Excellent and very knowledgeable service! Highly recommend. Had spun out props re- hubbed right on…read morethe spot in a matter of minutes

We were on vacation in the Keys and had to get our prop fixed. These people were great!read more

These guys are amazing. I was having mechanical issues... I had taken my car somewhere else. After…read morea week of them not getting to it. I called all keys. They were understanding, a Appoinment was made promptly.. Bob and Marley showed up, a fast diagnoses.. What I was pretty sure it was. (My alternator) He fixed it fast and only charged for the time it took him to do it. The usual hourly estimate for this job is three hours. But he said he could probably could get it done in two. And he did.. And only charged me for that. They were honest, upfront and professional. If I would have went to them in the first place, I would have saved myself so much hassle. They came to my house, and even gave me a ride to the library and dropped me off at the pool since they had to leave and go get a part for my car anyhow. So I relaxed pool side, and by the time I got home. My car was fixed.... A++++ for these guys. I would recommend them to anyone.

We live in Marathon and the serpentine belt on our vehicle snapped. Tried to call several mobile…read moremechanics as the car was not drivable however no one was able to get it completed same day. Keys Pro Mechanics were in Key West and made it back to Marathon at 7pm, fixed our vehicle and then drove it back to us so we didn't have to take a share ride to pick it up. Their pricing was incredibly reasonable and their service was perfect. So happy to know that there are honest mechanics here in Marathon!

I recently took my 2020 Belzona 32WA to Marathon Boat Yard for bottom paint, and I couldn't be more…read moreimpressed. My company, PrestoRestoration.com , specializes in painting and restoring building exteriors, so I'm very particular about workmanship and attention to detail -- and I made that clear to Rodney from the start. From beginning to end, Rodney and his team were professional, communicative, and meticulous. The quality of their work was outstanding, and honestly, I'm not sure I could have done it better myself. Rodney even recommended a product and color-matched a grey that perfectly complements my hull. The end result exceeded my expectations -- the boat looks even better than before. Their pricing was fair, and I really appreciated the detailed breakdown of materials and supplies used. I highly recommend Marathon Boat Yard to anyone needing quality boat work done. Thank you, Rodney, and the entire Marathon Boat Yard team, for a job exceptionally well done. My boat looks fantastic!

We came in recommended by our rigger to have a forestay replaced, but found he had made no…read morereservations. We were surprised at how accommodating they were to our needs and the staff were very friendly. They found a great place for us to dock and were very helpful with their local knowledge. The marine basin is clean and well protected, a little unnerving to pull into with a 26 foot beam catamaran, but it is easier than it looks. We even saw a baby manatee that stayed around for hours. West Marine is right next door and Publix is 1.5 miles down the road, with several good restaurants nearby. The pricing is quite reasonable. We highly recommend them and would come again if boat repairs are needed.

All keys Yamaha went way above and beyond when we lost our trim motor on a trip down the east coast…read moreto Marathon. They had the hard to find part and made arrangements to have us hauled out, replaced the trim motor and had us back in the water in just a few hours. A few months later we had another trim motor failure. This seems to be a common problem on 2022 Yamaha motors. I could not find the part on line or at any local yamaha parts store or my dealer. After a call to All Keys Yamaha they had the part and shipped it directly to me. Now i I can get back out on the water.

They stock some parts so that's nice but I took my old Yamaha outboard in and they turned their…read morenose up. (Gotta love that ancient Dealer Service model). Counter guy quoted $200/hr labor rate to work on a 2-Stroke. Wow, he must be good ! Prolly fix it in 9 seconds at that rate. Anyway... I'll pass on these "Marine Professionals" for now . Good luck Everybody!

The customer service here is so horrible don't expect anyone here to help you if you need the…read moreslightest bit of assistance.Every employee is so rude and lazy here.This marina is so nasty they leave trash all over the ground, the ramp isn't even and the bathroom is covered in pee and smells horrible; it's been this way for multiple occasions . Also When did it become acceptable for employees to talk bad to your face and slam doors, all over having to assist someone. The marina down the road is wonderful for anyone looking for a marina i'd take your business there.

