I have used Franks Automotive for 10 years for my business and personal vehicles and give him my…read morehighest rating. If you prayed for someone to help you when your in between a rock and a hard place he's your man with a price lower than anyone else in the county. Rest easy that whatever your problem he won't try to upsell you anything you won't need. When he replaced the rear axle on my truck with a salvage part he gave me a one year warranty and at 10 months it locked up and he said no problem and replaced it within a week and didn't charge me a dime. Only a man of integrity would do that. He's more than just reliable, he's a friend. If anyone says anything negative about Frank I would question their motives as he has bent over backwards for me and my whole family with multiple vehicles over the years.

On March 5th, 2025, I had Frank remove and replace the motor in my Hyundai Sonata. At that time, I…read morehad no issues with his service. Before he began the work, I gave him a list of specific components not to touch because I had already replaced them myself while troubleshooting the engine problem. One of the items I clearly told him not to replace was the engine oil cooler I had already installed a new one. When I picked up the car after the motor replacement, he gave me a breakdown of everything he had done. One of the things he mentioned replacing was the oil cooler. I asked, "Why did you replace it when I specifically told you I already had?" To this day, I still don't know why he replaced it. I was concerned because I didn't want to pay for a part I had already installed, but he didn't charge me extra, so I moved on. Fast forward to July 15th: my daughter noticed the car was leaking oil. I called Frank, he looked at it, and after getting the car back I had no issues. Fast forward to August 29th: I noticed the car was leaking coolant. When I opened the hood, I saw that one of the coolant lines connected to the oil cooler had a severe bend in it. I called Frank, and he recommended that I buy an inner support spring for the hose. He didn't offer to fix the line himself he simply told me to take care of it. Fast forward to October 13th: the car started leaking again. I called Frank, I had the car towed for the third time, and got it back with no issues. Fast forward to November 6th: the car began leaking oil worse than ever. I tried calling my insurance, but they wouldn't tow it because I had used all three of my free tows for the year. Frank sent his tow service and said he'd work on it on Wednesday, November 12th. By Friday the 14th, I still hadn't heard from him, so I called to ask if he had found the problem. He said, "Yes, it's the engine oil cooler leaking." I replied, "Didn't you replace that the last time you worked on it?" I later called the dealership and found out that replacing the oil cooler runs about $1,000, which made me question whether he simply didn't want to deal with the cost of repairing it under warranty. When I got the car back, I inspected the oil cooler O-ring gasket myself, since that's where the leak was coming from. Sure enough, the O-ring was crushed and cracked in multiple places. I called the dealership parts department to confirm the torque spec for the bolt that secures the oil cooler. They told me it should be tightened to 32-39 ft-lbs. I asked whether over-torquing could crush the O-ring, and they said yes. I found a replacement o-ring on Amazon for $26. Replaced it today. Drove car, performed leak test and it passed. Based on everything I've observed and the information I've gathered, I believe this situation amounts to maintenance malpractice. Frank is a good guy, but with everything that has happened to my car this year, I would strongly recommend not taking a vehicle to him. After him fixing my motor, there has been no issues with the motor. It's sad to say but I will be taking my business elsewhere.