Called on a Tuesday (about 4:45 pm) and was able to get an appt the next day between 08:00 - 10:00…read moream. I had a stubborn clog ( more than 50 ft in) in my drain pipes and my attempts at unsticking it got nowhere (I tried with my own 25 foot and 50 foot snakes). Two fine gents from Texas Best (James and Kris) arrived, took the time to listen to my issues (and what I'd already tried) and ended up power-snaking the clogged line with their 100 foot snake. Issue was resolved within 45 minutes! (And with a very reasonable $189 snaking fee). Both James and Kris were professional, courteous, and also took the time to explain and talk with me on any/all my follow-up questions. It can be hard to find a business you trust and which doesn't take advantage of a bad situation - these guys did outstanding work! Thanks very much!

I called Texas Best to fix a flush valve in a toilet. They said they would order the part and…read moreprovide an estimate. The estimate was $830!! the part was $27 that I ordered online. although the toilet was premium quality, to buy it new was abut $800, same as replacing the flush valve. The kid that came out seemed very confused

Scotty Setliff came to my house today, 08/31/2023 to repair a leaking pipe outside my house front…read moreyard. He was on time and was very professional, courteous and knowledgeable. He is really good at his job. He is also honest which I appreciate a lot. This is my 2nd time with Alliance plumbing and I am always impressed with their timely and efficient service.God Bless Alliance Plumbing! Mr.Carlos Rosales Satisfied repeat customer

We found that we had a leak in our water heater on a Saturday and were told that it could let go at…read moreany time. We were not able to go up into the attic due to our age to see for ourselves how bad it was. Called Alliance and explained the situation. Kelly came over within a few hours, took photos, exactly explained the situation, told us our options, ordered a new water heater and set us up to have it installed on Monday. Kelly and Alfredo arrived on time on Monday, installed the new water heater, took photos and cleaned up. The quick turnaround possibly saved us from having a leak through our ceiling. We are long time customers of Alliance and have always been happy with their service and the friendliness of their staff. We would give Alliance an A+ rating and recommend them to anyone who needs a plumber. Ray & Mary French - Brook Forest Drive, Clear Lake

My wife and I had an excellent experience with Knights Plumbing today…read more After numerous attempts to fix a stubborn clogged drain from washing machine I decided to call an expert Mike quickly returned my call and said he would be here in 40-45 minutes Mike was quick to assess the problem and went to work. It didn't take long and we were back to work washing clothes and enjoying the modern convenience of automatic clothes washing & saving us from handwashing and clothes line drying. A big thank you to Knights Plumbing

Do I recommend this business, absolutely!! We had a leak that started on Christmas Eve, We had…read moreoriginally contacted rotors-rooter and they kept delaying the appointment. Desperate I called Knughts and they had someone out in minutes. Unfortunately our issue is a little more involved and they referred us to a leak detection service, which we so appreciate. The other plumbers had said they were going to need to cut holes in the wall to try and find the leak. We so appreciate the fact that Knights was honest and transparent with us and let us know the best course of action for us would be to call on the leak detection experts saving us time, headaches, and money. Our tech was extremely knowledgeable and gave us tons of advice. We're so appreciative, we will definitely use them in the future whenever we have pluming issues!! Thank you!!!

