I absolutely love living here. So why the four stars? 1…read more The floors are wood so therefore I hear EVERYTHING the neighbors do above me. I got unlucky and have a guy who I swear drags iron bricks with him every time he walks. He has made my ceiling fan shake. 2. Rent is expensive 3. Location is on a farm on a nice windy day the smell of manure can get in positives 1. Positive feedback from staff when needing help 2. Get togethers in the lounge 3. beautiful surroundings to walk around.

Still currently a resident of Smith's Landing, but I can say overall I've had a great experience…read morehere. I really only have two complaints: * Parking is horrendous. If you come home any time after 6pm, good luck finding a spot anywhere near your building. Even during the day it can be hard to find a spot close by. The turns are also really sharp and there's a lot of blind spots- I've nearly been hit and/or nearly hit someone else several times because of this. * Noise. And I'm not talking about parties or anything like that, although my upstairs neighbors do like to throw loud parties every now and then. I'm talking random landscaping/maintenance noise. Here recently I guess they've been cleaning up downed limbs and mulching, which I'm all for, but can we start it later than 9am? Some people work night shifts and aren't thrilled being woken up by very loud machinery between 8:30-9am. Otherwise I've had a positive experience living here. Rent is a bit higher than other places in the area, but it's worth it IMO. The apartments are really nice, having a washer and dryer is a HUGE plus, and you (generally) don't have to deal with loud parties like other complexes. Staff is friendly and maintenance is quick to respond.

I've been here for a couple of years now and I'm very impressed. Windsor Hills offers nice…read moreapartments at a decent price for the area. Their handymen are constantly available and extremely helpful! One of the gentlemen that work for the complex makes himself available to help any time he sees one of my older neighbors struggling with her groceries, helping her get them to the top floor. There's even a story about how the handymen helped one of the residents when the resident had an accident: They drove her out to the wrecked car (at the junker by this point) so that she could get her belongings out of it! What place do you know of that treats their residents like that? It's like you're a part of the family! Every problem we've had (and to be fair we've had a few) has been addressed quickly and once. We haven't had to call back for the same problem twice. I highly recommend living at the Windsor Hills Apartments. We'll be moving out of state some time early next year, so there will be at least one opening but probably not many!

Do not be fooled by their demo apartment room they show during their tours. My apartment had no…read moreceiling lights and only one fan. There apartments are poorly maintained and the office admin treat you like second class citizens. I lived here a few years and paid my rent a week before it was due by check and they would lose my checks even though the payment was taken from my account and would have to fight the office to remove the late fees every other month. I also experienced faucet leaks, severe flooding from leaks levels above, cold drafts in the winter due to poor seals, and maintenance workers who like to set up cameras in your bathrooms, here's a news link: https://richmond.com/news/state-regional/blacksburg-maintenance-man-faces-19-new-charges-of-filming-a-nude-person-without-their-consent/article_26b45ccf-3659-5e0a-aeee-5b78c8f52a62.html Do yourself a favor and find a better apartment to rent out, there are plenty of other places that are better maintained.i really cannot recommend against living here enough.

A year ago I would have given 4 stars, but since they have raised their prices so much, I cannot…read morejustify that any longer. The apartments themselves are ok, but for what they are, they should not be almost $1000 a month for a single bedroom den!!! The price of laundry went up from $1.25 per wash to $2.00. That means that each load of laundry will now cost $4.00 to wash and dry. That is just ridiculous. For these prices, you could find a much nicer place with many more amenities. They want to compete with other housing complexes in the area such as The Village and The Edge. Simply raising their price is not the way to do it unless they want to completely renovate every single apartment and bring them into the modern age.

We applied after several staff members told my daughter that she should sign the lease and it's…read moreeasy to get a one month extension at the end! After weeks of slow correspondence we found out that's not an option! Get everything in writing before you pay the application fee! We will write again if they don't refund that after misleading us for weeks.

I've been renting at Park37 since the apartment complex opened in 2020. There are many great…read moreamenities--e.g., bus stop right in front, outdoor fire pit, Wi-Fi everywhere, electric vehicle chargers in the parking lot--and the management team is very helpful and supportive of residents. I've had a good experience living here, and I'd recommend that anyone looking for an apartment in Blacksburg check out Park37. If you've read this far, here are a few more details worth mentioning: Park37 has two (2) conference rooms and a workshop room. As a grad student, I've used the conference rooms lots of times for research meetings and also to host game nights with friends. The workshop room has a bike repair rack that I've used on several occasions to put air in my tires or when I needed a large workbench where I can spread out books and tools for lab projects. I didn't expect an apartment complex to have these commons areas, but they've definitely been very useful for me.

Lived on Janie Lane for 2 years. Straight BALLER, son…read more You can walk to the Food Lion, you can walk to the BT. Parking was decent, not terrible. The big field near the circle was good for some football games. Also great running trail nearby. Two of the bedrooms are a little smaller, but you learn to deal with it.

PHEASANT RUN TOWNHOMES and community are a great place for Tech Students to live. I knew the…read moredeveloper and his wife Bob & Jane Young and their daughter is a Tech graduate. All three saw the need and wanted two floor living for students, with bedrooms upstairs and main living downstairs. The community has been and continues to be among the most popular VT student living communities. As an owner, I want all tenants to enjoy their time at Tech and living in Pheasant Run and work very hard to make the townhome as a home away from home. I treat all students like family because they are part of my family and I lived in the same townhomes when I lived in Blacksburg. As a property owner, it is with great pride that I continue to maintain and upgrade the residences as the management does with the common areas. Pheasant Run is a community you will enjoy living in and remember with many great memories after you graduate from Tech. WE KNOW YOU WILL ENJOY PHEASANT RUN and GO HOKIES !

