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Oakland, CA

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Prime Property Management

5.0 (6 reviews)

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8 months ago

Madina was super sweet and supportive in getting me my spot. Made the whole process a breeze

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8 months ago

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Marquardt Property Management - Approval & second attempt of written notice of disqualification!

Marquardt Property Management

(74 reviews)

Laurel District, Upper Laurel, Lower Hills

I worked with Olivia for a few months and was disappointed when I received a note that the owners…read moreof my rental switch Property Management companies. While I worked with Olivia, she was very attentive in showing properties to us that fit what we were looking for. She made it very easy to make a decision and was accommodating to our schedules and needs. After move in, she was easy to get a hold of in regards to issues on the property that needed to be resolved. She always responded within a few hours (if not within that hour that I reached out to her) which is not the experience that I am having with the new company, unfortunately. I recommend working with Olivia to anyone looking for a rental in the Oakland/East Bay area.

My partner and I were approved for a unit after viewing three properties by this management! While…read more2 Lofts was shown in terrible condition (with bugs, old food, and stains still in place), we proceeded with applying for the cleanest unit which was even more of a red flag because for this unit they said someone was already suppose to pick up the key but she ghosted them! A week later Franny called with an approval and we also received an email confirmation. I mentioned I would be applying for Homeless Assistance through Contra Costa County, and they were obviously depending on it more than myself. This was my first time navigating permanent assistance, so I had questions. I asked if it was possible to separate the lease, I was informed the next day by Franny after checking with her broker they can't proceed with that & I was ok with that, as they still proceeded to go through with everything relying on the permanent assistance! Eventually, I found out the county was able to proceed with both of us on the lease, which was even better! Unfortunately, due to delays with my caseworker which I made a complaint on while trying to reach her for a week which I feel she was ignoring me on purpose because my case was switching to Alameda County July 1st which I just think she didn't want to do any paperwork for my assistance! After finding out I was denied assistance due to accepting a new job with the City of Oakland, my offer letter wasn't good enough & they wanted paystubs even though my worker told me I can. I told them it takes at least 3 weeks for the process & was waiting for my employee Id number Proof wasn't enough, unfortunately they wont pay more than 80% of your income. The moment Franny found out the county couldn't pay, she ghosted me. I emailed Franny the same day I was denied no response so I called the next day. Still, I offered to pay the entire deposit and rent out of pocket for the unit to the property management and even let them know I could bring the full payment the same or next day & move in on the 7th no later than the 15th! My partner makes 3.5-4x the rent, and I have additional self-employment income. Eventually, I was told they weren't moving forward with my application I was ultimately told the owner didn't want to deal with it I truly didn't understand and the reasons kept changing First, it was because originally planned to move in on the first Then, it was the "inconveniences with the county" (even though I was pushing the process myself) Then it was allegedly "fraud" because I asked about separating leases, which was an honest question, not a demand although after they still proceeded to ask and move forward with me! She said it seemed as if I was unreliable! Like huh? Then after I mentioned a fair housing complaint Franny stated the county thinks something is up with you too" A completely inappropriate comment that made me wonder if my confidential information was being shared improperly or if I was being retaliated against. I never received a written notice explaining why we were denied, even after asking twice. This experience delayed my family by two critical weeks, and based on how it unfolded, I strongly suspect source of income discrimination. We were transparent, financially qualified, ready to pay, and had solid rental history but none of it mattered at this point after they realized the county wouldn't be footing the bill. Which makes me realize I don't think they even did any job/ or rental history verifications! If you're a working person trying to get stable housing or using assistance in any way, be cautious. Based on my research, this is not a unique experience. It's common for people using public assistance to be treated as less-than even when they're offering to pay everything themselves. I'm filing a formal complaint with Fair Housing, and I'll continue to speak up not just for myself but for anyone who's ever been quietly discriminated against and made to feel like they are the problem. We deserve better.