I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

THE MOST EXPENSIVE ONE HOUR REPAIR IN HOUSTON…read more FIVE DAYS WITHOUT HOT WATER. A $1,000 LABOR QUOTE FOR A REPAIR THAT TOOK ABOUT AN HOUR AND THEN TRIED TO HOLD PARTS THAT BELONGED TO ME HOSTAGE WHEN i WANTED TO GET THE REPAIR DONE BY ANOTHER COMPANY. BASED ON MY EXPERIENCE, TEXAS WATER HEATERS SEEMED FAR MORE INTERESTED IN MAXIMIZING THE SERVICE BILL THAN HELPING RESOLVE THE PROBLEM. I CANNOT RECOMMEND THEM. USE EXTREME CAUTION AND GET A SECOND OPINION BEFORE APPROVING ANY REPAIR WORK. We purchased a Navien tankless water heater from Texas Water Heaters in December 2023 (their recommendation), including installation of a new electrical outlet. When the unit stopped producing hot water less than three years later, we expected a straightforward warranty repair. Instead, we spent five days without hot water while Texas Water Heaters turned a relatively simple repair into a frustrating and expensive ordeal. The technician initially told us the motherboard had failed, they were getting weird electrical readings and that labor would be covered because Texas Water Heaters had installed the electrical outlet. Texas water heaters then brought in an electrician, who claimed the outlet was functioning properly. After that, Texas Water Heaters changed course and presented us with a quote of $1,000 in labor (because we hadn't purchased their service package/labor warranty at time of install) to replace a fan and PCB control board, despite the parts being covered under warranty. YES, THEY TRIED TO CHARGE $1000 TO REPLACE TWO ELECTRICAL PARTS COVERED UNDER MANUFACTURER'S WARRANTY IN ADDITION TO THE $89.00 service fee just to come out! The THOUSAND DOLLAR estimate to replace two electrical components IMMEDIATELY raised red flags. I contacted another Navien-authorized service provider, who told me the repair should take about half an hour and that their hourly rate was $175. Unsurprisingly, I chose the second company. The situation became even more frustrating when Navien informed us that Texas Water Heaters had arranged for my warranty replacement parts to be shipped to their office instead of my home. Navien further explained that because Texas Water Heaters had accepted delivery of the parts on my behalf, Navien would not send replacements and I would need to obtain the parts from Texas Water Heaters. When I called to request my parts, I was initially told they had to be returned to Navien. Only after I requested written confirmation that Texas Water Heaters was refusing to release parts that belonged to me did they call back and suddenly agree I could drive over and pick them up. The second service company completed the repair, installed the warranty parts, and performed a full tune-up for a little over $300.

Quick service. I had a roof water tank heater pipe leak and they came out within an hour. Local…read morecompany, good service. They also pointed out my house had sharkbite fittings, which I knew of and am worried about but the fact they pointed it out means they were looking out for me and future headaches. I appreciate that.

Two plumbers arrived and scoped sewer line for possible break. Obviously well qualified…read more On time. Thoroughly discussed issue. Reasonably priced. Couldn't ask for better service.

I'm really glad I called ARS Rescue Rooter in Webster. Jose Urdaneta was my technician, and he was…read morefantastic. He offered honest, fair pricing, and the final cost ended up being far less than I anticipated. He also took the time to explain what was going on in a way that made sense, which I really appreciated. Great service all around.

9/21/2026: Had my normal ac checkup for the warranty. Tech came out told me I have a leak. Replaced…read morecoil that was under warranty and charged me $2400 that included 10lbs of R-410A freon at $256 per pound. Financed the entire amount. Finally received the invoice which was for $2341. Leaving a $59 difference. Now I'm having issues receiving a call back. The least they can do is refund me the $59. Don't ever have them do any kind of work on your property. Call someone else. Below is the standard response from ARS. No wonder several states have filed aganst them. There is a pending class action lawsuit that is scheduled to reach a settlement agreement around spring of 2027. Their business practices are unethical and predatory. I will be filing a consumer complaint with the Texas State Attorney General's office and I recommend everyone does the same.

As a repeat customer, I wouldn't recommend Damon Hinson to anyone! I should have run like Forrest…read moreGump if I knew that he is a scam artist to begin with. I was too trusting and loyal to Damon which was a mistake! Damon accepted the job to unclog my atrium drain but was unable to finish it after 3 days (around 8 hours) being at my home. The worst news is that he took my $780. He ignored my demand letter that I sent on 7/23/25. His deadline to pay me back was 7/25/25 before midnight. Complaints against Damon had been filed with the Texas State Board of Plumbing Examiners and Houston BBB since he refused to refund my $780. Damon had been lying to me since 7/16/25. Red flags were all over the place. He came over to my home in the late afternoon around 6pm without investigating the issue with me before giving me the estimate. When I tried to pay him using my credit card, he said no! I wasn't protected when paying him by cheque. He knew how to screw me up pretty well. Damon was attempting to make me pay him another $780 on 7/17/25. He told me to cancel my cheque payment and wanted me to Zelle him the $780. Chase Bank told me that he cashed the cheque already. He said he had no idea that he had cashed it. That was a crime! Damon was very incompetent because he kept telling me that my atrium drain is tied to the sewage line which is untrue! On 7/18/25, the other plumber (who was my 2nd opinion to bust Damon's lies) had confirmed that the drain outlet is in the community shrubs in front of my home. I have proof in writing by this plumber. My HOA had acknowledged the issue. On 7/21/25, it was Damon's last chance to unclog the atrium drain, he told me that he had to look into my sewage system. He kept saying that in order to unclog the drain, I had to pay him another $500 something in order for him to keep going with this job. At this point, he only cared about providing more services for more money! He truly was clueless. He kept bringing up that he smelled poop at the atrium. What an idiot! If I let him run the sewage clean out, he will damage my home! At this point, I immediately declined service for the 2nd estimate and told him to leave. I caught Damon in the lies over and over! He had been telling me, my family and the rest of his customers that he is a master plumber! Per the Texas State Board of Plumbing Examiners, Damon has a journeyman license. I couldn't trust Damon anymore after all. I am very pissed off and stressed out because it is surely very dang hard to trust any contractors these days! I no longer want Damon as my go-to plumber for life. Whoever is trying to consider Damon Hinson for any plumbing work, forget "the benefit of the doubt"! Stay the heck away from DH Services!