The property is a condo complex where each unit may have a separate owner. I am an owner who has…read morelived at Cascades Pointe for the last seven years. My experience has been a good one. The units have attractive, up to date appliances, nice cabinetry and bathrooms and open floor plans. There is a washer and dryer in each unit. The grounds are quiet, well landscaped and there is lots of parking. We are right next to a bus stop. Other residents I have spoken with, renters and owners, say they are very pleased for the most part with their apartments and the neighborhood. Folks feel they have gotten good value for their money. Exterior areas are being upgraded by the HOA.

My daughter lived here for a year. While it was one of the most expensive places, I do not think…read moreshe got bang for her buck! Management is trying to make it better, upgrades this past year to internet did help, but there were numerous times she was out. Lots of contractors in and out and they treat everyone as if they are living in dorms but with apartment lease and price. Not completely on the Union as everyone in Blacksburg is doing it but the pricing and individual leases for one room in the apartments is ridiculous. The amount of emails we all received about rent being due was also a bit much. Made us question numerous times if we missed the payment but we had autopay so ‍ The apartments were very nice and she did love some of the interactive spaces. Additionally the dog spa was a very nice bonus! There were quite a few times it was out of soap though and adding a blower to dry the pet would be a nice add.

Based on my experience, communication from Union Blacksburg leasing regarding Sublease was unclear…read moreand confusing. After an in‑person visit to ask about a lease takeover, no written deadline or follow‑up guidance was provided. Later, the request was denied due to a deadline that had not been shared in writing. This resulted in unexpected financial responsibility. Overall, the process felt poorly communicated and difficult to navigate.

It was very hard to get in contact with the staff and I still don't have the li k to pay the…read moreelectric bill.

I would give no stars if I could…read more I strongly recommend that prospective renters carefully consider other housing options before renting from this company. After my son's three-year tenancy, the company withheld his security deposit and charged him an additional $205, for a total of $405. The other three renters in the unit received similar charges and also had their deposits withheld. Altogether, the company charged the four residents approximately $1,620 for items that appeared to include light bulbs, cleaning, and what is generally considered normal wear and tear. If you do not have a roommate, the company assigns you to a room without necessarily considering your preferences. After my son complained about his living conditions and was charged for allegedly leaving the apartment messy, he was eventually offered a different apartment with a private bedroom and bathroom. My son regularly cleaned his room and bathroom, and I also traveled there several times to help clean. He was nevertheless charged a $200 transfer fee for moving to the new apartment. During one winter month, an exterior pipe burst, leaving the apartment surrounded by dust, noise, debris, and industrial fans for nearly four weeks. My son could not properly study or use the bathroom included with his rental. He was instructed to use the one bathroom shared with the other three residents, although he was still charged for the full use of his apartment. Because the conditions were not suitable for him to live or study, I moved him to a hotel and insisted that the company address the situation immediately. The dust and debris also created concerns about potential damage to electronic equipment. When we requested reimbursement for the hotel so that we could cover those unexpected expenses, the request was denied. Communication with the company was also extremely difficult. They were rarely available by phone, and email responses often took several days. We had to insist that someone call us to discuss the situation and inform them that, if they did not respond, we would have our attorney address the matter. Only after that did we receive a response. At the end of the lease, I personally cleaned my son's bedroom, bathroom, and the kitchen. The other residents had not yet returned, so I cannot speak to the condition of the apartment after we left in July, when my son graduated. However, after contacting them, I learned that they received the same type of letter regarding charges. They agreed that they should have left the apartment as it was because, in their view, the company charged them for work that would ordinarily be expected after a three-year tenancy, such as repainting and routine maintenance. Based on our experience with the living conditions, maintenance issues, additional fees, security-deposit charges, and lack of timely communication, I would not recommend renting from this company.

I have been in my apartment for six months so far and my expectations have been more than exceeded…read more I am very satisfied with my apartment, the bedrooms are huge and the closet space is awesome. It's a quite community with nice laundry facilities, it's in walking distance of restaurants and Kroger and the BT bus stop will take you anywhere else that you need to go. The staff are absolutely amazing. If you ever feel that your expectations are not being met, speak up because they will go above and beyond to accommodate their residents. I had a clogged drain and within 30 minutes of me contacting the office someone came over and fixed it. Another occasion was over a weekend when the staff were not in the office, I had an issue with my lock. I called and the answering service contacted the maintenance person on call, and within 10 minutes someone called me to help me with the lock. I am very pleased at how quickly and seriously they take their residents' requests. In my experience living at the Mill, if you find something with the apartment that doesn't meet your expectations, let them know. I am so impressed at how much they care about their residents and making sure that they are safe and comfortable.

Do not sign a lease here…read more I signed a last-minute lease at The Mill last year, and while the rent looked reasonable at first, the hidden costs and constant issues made it one of the worst rental experiences I've ever had. The electric bill was regularly over $200/month for me and my roommate because of the wall A/C and heating. The apartment had cockroaches, lingering carpet odors, and maintenance problems that were left unresolved for months, such as holes in the bathroom wall. We also dealt with a major flood that ruined the carpet. Management's initial "solution" was to leave a fan running for a week before finally sending in someone to clean it, but it never actually felt clean afterward. On top of that, one of the two laundry facilities was broken for our entire lease, meaning every resident had to share just 8 washers and dryers. To make matters worse, when we moved out, they tried to raise the rent for another year and made getting our security deposit back a nightmare. Despite spending an entire day deep-cleaning, they withheld $590 of our $950 deposit with charges like $10 for not wiping off the A/C filter, $90 for a "slightly dirty bathroom," and $185 for not having the carpets professionally cleaned. I've lived in five different apartments, and this was by far the most difficult and frustrating experience I've had. Save yourself the stress and look elsewhere.