Bay's Elite Management Group

Bay's Elite Management Group

(77 reviews)

Mosswood, North Oakland

Pedram has been my property manager for a duplex and 8 units in Berkeley for years. He is…read moreknowledgeable and efficient. His fees are very reasonable. for the past years, I rarely have any issue with tenants or repairs. if you are looking for property manager in Berkeley/Oakland area, he is an expert.

SLUMLORD. Would give zero stars if possible…read more From the moment I moved into that apartment I realized I was in a slumlord situation. When I arrived on January 19th there was no working heat and it was in the 40s at night. I was provided with a very small space heater by the "property manager" (that term feels like a big stretch) and I was absolutely freezing all night. The only reason I didn't go to a hotel was because I had just driven for 5 days straight and was literally too exhausted. Additionally, the apartment was ABSOLUTELY FILTHY (I have photos to back this up). The apartment was vacant for months so it is unclear how they did not have time to check the heat or do a basic cleaning. When I complained, Pedram gave me a credit of like $70 for both those issues which is wild as a cleaning service and a hotel stay would easily total $500. Pathetic. I knew I was in for some bullsh*t based on this. From this point on, every time something broke or needed to be fixed, and there were a lot of things that were broken UPON MOVE IN (again, this place was empty and could have been repaired beforehand), Pedram ignored my service requests in the app and my emails. I fixed things with my own time and energy and had to hound him to be reimbursed for the supplies. The whole point of renting is so that I don't have to fix things. I literally had to have a friend fix my leaking kitchen sink because the person who "fixed" it initially didn't actually fix it and Pedram would not respond to my emails at all. I begged him for help. In addition to my actual unit being terrible, the general condition of the property was abhorrent. Overgrown weeds and bushes, filthy walkways that haven't been power washed in years, garbage all over the alley where the bins are, etc. It looked totally ghetto and therefore, people treated it as such. Also, we were told with literally ZERO advanced warning that we would lose access to the washer/dryer for at least a month due to the construction project taking place in the back parking lot (earthquake retrofitting). So then I had to start taking my clothes to a laundromat which is hard to do as a professional working 50+ hr weeks. Additionally, Pedram told us we had to park our cars on the street for this project despite the workers only being there during business hours. There was no reason we had to park on the street at night, other than his negligence with regard to understanding the actual scope of the construction project. My car and several others suffered vandalism/damage due to being on the street. It was completely unnecessary, but he would have known that if he ever stepped foot onto that property or put even the smallest amount of effort into managing it. I finally had to threaten him with legal action to be allowed to break the lease, as I could not continue living in that hell hole. He will not return my security deposit and states he kept it as the lease break fee, which is of course illegal under California state law. So not only did I lose my 2k deposit, I have to pay 1k to fix my car and I paid another 1k for moving expenses. Still very seriously considering taking him to small claims court. I had a completely horrific experience at this place and I have no idea who would write a positive review. I spoke to numerous other residents who all had similar experiences and were completely frustrated and fed up. Pedram, you take advantage of people and you know it. Absolutely disgusting behavior. You ought to be ashamed of yourself. You can say I'm disgruntled about the deposit or whatever you need to, to make yourself feel better, but we both know the truth.

The Cal Agents

The Cal Agents

(84 reviews)

Professional and Reliable Property Management I have been…read moreworking with The Cal Agents since 2025 to manage my house rental in the Bay Area, and it has been a consistently positive experience. Key Highlights: 1. Exceptional Team: I've had the pleasure of working with Wilsen, Ahyeza, Chris, Patricia, Jana, Fiona, Nikki, and Ramiro. They are professional, attentive, and easy to collaborate with. 2. Problem Solvers: One of their greatest strengths is that they never shy away from a hard problem. Whether it's a maintenance issue or a tenant concern, they tackle it head-on with a level of responsiveness that is hard to find. 3. Trusted Partnership: When you are looking for a partner to manage an investment property, creating an empathetic and caring relationship with the tenants is the most important factor. They have proven themselves to be reliable stewards of my property. Pro-Tip for Owners: Because they manage a diverse portfolio of both condos and houses, I found that providing clear context on my specific expectations for house-level marketing and maintenance from the start created a great feedback loop. Their receptiveness to this high level of communication is exactly why our partnership works so well; it ensures everyone is aligned from day one. Overall: If you need a team that is responsive and capable of handling the complexities of the Bay Area rental market, I highly recommend The Cal Agents.