I needed a water heater replaced in a condo and got estimates from some of the big name area…read moreplumbing companies for ridiculous money. I thought I would try a local small business and put out a request on Yelp. Within 5 minutes I got a call, and Damon was at my place in a couple hours. He charged a fair price and got the work done the next day with a high quality commercial brand. It was quality work, the install went as planned, and I wouldn't hesitate to call them again with my next job. They are a small business getting started, and they really want to earn your business. I couldn't be more thrilled with how it all turned out. It's important to support local, independent businesses!

I had a leak under my sink and they determined that my faucet was corroded and causing the leak…read more It had to be replaced and I asked them to find a faucet similar to what I had. After seaching they found one and it was a perfect fit. They were very courteous and professional and I'm glad I found them. I will use them again in the future.

Shawn and Latham are the best plumbing team around today. They are competent, customer-friendly,…read moreand do quality workmanship. Recently, Wedgeworth Plumbing installed a new water heater. It passed inspection and all boxes were checked. What I like about Shawn and Latham is teamwork. While Shawn was wrapping my water heater installation in the attic, Latham was doing working on another plumbing issue in my kitchen under my sink. Both were highly professional and skilled in meeting League City rigorous standard and code. Most of all, this company is affordable and do quality work. I always feel like I get immense value when I hire them for any plumbing job. They make recommendations and I have learned to trust their judgment. Over the last few months, I hire them for my bathroom, kitchen, and water heater installation needs. If you need a fantastic plumber, call Wedgeworth plumbing and ask for Shawn and Latham. A. Benjamin

Ryno Plumbing (Ryan Hay) is the best. He responded quickly and knowledgably with the plumbing leak…read moreunder my foundation. We worked out what had to be done, the cost, the time for the work to be completed, and everything was executed with the highest professionalism and care. I recommend Ryno Plumbing to anyone who needs plumbing services. I am so grateful I contacted Ryan to do this work and felt so relieved by the service I received and you will too.

Ryan Hay the owner of Ryno plumbing is first class. He's a very knowledgeable master plumber and…read morequickly identified the issues with our sewer lines. He worked all day Saturday and Sunday to ensure we stayed on schedule with the sale of our home . I would trust Ryno plumbing with any plumbing issue regardless of complexity . This company really helped us when we needed it and they deliver what they promise.

Project: Water Heater Installation…read more Alex was professional, arrived on time, extremely experienced and polite. He was scheduled for a repair on various items relating to gas. After the diagnosis, he made a few recommendations ... not an upsale but a requirement due to the age of the unit. Ultimately, a new water heater was installed plus other items. The project was completed in a timely manner. They cleaned up nice and hauled away everything. After a few months, the inspector reported the water heater was manufactured in 2005 and hence, out of warranty. I contacted Alex and he responded. It turned out the inspector made an error which resulted with incorrect information. The unit was manufactured in 2025. This goes to show you Alex will not ghost you after the work was installed and invoice was fully paid. He will help you with whatever you need after the work has been done and paid for. That says a lot about the business and its integrity. Character counts! I highly recommend Alex! You be glad you did!

Great service, reasonable pricing, professional, came on a urgent last minute request and fit me…read morein. I will use them again.