They want the business but won't do the work. I'm without…read moremy Metoprolol blood pressure meds now because they never knew blood pressure meds came from Cardiologist not the Endocrinologist. So I've got 28 days off meds that are missing not only that but my meds for restless legs as well because again I told them I had switched my PCP from one an hour 1/2 away to one here in town and they couldn't be troubled to even try get the refill from the new PCP. You would think pharmacy technicians would know their meds and whom they are from. Let alone I've been constantly for the last 7 months having the most miserable time getting them to even answer the telephone. With memory issues from both Microvascular ischemic disease, and focal onset seizures that greatly reduce my ability to remember basic chores.

Actually Louis and Clark is a great pharmacy. Sometimes reviews are posted out of frustration…read morewithout thinking of the consequences'! I have been a customer of theirs for several years and they have always been kind and respectful. The delivery service is the best.!!! Delivery drivers are so nice. Thanks guys!!

I needed a vaccine, and Sylvania is the best! You barely feel the needle prick, and the next day,…read moremy arm is not even a bit sore.

Amazing staff, great locally owned pharmacy! Customer service was unbelievable and so friendly…read more Glad places like this still exist where people get it.

Professional staff, very helpful and timely prescription refills. Always about to answer my…read morequestions.

This pharmacy is the worse! Prescriptions take FOREVER to get filled, when you are sick sitting…read morewaiting for 1/2 hour is NOT any fun. This has happened to me twice. Time for a new pharmacy thats for sure!

10/10 recommend. Had the time of my LIFE here with my two friends on Tuesday morning at 10am. As a…read morethrill seeker, the stop and shop pharmacy staff did not disappoint. I went here Tuesday morning for my second dose of the Moderna vaccine. The lady at the front counter was very friendly and helped with our paperwork. She even let me get my shot first because my housemate got hers first last time (it's only fair). Usually I am a mess when it comes to needles, but the lady who gave me my shot was so nice and I felt very relaxed. The plastic chair and privacy barrier were on point. I am awarding bonus points for her band aid aim. When my roommate and I got our first shot, the guy completely missed the injection location. However, I think band aids are just a formality for shots, nothing wrong with a little drip. After getting our shots we were sent to the luxurious observation area. We saw something on the internet that says if you do large arm circles your arm would be less sore, so of course we had to do massive arm circles. We got some strange looks from customers but some of the pharmacy staff gladly joined in. A bit later the nice vaccine lady asked how we were doing and I said, "Good do you have any of the vaccine stickers?" and unfortunately she said no but I said, "any sticker will do". They then proceeded to pull out a HUGE basket of stickers and I got to take TWO!!!! Incase you are wondering I took the sparkly cactus and the scary looking dog. The nice tall man in the back who did arm circles with us did ask if we were partaking in the events of 420 however we genuinely were not, we are just high on life. I am from the Boston area, however we might just have to come back for a visit.

This is an excellent and very welcome resource in West Springfield. The pharmacist is responsive to…read morequestions and is knowledgeable about a variety of medications. It is a relief to do business where I do not feel rushed or as if I am inconveniencing the pharmacist. I highly recommend this business and look forward to see what other services they add to their site.

Absolutely love this pharmacy. Whenever I call a person answers right away, instead of an automated…read moresystem with 20 different choices when I really just want to speak to a person. Pharmacist Michael and his entire staff are just great. Thank you for all that you do!

Great neighborhood pharmacy. Always very friendly and helpful. Make it your neighborhood pharmacy.read more

I love this little Pharmacy. The people are wonderful there. It's a feeling of the 60s very…read morepersonable not like Walgreens or CVS. I hope I get to go there for a long time.

I never write reviews but I will here because Serios is the best! Every time I go in it makes me…read moreincredibly happy and relieved to be able to go there instead of one of the chains. They're thoughtful, kind, on the ball, and the prices are very good.

They told my wife that she could not get her medication any more which is basically a death…read moresentence when they could have made a simple phone call and cleared up the problem.

Adam, Jim, John and all the others at this Pharmacy location are outstanding. I've been going here…read morefor 20 years, you can't beat them, they are the best, Fred Wells