The only storage facility that makes it difficult to split payments. As per the "Manager" They…read morewon't take a payment over the phone "for security reasons" (meanwhile my local pizzeria, and everyone else does) they also penalize you with less access hours for not setting up auto pay. Raised my rent a few months back. I thought Public Storage was bad, this Company is just bad in different ways. I can't wait to be able to get out of here.

From the owner: StorQuest's state-of-the-art facility in Ronkonkoma, New York, is fully equipped with premium…read morefeatures and timesaving services to help you make room for more awesome. Located on Lakewood Avenue near Lake Ronkonkoma and Long Island MacArthur Airport, StorQuest offers fast access to Veterans Memorial Highway. You can quickly swing by, pick up your gear from your ground-floor unit, and hit the road toward your next adventure. We also offer climate-controlled storage and business storage options. Questions? Our onsite manager is here to help. Explore more with StorQuest.

Public Storage - Farmingville, NY…read more Much gratitude to Alex, John, Samantha, and Britney (Brianna?) for taking the time to meet with me at this location and carefully going through all the fine print. Your professionalism and patience were truly appreciated. This is not a reflection of the staff; however, it would be extremely helpful to have someone consistently present in the office during daytime hours. I was informed that corporate frequently moves managers between multiple locations, which made communication understandably frustrating. Aside from this issue, the process itself was seamless, and the staff did an excellent job under the circumstances. -- B. Matos

They are only attentive when asking for money 5-10 days prior to due date. I constantly got calls…read moresaying my card didn't go thru - they'll take payment on phone. The horse block rd Farmingville location never has anyone there in office. I scheduled my move out date. Moved it all out. Went to return keys... no one around, no note on door. Received a text that they'd contact me to finalize move out. Never heard back. Can't get a person on phone. But now they want another months rent. Bad bad service

Super nice people who checked us in and showed us our unit!! Easy sign up! Clean facility in safe…read morelocation!!! Great new customer deal!!

excellent location as a storage facility for Stonybrook students (around 4 miles away), well lit…read morefacility , located in main highway not to mention the impeccable service by its staff Tina & her co worker at the desk , also a tour of the unit we just rented was really very helpful that made our move from SBU so much easier . value for money , thank you very much !

Amazing staff polite and always willing to help Staff…read morehelped move units to downgrade my storage

This storage facility was taken over by Life Storage. Same fee applies. If you want to insure…read moreyour unit do it through Geico or a similar company with renters insurance. The insurance they sell you literally doesn't replaced what you would expect it to.

Cheyenne is always incredibly helpful and Peter is quick to answer the phone. Love this duo, if I…read moreneed storage ever again I know where I'm coming back to.

The Waverly location is perfect. However, it's transitioned several times between vendors. Extra…read morestorage is putting time and effort into improving the establishment. The staff is fantastic and is the primary reason why I decided to choose this location.

Very accessible place. The person who helped me was Frank, and he was friendly and helpful.read more

Place smells like fuel or car oil so your stuff will smell…read more There is a constant LOUD beeping sound that is excruciatingly annoying. It is not climate controlled, the unit is freezing cold during the winter so if you have plastic items or fragile items they will crack. There app is awful and often times not responsive to open the gate to get into the building. The gate has been broken numerous times and I couldn't get in after office hours which is 5pm or the gate is broken and left open for days so anyone can enter the premises and access outside storage units. The have a revolving door of employees who aren't helpful and rude. This place is over priced, smells horrible and the units are all connected so anyone can steal your stuff at the top of your unit it's open which Makes no sense at all, anyone can climb up and slip into your unit to steal your belongings. Place is awful expensive. There are no garbage pales and the dumpsters are locked so you can't use them. And another note the employees keep the door to the bathroom locked so you can't access the bathroom.

Won an auction for a unit at the east setauket location and was met by the nicest kindest…read moregentleman. He helped us was by far the most accommodating storage I've ever been at not only did the facility meet all standards he gave us cookies haha a bandaid when needed and met us with smiles at all times. You sir are a class act. Was a pleasure. 10 stars

Abe is a horrible employee. For 4 years my husband has stored his $145,000 Corvette in a unit in…read morethis location. For the first few years, my husband would leave his pickup truck in the lot because it didn't fit in the unit. We never had an issue. We had no idea that corporate policy does not allow cars parked that don't pay rent (corporate greed at its finest). Today when my husband tried to get his car and leave his pickup, Abe, instead of explaining corporate policy, cursed at my husband about parking there and threw his clipboard at him. When my husband cursed back, Abe called the police, who forced my husband to leave, without his car! Abe proceeded to say that his storage lease was terminated and emailed him (I HAVE the emails) to say his gate code was deleted - inevitably holding his car hostage. THIS IS CAR THEFT!!! We will no longer do business with this company and will be contacting our lawyer regarding how this company treats its paying customers (we're paid until June 15th and they refused us a partial refund) what a disgrace!!

I stay at this location that's way further from my home because of Ris. They are always so friendly…read moreand helpful. They understood my needs and are always a pleasure to talk to and get help. 10/10 RIS IS THE BEST. Thank you for the help after I lost my mom and needed somewhere safe to keep her things

i have been coming to this location since the doors have first opened. the site and it's restrooms…read moreare always clean and orderly. the Public Storage employees have been friendly, knowledgeable and informative in every interaction. I definitely recommend this site for anyone interested in their services

I originally thought I would only need a container for a couple of months. That turned into about…read morefive and it worked out perfectly. I live in an interesting neighborhood with very narrow streets. Their drop off and pick up went very smoothly and without issue. During drop off the owner went out of his way to entertain my toddler who was very excited about this "big box" that we had on our property. Highly recommend.

I would highly recommend Stow Away Storage Their price was…read morevery fair, they were on time with delivery and removal. The driver Tom ,who delivered the unit, was a pleasure to work with. He placed it exactly where I wanted and answered any questions I had. Great job!

Excellent customer service on the phone from representative Deona! She laid everything out very…read morewell and very clearly. Great rates, units seem user-friendly, looking forward to moving everything in soon.

The items placed in storage were secure and the area was well taken care of, which is most…read moreimportant if you're storing items you need to keep. The manager was exceptionally helpful with any questions or changes I had to make. Very pleasant to deal with.