Mark is truly the best of the best. He will shoot you straight and make sure you are fully informed…read morewhen you are making the largest (and most stressful) purchase of your life. If you are looking for a true advisor through the entire home buying process, Mark is your guy. He has tons of experience and an excellent team. I've called on hundreds of loan originators throughout my career in mortgage and no one compares to Mark Raskin. He is a wonderful human being who truly cares about his clients and does everything he can to get you the very best deal. I have worked in the mortgage industry for 15 years and have seen every type of loan originator there is. Mark sets himself apart with his service, experience, and expertise. I can count on one hand the loan originators I would recommend to my family and friends and Mark is number 1. If you are thinking about buying a home, call Mark. He will be helpful, he will be kind, and he will advise you every step of the way.

Great communication throughout the process. The Raskin Team made the transaction simple and easy…read more Fast and competitive rates and fees. Thank you Raskin Team.

I found these amazing folks after looking at the reviews on here of many other lenders. It appeared…read morethat some of the most advertised companies on TV had the worst reviews and horror stories. I quickly realized that Brent's 5 star review history is a real rarity in this type of business. Brent's team worked hard to make us feel like we were buying the most expensive house on the planet. Anytime we had a question no matter how big or small we got an almost immediate response. They gave us all our options in financing our new home and took the time to explain to us the pros/cons of each of them. I have zero hesitation in recommending them to anyone looking to purchase a new property. When the time comes (many, many years from now) that we are looking to purchase another home we will definitely give Brent a call.

Justin Smith helped make our home buying process very easy and efficient. I shopped around a lot…read morewith a variety of lenders and none of them came remotely close to the client service that Justin provided. While other lenders were reactive, Justin was proactive, always available, could always explain things clearly and timely, and provided very competitive rates. Our closing process was smooth and easy. Definitely recommend to anyone looking for a great lender.

My experience with First Rate and Andrea was an experience I can't wait to share with others,…read morebecause as stressful and frustrating a home process can be, Andrea made it all better for us. She is very communicative through the whole process not leaving anything out, she is extremely professional and knows and has tons of experience to be able to get a successful finish! She worked with us from start to finish with every detail needed. I would want everyone to experience how smooth things can actually go with the right person.

Sarah Miller was terrific. I couldn't be happier with how things went. She was there to answer all…read moreof my questions and made buying a home so easy.

I've been a member of Navy Federal CU for a number of years and most of my transactions have been…read moredone via phone or online. But regardless of doing business by phone or in person, I have always...repeat...ALWAYS experienced great customer service. Additionally, I like that their interest rates, on their CDs for example, are always current and generous and that they offer numerous opportunities to really save and grow your money for both short and long term. I also find their online app easy to use. Thanks, people, for making my experiences with Navy very enjoyable.

I have been a member for 28 years, and somewhere along the way NFCU forgot who they actually serve…read more NFCU no longer operates like a credit union... they have now taken on the role of being just another bank. The system may call us member, but to the employees... we are just another customer. NFCU is no longer exclusive... where being a member is what is expected. NAVY FEDERAL... not Armed Forces. I digress... as I stated 28 years, and because of a check deposited (based on my knowledge) from a legit business, I have not been able to use mobile deposit in 4 years. I jumped through EVERY hoop that was put in front of me, and still cannot. So, now this is just another complaint added to the many about NFCU especially when it comes to non-White member (I SAID IT). NFCU can keep the $5 that keeps the account open. I will do business with American Express Credit Union... who also offer better rates all around. People, take this seriously, or NFCU will continue acting like BOA, Wells, and Chase... instead of being the credit union we thought they were. Oh, and I feel this must be said... nothing is more condescending when writing a review than getting a "cookie cutter" response to the issue being stated. If NFCU, genuinely gave a shit about their "members", 1) These complaints wouldn't be her and 2) They would actually provide a real genuine apology and for those that matter a legitimate contact number to personnel capable of resolving the issue. No one, and I mean NO ONE submitting a negative reviews cares about NFCU's social media crap... especially as a response. This is business and people's lives being affected. I am so mad at the review responses that I just turned 2 star to a 1 star.

