We arrived at 8 AM for a blood draw when the door are supposed to open. They were locked and…read moreremained locked until I went next door and asked the regular walk-in people to open the door so my mother could sit down. The tech did not arrive until after 8:20 AM. Once the tech arrived, things were pleasant and reasonably speedy. Blood draw and urine sample achieved, even though there were significant disability issues involved.

I was refused treatment. I tried a video appointment first, but was told that I had to be seen in…read moreperson due to my issue being in my throat (tonsil/ear). Then when I get there I'm told to make a video appointment. After explaining I already tried that, I was told "well you would have to open your mouth during the exam and could gag". They stated that they are qualified to treat my issue, but can't treat me. They went on to insist that they were not refusing me treatment. You can treat + you won't treat = you refuse to treat. Simple as that. I had no symptoms/known exposure to COVID, I just needed an antibiotic, not that they even let me get to the point of being screened.

I usually have a good experience at this facility. However yesterday, I saw Dr. Tarabar and the…read morequality of care was very poor and very rude. I usually don't mind waiting, I'm understanding but as I'm waiting in the room I hear him complaining to staff about how people expect to be seen in 1 minute of being here. They had a several minute conversation about this. I gave him the benefit of the doubt that maybe he'll spend good quality time with his patients and that's why it takes so long. Nope. When he came into the room, he was very dismissive, talked over me, started to listen to my lungs when i was in the middle of telling him my symptoms telling me to breath in, so completely interupting me. Then when he goes to look into my ears he does not even use a speculum tip, not only is this disgusting and not sanitary, but also you can't see anything without the speculum tip!! Then he said he would send my antibiotic for strep throat and he never sent it, I went to pick it up the next day and he never sent it. When I called to ask them to send it, I waiting on the phone for 10 minutes and the office never picked up. Unbelievable.

Be prepared to spend half your day here. I came in at 10:30 a.m. It's 1 p.m. now and I'm still…read morewaiting. What kind of "immediate" care is this? Unacceptable.

My son has 2 insurances. My husband is primary, I'm secondary. Miriam -who's the office manager…read moreinsisted on waiting to make an appointment before she spoke to the insurance company. Okay, fine. I needed a sick appointment for my son and despite him being ill, I waited 3 hours for her to call the insurance agency and get back to me. I know something about insurance and billing being in the healthcare industry. I had a feeling my husband's insurance agency was going to provide misinformation because insurance companies don't want to pay when they hear a secondary insurance is involved. Despite her knowing for a fact that the primary for the child is whichever spouse birthday is first (my husband) she didn't go on her own knowledge and even stated that she knew the information that was provided to her was wrong, she denied giving my son the sick appointment. I've never experienced such backwards thinking at a doctor's office. I never had issues or bills from my son going to the doctor- pediatrician or urgent care. We just moved from NYC so this level of ...weirdness is baffling to me. I know that this woman made me wait 3 hours to tell me she can't give my sick son an appointment because of misinformation she knows is wrong. Ridiculous and highly disappointed.

The front desk administrator (Miriam) is just so kind every time. The schedule is really…read moreaccommodating because the office opens late and on Saturdays. If you're looking for a pediatrician that will be playful and informative sorry Dr. Hammoud isn't your guy. He gives me the impression of someone that was forced into the profession or he just doesn't like my kids! Not sure, he doesn't have a warm vibe, however he agreed to not give my children all the vaccines on one day. It's more visits, but that works for me as not many places accommodate parents with such requests. From my experience his medical assistant are new each time I have been in the office. As far as the esthetic of the office, the waiting area could use some remodeling or at the very least some new chairs. I'm suggesting plastic or leather like chairs easier to sanitize because the current chairs are screaming bedbugs so I never sit in the waiting area.

Went to an appointment in March and the staff never sent in the script until 5 months and two…read moreweeks of phone calls on and off. Management wouldn't get back to me and I asked to speak with the doctor twice because they made a change medication and I had some concerns and questions. I finally got through to Dr. Grace Bandow, she kindly answered my questions and concerns regarding the medication change, but did not seem to care that her staff treated me poorly. I informed her that I was going to look for a new provider based on the care that I received and she seemed very indifferent and offered no apology. So if you would like to be treated like a number if you would like to be treated like a piece of dirt, then this is the dermatologist office for you. If you can be professional then you dont deserve a thriving business. Do yourself a favor and skip this practice.

Dr Godwin was Aprox the 4tho 5th Dr. I went to for my skin. I can not express how grateful I am…read morethat I went to him. He performed a simple biopsy that the previously seen Drs chose not to do. I was diagnosed with a life threatening illness and am beyond grateful that I finally got real direction from Dr Godwin so I wasn't wasting anymore time. The Drs I saw prior to Dr Godwin unethically just prescribed various antibiotics which were pointless as they did no testing of any kind to see exactly what type of treatmebt I needed. Although I'm still struggling to find the best medical treatment for my illness, I am grateful Dr Godwin was able to get me headed in the right direction. I would highly recommend this practice as the staff ( Jean esp) has been so supportive and accommodating as I've battled this disease. I've suffered chronically for several years to the point I started to doubt myself. I got to a point that I started to question if my symptoms were all in my head. I can honestly say that I would trust Dr.Godwin's professional opinion or treatment with my children. Words honestly can't express how much I appreciate the support, experience, and the fact that he took my words into account vs. brushing off my concerns. I will continue to seek the treatment I need to hopefully make a full recovery but I will ensure that Dr. Godwin's part of this plan as I trust him which is not easy after several personal bad experiences from the medical community. I will continue to fight this fight and pray that Dr Godwin is in my corner in the ring.

I was so apprehensive about having to go to physical therapy for some recurring back issues. Nick…read moreand his team completely dissolved any fears or anxiety I had about the experience! From start to finish - you truly feel taken care of and like a priority vs. checking off a list to rush you out (which I've experienced at other locations in NY in the past). From Dominique's warmth when you walk in at the front desk, Nick's utmost professionalism, expertise, and jovial personality, to Kevin and Ken's detailed attention to everyone's care - I look forward to coming to PT! The facility is bright, open, and clean. There are about 3 rooms in addition to a setup of tables out in the open space. A bright green turf section houses the training equipment and is a great focal point when you walk in. I really enjoy the text reminders on appointment days with the phone number to call if anything changes. With my busy schedule, it's really convenient to get the reminder and take quick action if I need to reschedule. It truly is a place of healing and I feel like they've built a personalized plan which has already helped me get back on track while providing me with skills to maintain the progress on days I don't come in (stretches, exercises). My treatment has included a range of stretching, strength building - and even testing out dry needling for the first time! BEYOND grateful for this team and their expertise!

Been going for over a year or more to this location and it's the best! I've been to several other…read morePT businesses but this one is the best! I will continue to go here as I love the staff's dedication to getting their clients in working order!!

I had 3 appointments with Dr. Cervantes over an approx. 2 year period. I was on-time for all 3…read moreappointments. He made me wait between 45-60 minutes on EACH appointment. He, along with his front desk staff were insulted that I complained about the wait each time! I will never use him again!

Dr. Lorenzo Cervantes…read more I want to start by thanking you and all the wonderful staff at the Surgery Center of Fairfield. I came to you with high expectations because of all the recommendations I received from former patients. I must admit they were right it was a pleasurable surgery experience from all aspects. From the reception to all the wonderful staff interactions and of course you. I never felt uncomfortable anytime during both of my cataract surgeries and for that fact I thank you and would recommend you to everyone who needs any eye surgery.