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    Pride Sash

    3.8 (72 reviews)
    Open 9:00 am - 4:30 pm

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    What I had ordered -- The top is the econ sash with purple and gold and the bottom is bio/psych in purple and metallic gold.
    Vanessa H.

    I don't normally give poor reviews on Yelp, but I wanted to address this business and the poor communication & lack of consistency. I had ordered two sashes (one bio/psych and one economics) to be done for graduation and had accidentally ordered the wrong shade of gold. I take full accountability for my mistake of choosing "metallic gold" instead of "gold." However, I was designing my sash for so long, that the colors started to look the same and even appear very similar online. Again though, it was my fault for not reading the text fully. This being said, I was very unsatisfied with what had come in the mail. I intended to get regular gold, and the metallic gold looked so tacky. The purple was also different than what was shown online (will add onto this later). I called the customer service line, and they had told me that I should have realized it and that I could have ordered a sample of the color. I do think I should have realized it, but I think that they also could have been more clear on the website. They asked me to pay half of the original cost ($85) to replace it, which I was okay with since graduation is a huge event. I told the lady that I wanted to replace the metallic gold with regular gold for my biology & psychology sash and she said she would get it mailed ASAP. She sent me an invoice and stated that she wasn't sending a proof because she knew I would approve it. I didn't hear after a little bit, so I followed up to make sure that it was the bio/psych sash that was getting fixed and she said yes then sent shipment. When I got my "redo" I ended up getting 2 economics sashes in the mail. I was really disappointed because I had planned for my photoshoot to be around the arrival of my new replacement sash. What topped it off was that the purple was a COMPLETELY different shade than what I had originally got. It looked a lot more like the picture proof online, but made me realize that they probably messed up the original sashes they gave me that were also supposed to be "purple." I had to call back again to get the right redo sash in the mail because I had now at this point paid $212.50 to get a bunch of different purple looking sashes and no redo. I was on hold, but hung up on by the company due to "busy hours." When I called back, I had to reconfirm and reemphasize what I had wanted. Luckily, this order shipped promptly, but this entire process took from beginning of March until now. I am really disappointed with this company as they're a huge provider of many schools in California for graduation sashes. I hope that they improve not only communication with customer but also internal communication (for example making sure they're using the correct purple shade) and also the design portal.

    Proud Whittier High School 2022 Cardinal Computer Academy Seniors. This company goes above and beyond!
    Cynthia B.

    Whittier High School has been purchasing sashes from this company for 5 Years, they are always reliable and the sashes are made so beautiful! Easy 5 stars!

    What I ordered on the left and what I received on the right. Yellow and metallic gold are not the same Pride Sash.
    Marley S.

    Be careful ordering from this company! They completely messed up on the sash that I designed and when I communicated that to them they were extremely condescending about my design choices. They insinuated that my choice of design is why the sash came out wrong. I am graduating (first in my family to receive a Bachelors degree) in a few weeks and decided to save some money and not order a custom sash from my university. However, the term you get what you pay for is absolutely true with this company. The sash was far to long like well below my knees and I am 5'6", the trim color was not what I had specified (I wanted yellow and got metallic gold) all because I wanted a different thread color for the lettering on the sash. Additionally, I added the serape tips and they did not look anything like what was pictured on the website (there was no disclaimer saying this was and example and actual product may vary). I immediately contacted someone as soon as I received the order and was connected with Marnie who admitted that they made a mistake. She said they would remake my sash, but having seen it in person I decided I wanted to make a couple design changes. She said go ahead, but told me to place a new order and re-enter my credit card information??? She assured me I wouldn't be charged right away which is total BS because I had been charged right away for the first sash. Needless to say I ended up ordering a sash from my school and have filed a complaint with the BBB for a refund (which I had request from the company first). Since they acknowledged their error I haven't received any form of communication from anyone regarding a refund. They are just ghosting me. If your graduation is important to you don't waste your time on this company. Saving $10 even $20 just isn't worth it if you want a quality product.

    BEAUTIFUL! see my review for details!
    Rikki T.

    LOVE MY SASH IT IS BEAUTIFUL! It's everything I envisioned and wanted! My school uses a particular sash company and I didnt want to go with them because there was little room for customization (more specifically ugly fonts). I customized and ordered mines using pride sash's website generator. It was fast and easy! At first I was concerned that the font size on my sash would be too small (11 pt) to be seen. So I contacted the company about my concern and they replied back within the same day. They assured me that it would be fine and they were right! Excellent customer service (thank you Valerie)! I would definitely recommend ordering your sash wayyyy ahead of time as they do receive many orders during graduation season (like 6 weeks ahead). I ordered mine on the first week of April and was able to receive my sash 2 weeks before my graduation (June 16).

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    6 years ago

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    10 years ago

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    7 years ago

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    12 years ago

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    Stephanie A.

    We are very grateful you for your feedback Mariam! Congratulations!!

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    11 years ago

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    10 years ago

    I ordered graduation sashes for my sports team and they came out great! Will be ordering from them again.

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    10 years ago

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    10 years ago

    These are amazing beautiful great quality sashes that I ordered for my high senior class students! I really like them. Thank you!

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    10 years ago

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    9 years ago

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    10 years ago

    The graduation sashes have come on time and the colors have looked great on our students. Very reliable customer service.

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    Page 2 of 2

    Ask the Community - Pride Sash

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    Review Highlights - Pride Sash

    Unfortunately, they were not able to make the stole in time with the customization included.

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