TLDR: The Tuttle Group utterly astounded us with an effortless, friendly, speedy, and (believe it…read moreor not) FUN refinance as self-employed individuals when no one else wanted to help. We decided to refinance our home to make some improvements and clear out some high-interest debt. We assumed (erroneously) that our credit union, which had held the current mortgage for 15 years plus our bank accounts and car notes, and a flawless history of payments with them, would have no trouble refinancing us, even though we are now self-employed, and making 3x what we made when they initially approved us. ***WRONG!!!*** After literally MONTHS of asking for documents, changing rates, long delays waiting for info from underwriting, and unanswered questions, we finally abandoned them in search of unconventional financing routes. We looked specifically for brokers in the area who specialize in self-employed people, and found a few. Some seemed a bit "green," some sounded less than friendly or just weren't interested in a smaller refi. But Tatiana with the Tuttle Group was super friendly when she reached out, and helped us arrange a video consultation with Andy Tuttle, the wizard of the Tuttle Group. During the 30 minutes that Andy spoke with us, it was like a crash course in financial planning. Everything he said made so much sense, and we learned more about mortgage refinancing than MONTHS of online research and questions we had asked to our credit union. Andy was up-front and told us that our best option might, indeed, be to go with the offer our credit union had finally extended, and that he might not be able to beat it. Still, he took the time to explain how refinancing in this "terrible Fed-rate" era could be financially advantageous to us, and told us to check once more with our credit union to see their final terms and if they were still locked in. I was astounded that he would take that kind of time to talk to a customer he likely wouldn't get any money from. We decided to proceed with the Tuttle Group, even if they couldn't offer us a better rate, simply because it was a PLEASURE dealing with them, they treated us like family, and everything Andy said made such good sense. Throughout the 2-ish weeks that ensued, their awesome mortgage gal Annie checked in with us regularly to make sure all our questions were answered. They seemingly required FAR less documentation than anyone else. But their stated tactic was to present a perfect, iron-clad package to underwriting up-front, so that there would be an instant approval and there wouldn't be a need for further questions or documentation. (Imagine that???) In what seemed like the blink of an eye, we were approved and ushered through closing. We simply could not be more impressed with the Tuttle Group. We've helped numerous friends and family through the mortgage process, and it's always like being put through a medieval torture device. This is the first time getting approved and closing was a PLEASURE. We NEVER had to contact them for questions, because they were always checking in to make sure all ours were answered. They were super friendly, familiar, informal-yet-professional, and we always felt like they had our backs and had everything under control. We actually looked forward to their calls and emails...imagine that??? Even though were were looking for a silly, small refinance and shouldn't have been worth their time, we felt like we had called up a dear family member who gave us the "hook up" our situation clearly didn't warrant. Astounded. Impressed. Thrilled. Grateful. These are some of the things we feel after our experience with the Tuttle Group. And I have absolutely no doubt your experience will leave you feeling the same.

We were looking to buy a second home and worked with Andy and Annie. The walked us through our…read moreoptions and were very thorough and knowledgeable. They provided very detailed presentations and walked us through them and answered all of our questions. I would highly recommend Andy and team.

I used Service First for my home loan and they were great. We were clear to close early and…read moreeverything went smooth from beginning to end. I would highly recommend them to anybody looking to purchase a home. Buying a home requires a lot of paperwork and time, but they will go above and beyond to ensure you understand all of the details associated with purchasing a home.

First let me say "THANK YOU!!!" to Stephanie and the Johnston Team. The whole process, from time of…read moresubmitting our loan application all the way through closing, has been a thorough and pleasant experience. We were never left confused or felt we couldn't ask questions because someone from the team was always in contact and readily had answers or advice to help calm our concerns. Thank you for making a time when stress can be overwhelming to be as painless and effortless as you have done!!

Great customer service!! Everyone is so friendly and…read morehelpful!! This credit Union knows you by your first name rather than an account number like most banks.

Terrrrrrrible service today and discriminatory behavior toward our elderly friend who we took to…read morerun an errand today. They did not complete his transaction and when they called later to validate what he had wanted they did not ask any cpni validation information to ensure they were speaking with the right person. So transaction was not completed, our friend now will face a penalty from the institution he was trying to send wire to and now we have to deal with RBFCU again. Terrible bank...can't wait to leave and go to SWACU.

I have to say that Geoffrey Davis is incredible! He's more…read morethan a lender- he is truly a partner in the process with deep knowledge of the industry. Geoff provided helpful information and insights that proved beneficial along the journey to mortgage ownership. In addition, he kept the lines of communication open and always available and as such, I would certainly recommend him to anyone needing assistance with mortgage opportunities.

Geoffrey and his team were an absolute breeze to work with! He took time out of his schedule to…read morespend hours with us on the phone walking us through each step of the process to ensure we had all the info we needed. We knew nothing of house buying and he made it a very enjoyable process. Would recommend 10/10!

Awesome group! They did my home loan and it was quick and efficient. They didn't play around they…read morewere upfront about everything and the group works wonderfully together!

We have used Cory Neal and team for a mortgage when we purchased a new house and then later to…read morereduce the rate with a refinance. The process was as painless as possible and we got a great rate each time. Cory was always available to answer our questions and made us feel like he really cared. We have referred countless friends and family to him for mortgages.

I used the NFCU in Alexandria, VA. Now, I'm in Texas and thrilled to know they're is a location…read morerelatively nearby!

This is and has always been the Best branch that knows how to treat their customers. It's sad that…read morecertain parts of the cities or states your in the dispositions and demeanors of people are totally opposite. It doesn't matter the ethnicity either this is baffling.