I lived there 10 years. Management was horrible. See Latilia C comments. My son called 911 when…read morehe heard someone in my outside building at 1 a.m. He named the tenant he heard, couldn't be proved it was him, and that tenant complained and Ann Anderson said it was harassment and banned my son from stepping foot on the property. Building has not been maintained in the past several years, yardwork not being done properly. I have never had issues with any apartment complex in my life until Ridgewood, and I'm 71 years old. Do not recommend it.

They will forget to send you your lease renewal & then once you send them an intent to vacate Ann…read moreAnderson will retaliate & charge you thousands of dollars. People know your TRR legally a landlord has to give you your lease 60days in advance so you can see your rent increase & decide if u want to stay..everything she does is illegal. From how she fills apts to forging prospects signatures on forms to get them approved. I worked there almost 3yrs so I know what shes really doing.

great place to live, very clean, very kind people. one of the best companies in the nrv always very…read morewilling to work with you and help you out. do I mention the maintance crew is one of the best I've seen very good.

Excited to move here! So much space for the price. Close proximity to campus and very responsive.read more

If you're a student looking for off-campus housing -- or a parent helping your student sign a…read morelease, avoid CMG Leasing at all costs. This company delays communications, ignores the law, and then turns around years later to file lawsuits against former student tenants who have already graduated and moved away. Here's what happened to us: We rented from CMG for two years. After moving out, they sent our deposit disposition 47 days later - past Virginia's 45-day legal deadline. When we brought this up, the property manager (Amanda) told us, "I've never lost a lawsuit." They initially said we owed over $5,000, then changed it to $1,100, then $1,400. After providing our forwarding addresses and asking for our deposit back, they stopped responding. Then, three years later, they filed a small claims lawsuit and sent notices to our old school email addresses, knowing we had graduated. It felt deliberately timed to be difficult to fight. We paid the amount just to make the lawsuit go away - not because they were right, but because they rely on legal pressure to force payment. This is part of a clear pattern targeting young renters who don't have the time or resources to fight back. Do not sign a lease with this company. Their practices are unethical, legally questionable, and designed to exploit students. Parents: don't let your student be next.

Hire predatory towing agency to tow visitors. They prowl constantly. $180 for 10 minutes of…read moreparking. Those who hire these types ARE these types. Reviewing Radford location. So- Don't even visit! Even visitors get screwed! Also trip hazards abound! Parking lot is a obstacle course of broken asphalt and too high utilities.

The absolute worse! This is a place with poor maintenance, very poor customer service and most…read moreimportantly, infestation of pest. While living here I shared my place with huge cocker roaches and other insects. Also the rooms have mold. Decent on rent but ....just Go some place else for your buck!

The whole "you get what you pay for" kinda situation where the floors take hours to scrub and they…read morestill arent clean, the heat does a great job for the people above us, and the air conditioning actually heats the building. These buildings are so ill maintained I watched my utilities just to 3x the amount turning ANY kind of temperature controlling devices, and the smells you get are sometimes unbearable. What really did it for me was not getting a late notice till the next month and being given a 5 day pay or vacate with only 2 days to catch it all up!

The living spaces are very out dated and the prices are too high for the quality of living. People…read moreleave there dog's crap and trash every where, with no regards to how it effects other people. The office hours of willow creek are not useful for anyone that works. The only reason I give 2 stars is because the people in the office are nice and try to help when they can.

My daughter ended up having someone take over her lease after graduating. Rental office was helpful…read moreand quickly responded to emails, calls. Previously rented from them as well with no issues.

Scam artists. Only sent me $73 back from a $400 security deposit...the house was old and damaged…read more The washing and drying units were always breaking. The shower pressure sucked. The drains always clogged up. Maintenance came around twice... Do not rent from this company.

This is the second time my property has been destroyed living here. Chased down for rent if even…read moreone month is late. Internet is not high speed (15mbps) There is no cameras, cops are in and out of here all the time, just not a friendly place period. I have been impatient on the day I move out of here. But the owners are empathetic and understanding for the most part.

My daughter fell through the floor! They didn't even bother to ask was she ok. They accused me of…read moredry rotted floor.... The owner told me it's my fault she fell thru the floor!

DO NOT MOVE LIVE HERE. From constantly changing management, to horrible apartment conditions, to…read morejust straight up scammy behavior, this apartment complex is truly something else. Me and my husband have lived here for 8 months and already are under new management after the last manager had just started a month before move in. We moved in to an apartment where the carpets were utterly disgusting with huge stains, torn up carpet, cobwebs all over the place, dirt and dust ev​erywhere, and the whole place reeked of cigarette smoke. And this is after they had delayed our move in because they were "still getting the place set up for us". We didn't have it as bad as our neighbor though who had DEAD RATS in their apartment when they moved in. We were also given the wrong key to our apartment and couldn't lock our doors for a solid month, we didn't have a mailbox key for 3 months until WE WENT TO THE POST OFFICE TO HAVE ONE MADE after the apartment complex kept telling us they would be giving us one and are demanding we give them the keys we paid for when we move out? Our washing machine has been running off an extension cord for 7 months now because they refuse to fix its outlet. Just a couple weeks into us living here they decided that over Labor Day Weekend, they would be issuing parking passes and if you didn't have one than they'd be towing your car. Well we were out of state visiting family and did not get an email, phone call, or text about this, the only way we would have known was if we checked their website, so when we came back the following Tuesday, I woke up to go to work only to see that neither my car nor my husband's was there. They had towed our cars that were on the lease without any warning before hand other than if we had checked their website, which, us being new to the area and state, did not know about. But, once again, others had it worse. We had talked to neighbors who had gone out of town or state as well over the weekend and even sent emails and phone calls to the complex explaining they were out of town and asked not to tow their cars, but they towed them anyways. Nearly a quarter or more of the complex had their cars towed upon coming home from the holiday weekend and had to pay $200-$300+ just to get them back! Maintenance also comes at the oddest hours without notice. I was taking a nap after work one day when home alone when a maintenance guy showed up after 6pm with no knock, no phone call, no yelling saying "hey its maintenance!" So when i woke up to my cat freaking out and seeing that suddenly lights were on in the house when my husband wasnt home, yeah I was a bit freaked out. The stairs to just about every building around beyond rotted as well, hell I saw one complex when driving home who's stairs had completely broken! Luckily it was the first staircase but imagine if that happened on the third floor! Also if they make you any promises or deals, be sure to get it in writing as well as they are known to frequently and consistently go back on their word.​​ Overall this has been such a terrible experience living here and will never, EVER, recommend this place to anyone.