I've been a customer with Cal Agents for two years, going on three now, and overall I've been happy…read morewith their service. Maria, my property management coordinator, is attentive, communicative, and helped make my recent lease renewal process smooth and seamless. I've found the team responsive, organized, and generally on top of things

Alexandra Moari - Fallon Place/Taylor and Vallejo roof deck view.

Alexandra Moari

(241 reviews)

Polk Gulch, Nob Hill

Alexandra Morai made this an excellent experience from start to finish. The leasing process was…read morehandled professionally and efficiently -- clear communication at every step, paperwork done right, and no surprises. She oversaw the move-out with the previous tenants carefully: the unit was inspected thoroughly, the turnover was coordinated quickly, and everything was documented properly. What really stood out was the re-leasing. Alexandra found qualified new tenants within a week, at the top of the market price -- no extended vacancy, no discounting just to fill the unit fast. That combination of speed and full market rent is rare, and it made a real difference to my bottom line. Responsive, organized, and clearly knows this market. I'd recommend Alexandra to any owner looking for property management that actually delivers.

I had the great luck of finding Alexandra to manage a property in Oakland, CA. She provided…read moreguidance, contractors, decisiveness, and key knowledge throughout the renovation of our 100+ year old home. Her experience let us offload the small details while staying focused on what mattered. Once renovations wrapped up, she landed us stellar tenants in two weeks! Her process for picking tenants was extremely thorough, going well beyond a simple check of income and credit. Our new tenants are amazing people who will truly love our home, and I'm confident we wouldn't have found them without Alexandra's help. It's too easy to accept the first applicant with decent credit, but Alexandra helped us take our time and pick the best person for the home, not just the first to apply. Her process for renovation management, tenant placement, payments, and every other part of property management wasn't just well thought out - it was thoroughly explained, so we always had clear expectations about what would happen, when, and why, backed by her experience and expertise. Lastly, her contractors were top notch too! It feels like Alexandra has a person for anything that can go wrong in the home, big or small. We went through a few rounds of getting quotes, both from her people and our own, and every time, Alexandra's people had comparatively fair pricing and workable timelines. 10/10 would recommend.

Prime Property Group - Estefani Montes- Assistant Property Manager

Prime Property Group

(93 reviews)

East Oakland

We've had several maintenance jobs done by Gentian from Prime Property. He's always been extremely…read morefriendly, professional, and hard working. Each time he has done amazing work by addressing the cause of our problems and not just the symptoms. Hopefully we won't need any other maintenance, but if we do, we'd be lucky to have him back. Also a shout-out to Briana who has been very responsive, helpful, and able to address any of our questions/concerns regarding our space.

1 star When i Used…read morePrime I've been extremely disappointed with this property management company and would not recommend them to anyone considering hiring one. Communication has been the biggest issue. Getting a response to emails or calls routinely takes days, and often I've had to follow up two or three times before getting any reply at all. Important updates about my property -- repair schedules, tenant issues, inspection results -- are rarely communicated proactively. I typically find out about problems only after they've escalated, and I'm left chasing basic information that should be provided as a matter of course. On top of that, the fees charged for repairs have been consistently inflated. Invoices come through with little to no itemization, making it impossible to tell whether the labor and materials charged actually reflect the work done. When I've asked for breakdowns or quotes before work is authorized, I've either been ignored or given vague justifications after the fact. More than once, charges for simple repairs have come in well above what comparable local contractors would charge for the same job. Between the lack of communication and the repair markups, I've lost confidence that this company is managing my property in my best interest. If you're evaluating a property manager, I'd urge you to ask upfront about how repair costs are itemized and approved, and to get a clear commitment on response times before signing anything. I have since moved on and work with another Management company a more professionally run company.

Prime Property Management - propertymgmt - Updated October 2026

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