I'd recommend going elsewhere for your artificial turf. The process was a nightmare and the…read morecommunication after the contract was signed was terrible. When the crew installed the turf, they broke lines in the sprinkler system while breaking up the rocks in my existing lawn. This caused flooding of the newly installed base, which had to be redone. They had to come out a few times to correct the installed turf. To this day I have gaps in the different pieces of turf they installed. During the process, I had total strangers arriving at my house to ask me "where do I get the rocks". When I asked them what they meant, these strangers told me that an ad was placed on Facebook for free rocks. So, the company thought it was appropriate to sell the scraps from my job on Facebook, giving out my home address. When I called the company, they told me that they would stop. The next day, strangers would continue to show up at my house for "free rocks." Communication was awful. During the sales process...quick call backs and replies to emails. As soon as problems began on the job, I had to call the office several times. I spoke directly to their team members, who several times told me they'd call me right back with answers. Each time I called them, I received no call back. I had to call them back each time to remind them that they had committed to call me back. They also stopped responding to Yelp messages. I recommend you avoid using Ideal Turf at all costs.

Had an easy and beautiful experience with ideal turf to put in a 200 sq ft. turf area in my yard…read more From the first consultation to the install, the timing was about 10 days, so I loved that the process was quick. Our consultation with Cameron was easy and informative! The install then took a full day. The only thing I wish we could have understood more of during the consultation was that we were going to need to purchase irrigation equipment prior to the turf install, so that was an unexpected expense that day. Otherwise, we received three quotes total to do our work and Ideal Turf offered almost an equivalent quote to the cheapest one we received, yet then seemed the most professional which is why we went with them. Very happy with the results!

Total Turf Works did an amazing job on our backyard! The new turf looks incredible, and the entire…read moreteam was thorough, professional, and so friendly throughout the process. They really paid attention to the details and made sure everything looked perfect before they left. Highly recommend! Gerardo is wonderful to work with from the sales side too.

Treven was an excellent sales guy and the crew did a great installation job!…read more I had several choices and went with a smaller family owned company!

Erick Santiago connected to us for delivery of some gravel to a few of these turf install projects…read morein Fort Worth and quickly paid his smaller invoices. On the last one, he owed us $1400 and stopped answering the phone. I see his name and this logo all over Facebook with different company names. He may do good work on the install but he doesn't pay his subs. We made the mistake of trusting him and it cost us, I'd suggest you don't work for him or hire him to do work for you

Erick and his team did an excellent job for us! Our backyard is shady with two large trees…read morecovering most of it. We also have 2 large dogs. Trying to keep our St. Augustine lawn in good shape was a losing battle and our lawn eventually became a mud pit even after several sod replacements, patches, fertilizer, you name it. We decided on the synthetic lawn because what we've done in the past was not working. We did not regret it. Friendly and fast service! Erick and his team kept a clean job site and always kept us informed of their progress. I would recommend them in a heartbeat!

UltraTurf ended up being one of the best landscape type companies that we have ever worked with…read more The free estimate was easy and very professional with tons of experienced information. The products seemed better than other competitors that we talked to with the price being right on point. The crew for our job was outstanding. The flexible, detail, process and even the clean up were outstanding. We've never had a project done of this magnitude that we didn't still have to go out with our own blower to clean up a few things. There was nothing left anywhere. We are thrilled with our new turf and many thanks to Walt and Marcos.

Great Customer Service on the Phone. They try to help as much as they can without knowing if they…read morewill close a deal or not. This guy helped me a lot today finding the perfect place to find the Synthetic Grass I was needing. Keep going that way guys.

I should start by saying that Colton is very friendly with a big smile. He kept us updated on the…read moreintall date while around stormy weather. His crew showed up early and worked hard all day. 1-when they started I told them my stamped concrete driveway could get damaged and they should stay off the driveway. Instead, A tractor ran back and forth, grinding sand, and taking off finish. 2- Then the rain came. The infill sand washed out all over the driveway. They used a non- permeable base under the turf. Crushed granite should have been used but we were never given the option to pay more for the correct material for out soil and drainage. 3- The mature oak. The turf was installed all the way to the tree trunk rather than cutting in a tree well. I wasnt given an option. Because the 4" road base wont allow water or oxygen into the soil, the tree will die. 4- flooding. The water sails off the turf like a waterslide and has nowhere to go except towards the house. 5- the seam is visible with a human on one side. Colton says to just keep an eye on it!! Yep, Im still watching the water overflow and not absorbing into the soil underneath. I might as well have paved it with concrete. Colton said he would remove it at my expense. Don't be fooled by his big smile.

Such a great and honest company! They did an amazing job with our backyard remodel, and with our…read moreturf grass. Any hiccup we experienced, they were immediately there to fix the issue. Great customer service ...which is so hard to find nowadays!!! And, their work is top knotch!

Kasey was wonderful to work with. She and her team did a fantastic job! Highly recommend!read more

What an amazing experience working with this company! We asked for a quote and got one the very…read morenext day. Very reasonable pricing. They started a few days later. Kind and very hard working men. They had to deal with my dog and three toddlers running around. The work done is incredible. Will definitely be using this company for our future projects!

Gabriel and his team did a wonderful job. They are very hardworking, professional, and easy to talk…read moreto. They finished the job in a timely manner. We are very satisfied and happy. Highly recommended.

****Update****a few years later after the install, unbeknownst to us this company laid turf over my…read moresprinkler valve. The valve went bad and had to get it replaced. The sprinkler repair company charged me an extra 100 to locate it. I am not asking for my additional cost, I am only asking Bo to come out and repair 3x3 turf area that had to be pulled to make the valve repair. Bo said I would have to pay $500 for turf maintenance for them to repair it. BEWARE....UNBELIEVEABLE!

Great experience with this company and their level of service. Great as always and never a…read morecomplaint. Very professional, courteous and wonderful each time I have called. I got my front and my back done and they transformed my yard into the current envy of the neighborhood. Random kid come by and play in it because of the softness and of my dog love love it! Great A1 experience and service and I highly recommend them.