The marina rental boats are in poor condition. No swim ladders, another customer there complaining…read moreabout the same thing in a different boat, torn seats, worn fiberglass, old and underpowered engine, and finally a steering fluid leak which lead to a tow and missing half a day of the rental we paid for. Promised a concession, but nothing after 48 hours.

Sailing south in the Gulf heading to the Bahamas, we lost use of an engine in the middle of the…read morenight...then the other engine. At 4 am, it's a little scary, however with the proper Captain and crew with TowBoatUS and some crafty people to help you along, you're sure to get out of any marine bind.. We happened to suck up all the sea grass in the entire Gulf in one engine and then ate a crab trap or 2 in the other. Who can see any of that in the pitch black dark? No wonder no one else was out... Local knowledge, I guess... Once towed 15 miles further south to Marathon, FL and got moored up at the City Marina off Boot Key, we happened to find Brian on his own boat, an independent all around marine Jack of all trades. He agreed to come to our boat later that afternoon to take a look at what we got and see if he could help us. While we ran our errands and moseyed around the basin and checked out all the boats and had a couple cocktails, Brian showed up late in the afternoon as promised and proceeded to dive the boat. Sure enough, he found all the sea grass from the Gulf in one engine and shredded up rope from a crab trap or 2 in the other. He cleared everything out and within an hour or so, everything was good to go again! He was very professional and shook everyone's hand and we paid him and he was on his way. Super easy and nice and did what he said he would/could! I recall service like this available in the BVI - some folks just collected mooring payments, some delivered ice, drinks and ice cream around to the boats anchored and moored...some did repairs. Brian's one of the best - never ran into anyone in the States like this who does this - very much appreciated him helping us get back on our way to the Bahamas!!!

Moved my Boston Whaler from Safe Harbor Islamorada to MarineMax Shelter Bay. Great service. They…read morereally care about the customers and will go the extra mile. Great location.

COMPLETE RIP OFF!! Took a 11ft whaler, with 2104 Mercury 25 hp overheating issue. First invoice…read more1241.40 paid. We picked up the whaler, took it out for 20 min and it started overheating. Called Shelter Bay, they said bring it back. 4 days later we are called to pick up the whaler, along with another invoice for 997.68. After several words of disagreement on the invoices we get the whaler only to find bolts are missing in the lower unit along with no washer on others. This place is completely incompetent. At 140.00 per hour labor rate wouldn't you think someone "inspecting" would notice missing bolts and no washers on the ones they did put in. DO NOT WASTE YOUR MONEY OR TIME WITH THIS COMPANY. IF YOUR CURIOUS OR BELIVE I'M JUST A DISGRUNTLE CUSTOMER MY INVOICES ARE POSTED, TAKE A LOOK, ALONG WITH MY "COMPLETED" SERVICE ACCORDING TO THEM! TERRIBLE COMPANY WITH NO MORALS OR VALUES, COMPLETE CROOKS IN MARATHON.

Very service oriented!! Hours are 24/7. We needed help on 7/4 and they were eager to leave but…read morewaited on us and diagnosed and fixed the problem so we were able to enjoy the rest of the vacation.

From the owner: A Better Marine Service, LLC, is a comprehensive marine repair shop catering to a wide range of…read moreboating needs. Their skilled technicians provide exceptional repair services and offer convenient on-site mobile services. From simple troubleshooting to extensive marine repairs, both outboard and inboard systems are expertly handled. Year-round support includes professional winterization services for boats, jet skis, campers, and RVs. For larger-scale projects, they provide professional crane services for boat removal. Additionally, they offer comprehensive fuel injection cleaning and testing to ensure optimal performance. We are serving all of the Florida keys!

I would give them 6*s if I could. I had some unusual…read moreproblems launching my boat, none of which were the marina's fault. Chris the manager went WAY out of his way to help. I haven't seen this kind of service fron any business in many years. The staff were great as well. You can't do better than this.

Rented a boat for 5 days. Good boat and price. Service was great. Chris Lew is a good guy, so happy…read morewe rented from him.