Went to Pride in Easts Longmeadow today. I could not get my app to work so I went inside for…read moreassistance. The assistant manager, Hector, told me I had to get the new app. I asked for help with it. He handed me a brochure and said follow directions. It was not clear to me so I asked for assistance again. He refused. I finally got the app loaded in my truck, but it was not clear how to use it. I went back in the store and the other attendant helped me out. What a difference. one wanted to help and the assistant manager, Hector, didn't. That's how you lose customers.

The pumps at this Pride station suck. The automatic shut off either cuts off too early or too late…read moreand you spill gas on the ground, like I did this morning. C'mon Pride update your old ass pumps from 1985. It's not just me, because just getting out of my car I can see and smell gas from all the past customers who spilled gas on the ground. Other than basically spilling money on the ground every fill up, this Pride has plenty of bays, and is close to 91. It also has a small convenience store which I never go in.

Love it! So nice there and great deli, breakfast sandwiches, and soft serve! It's like our very own…read moreauthentic Simsbury bodega :)

Just a great, family owned convenience store where everyone is always nice and their deli is always…read morestocked and fresh! They also have an ice cream machine for an added treat! Sadly, places like this are few and far.

Been stopping here for a while now. Always very clean in and out of the store. Pumps are clean and…read morewell kept. Nice bright lights when I've been here at night. Great location. At the end of route 8 when you get off of it or before you get on route 8. Pleasant staff. Average gas prices

Food is lousy, even by Gas Station standards. Had a pizza slice once, was doughy & flavorless…read more Only finished half, the rest went in the trash. For some odd reason (think I was in a rush and needed something quick to eat), I grabbed some food another day, this time a "BBQ pork sandwich". It was hideous -- sticky and slathered in sauce. Needless to say, no reason to ever get food there again, no matter what desperate state of mind I am in.

Store is SoOo Clean, Stocked, Friendly Workers, Good Vibes, Lotto ; all the Convenience Needsread more

Lotto, cigarettes, snacks, energy drinks, soda, juice and a bright and recently renovated…read moreenvironment!

I've noticed a big change since the new owner took over places cleaner and the food is good service…read moreis exceptional

What a dump. Unless you're looking for lotto or a single beer, go elsewhere. Filthy, shelves half…read morebare. Place has really fallen apart since opening. Poorly managed for sure. I'd be very hesitant to eat anything from here that's not prepackaged and heavily preserved.

I admit that the place is a truck stop yeah but depending on why you come it might be a surprise…read more My plan was MGM Springfield and had to get a Subway/Dunkin in the process and got it & they got Chester's Chicken, a liquor store, MA Lottery & typical thing for the big rig ones included a weight scale. Sorry about lack of photos but I will let you find it for yourself.

I have been going to the Pride Station on State Street for over 3 months and today I was told to…read moreleave the store for no reason and told that if I did not leave the police were going to be called. I am getting so very tired of people telling me they are going to call the police when I know I did nothing wrong this is the second time I have had an issue with this store the first time was with an employee getting a full attitude when I just asked a question. I have been putting my bags in the front and I have bought over $100 worth of food items. I was just using the bathroom and preparing myself some dinner. I thought this was a rest stop I am very disappointed at the way in which I was treated I understand if you suspect someone is stealing in that cast check the camera, but I am not a thief I am a hard working, tax paying citizen who has fallen on hard times and I did not appreciate the banging on the bathroom door like it was going to be taken off the hinges and being told, "Get Out My Store," and no reason given by the manager, just get out !! I need some answers for this behavior. signed very unproud

Now it gets interesting since now in the area we got a Chester's Chicken with this spot & mind you…read morethis brings a bit of Southern Fried Chicken out of AL to New England (though apparently there's a spot in Springfield) but say you opt to not go to the city here's sort of an alternative. Had a two piece chicken meal with a side and biscuit and pricewise is not bad deeming the cost is reasonable but to me if have any gripe it'd for me be with the biscuit-you ask why simple I don't mind if the biscuit is good but what I mind is when they put stuff on the biscuit which to me was a bit of an annoyance (honey butter) & that's not what I'm keen upon and for me just keep my biscuits without the stuff cooked into there & for me let me put my butter if I open it. Well overall now you got the call.

I am writing this review for a family member who doesn't know what Yelp is but felt compelled to…read moreget the word out about this place. They went to Pride to fill their truck and after driving away roughly 2 miles later the truck went dead. Turns out, the Pride stations delivery driver put diesel fuel on the regular gas tank. So anyone filling their vehicles with gasoline was unknowingly filling there vehicles with Diesel. That's fine, mistakes happen but like any good company....it's not how you handle your day to day business (most do a good job or at least strive to do so) but rather how you handle business when things go wrong. What's happened since then is a crime. First off, we were told by the owner (Bob) that he no longer wanted to speak with the woman of the house but rather her husband. Is this the 1950's? When was this ever appropriate!? Secondly, the vehicle that had an issue was brand new and still under warranty. So we brought it to the dealer for service. Bob didn't like that and wanted us to take it to "his guy". Since the vehicle was still under warranty (and frankly even if it wasn't) we felt taking it to the dealer for service was the best option. Come to find out the reason the Bob didn't want us to take it to the dealer is because now that this happened to the truck the and the dealer knows about it, the warranty is null and void. Bob didn't want the dealer to know about this occurrence for obvious reasons. To date, my family member has paid roughly $5,000 to have the vehicle serviced and parts replaced. With each service that was done more were needed after a few days went by and the check engine light would reappear. Each part that came off the vehicle had a distinct smell diesel fuel. Bob is refusing to pay for any of the work because he wanted us to go to his mechanic. In what world is that acceptable?! I've spoken to him several times and if there's a more arrogant, pompous, sexist person in the world I've yet to meet them. Stay away from Pride at all costs. I know they're everywhere but supporting them is supporting this complete A-hole. I for one won't do it.

When my wife and I first moved here 2 1/2 years ago, the Liquor Cabinet had yet to move next door…read more I was looking for the Sam Adams Limited Release bottles in the old place, but found none. I asked the guys who worked there if they had any, and they said they had some in the bigger next-door location. Though, it was still being fixed up and had yet to be moved into, they brought me over and I bought a bottle. A little while later, they moved into said "bigger place". The bigger place is REALLY nice. More wide-open, it seems like a bigger selection, and the displays are spiffy too. Also, every time I am in there (as well as in the old location), the staff there are really friendly and helpful. It's always cool going in there. Plus, it being like 3 miles down the road from us helps too! Great place! =)

We spent almost $150 and they will not help us to carry products to the car. Their products are…read moremakes up 15% more expensive than the normal places we buy from. I will never go back. Not friendly and bad services. We are the only customer in store. They are not even trying.