I've been taking both my car and my truck there for over 15 years. I come from a family of auto…read moremechanics. So I can assure you that Matt is A-1. He's also honest! The only negative is their prices are higher than the going rate. Since I'm a non mechanical single woman, however, the peace of mind is worth it. The entire staff are super nice. And, in the morning, the coffee is delicious! It's a pleasure to deal with them.

DO NOT TAKE YOUR CAR HERE! IF I COULD GIVE THEM NEGATIVE STARS ..I WOULD!! We had our car towed…read morehere after it died as my husband got off the highway in Longmeadow due to alternator. I believe there are different people running this garage now...and they charged us $921 for an Alternator...the labor was over $500. The going rate is more like $700 or even less ....NEVER AGAIN! We had the car towed there because it was down the street from where it died and we had worked with Phil in the past and he was pretty reasonable. It was a quick decision made in the middle of the night (husband was coming home from work in Northampton at 12:30 am. I think Phil is gone and the new management are not the same! DO NOT USE THEM because they will OVER CHARGE YOU and take advantage of you.

I went to this service station for a state inspection and an oil change. They didn't have time for…read morean oil change which was fine, so I requested they just do the inspection. There was one person working and he took someone else before me even though I was there first, and then I waited 20 minutes for him to be done before he went out to my car. He immediately came back and asked if I had a dog, to which I replied yes. He then refused to do the inspection because he has a dog allergy and he sent me away, and gave me 0 recommendations on where else to go. I'll never go here again.

From the owner: Massachusetts State inspection read more

Marcus and all the mechanics there have been wonderful and have made my life much less stressful…read more Nobody likes car problems!

Not much for reviews these days but felt compelled to after my experience here -- the tech went…read moreabove and beyond helping to fix an issue and everyone there was incredibly nice. Good customer service is what wins business and they did that.

Very poor service the mechanic doesn't know anything about certain cars. The mechanic has no…read morerespect for people's personal cars. He smokes inside every car and when he drives to town fair tire in Enfield he texts and drives. He pisses out in public near their used cars. And he smokes weed on his break time and than he drives back. He gets frustrated easily when he doesn't like what he hears. He backed someone's lifted truck into an elderly guys car and the guy had a huge dent in the front. He likes to spit in the garage and smokes ten packs a day and he talks sexually. Don't go to this guy he's doesn't have the manners to be a mechanic. I hang out there with him and noticed everything and I want to share this all

They have full serve, the pumps are now more updated, and it's less of a crazy mess than the Shell…read moreStation on Williams Street. So, not too shabby.

I hope a manager sees this and can explain, how, as a regular weekly purchaser of lottery tickets,…read morecan be refused to have a $300.00 winning ticket cashed and sent to Stop & Shop or Big Y. This is a very busy store and it seems illogical that there was not enough money in the register for her to cash my ticket. She did not even have the wherewithall to say, "I just started my shift and don't have enough in my register." I am a regular customer, who came back today and asked what is the limit on cashing tickets ($500.00) and noted, at 6:00AM there was a pile of $50.00 in the register. Her sending me away was deplorable Customer Service. She could have gone to the safe. MICHELLE - chose to be lazy and rude. I hope I do not need to get gas, there, when she is on shift.

I stop here almost weekly on my pastry shop run. It's usually my fill up before I head home…read more There's usually this same young woman at the counter who is so friendly & sweet & kind. She's usually working wherever I'm here. She is very helpful with me when I'm picking up some Massachusetts lottery tickets. This is a clean location with a clean public restroom and plenty of easy parking in their private lot. It's a great location which is directly off of the highway. It's on a service road that runs parallel with the highway. But Just because it is extremely convenient they don't gouge you on the gas prices like most places do when they're right off of the hgwy. Kudos to them with keeping their prices in check. I have been stopping here and filling up for years now. Dozens of years. They deserve a proper review and reviews to come.

I stopped here for the first time recently and was pleasantly pleased with the selection of lunch…read more Ample Parking for a truck and trailer! Very friendly staff! Breakfast ... lunch.. drinks and beer! Oh and gas!!

Delicious food, beautifully displayed, professional waiters whom were pleasent & informative.read more

I travel for work. Cumberland Farms is a location I stop at often for clean restrooms and food…read more For the last week or so, all the cumby's in West Springfield are closed due to no TP. Also, there are 'out of order' signs all over. These are fairly new locations. What is going on?