is that they don't have those plastic liners to put over your seats after a detail. This means I had to drive home and get my clothes all wet from the detail job. If they can fix this (and, as a fellow Yelper suggested, offer an air freshener), this place would definitely be five stars.

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PrimeWash Express - Upland - carwash - Updated October 2026

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