I just ordered a fruit basket for a dear friend recovering from surgery…read more Sandy was amazing, so kind...and took my order. Wow... what great caring customer service Thanks Larry Eubanks

When i ordered via the Internet, it accepted the hospital zip code in Atlanta and gave me flower…read morearrangements to choose from. Almost 24 hours later, I received an email saying they didn't deliver to that zip code and to call them. When I called, she said she had been trying to call my number all day. The number was an old home number I haven't had for over 15 years, but the email came through fine - she should have emailed sooner! I'm not sure why the number I left with the order online wasn't contacted. They canceled my order and never ran my card, but it was so late in the day when I received the email and spoke with them, I couldn't arrange for flowers to be delivered until the next day, and my friend's mother was gravely ill... The lady I spoke with never really apologized, and she acted like it was my fault I expected flowers from this far away to be delivered an hour away. I told her I was trying to shop locally, and usually, florists would subcontract out closer to the delivery address. She said she had never heard of such a thing. I recommended she correct the option on the Internet because this was extremely disappointing. She said, "Alright - bye."

I live 2500 miles from the recipient, so I ALWAYS call the shop to find out what's fresh, their…read moreflower mart schedule, and if they can deliver on my schedule. I gave Heather a vague outline of what I wanted colour-wise, the occasion to be feted, and an all-in (incl delivery) budget. The photo the recipient sent (with profuse thanks) was goob smackingly gorgeous. Big, fresh, nicely designed. I'll use Mountain Oak again. They nailed it and even delivered ON TIME on a busy Friday afternoon.

When I knew my son and I wouldn't be able to make it down for my auntie's 90th birthday, I…read moreabsolutely needed to send her some flowers. I was about to go with one of those large commercial florists until my cousin suggested Mountain Oak Florist &Gifts, which is her preferred florist for her mom. She sent me their website info, and I went ahead and had a look-see. As a small business their selection wasn't as vast as anything a Buzzfeed article suggests, but that's what attracted me to what they offer. Their arrangements are categorized into almost 30 themes, and my son and I enjoyed going through more than just the birthday and anniversary ones because the images were so pretty. The vases and baskets in which the flowers were arranged seemed thoughtfully selected for each colorful bouquet. We decided on Floral Freshness for my auntie. And here's one of the main reasons why I'm posting this: My online order requested for my auntie's flowers to be send on 2/26, but about an hour ago, my cousin said that my auntie's bouquet had been delivered early. Awesome!* I don't send a lot of flowers, but talking to my auntie reminded me of how good it feels to do it. I'm really glad that I went with Mountain Oak instead of a larger retailer. I look forward to using them again. *No offense to the other yelper whose flowers missed a funeral, 'cause that sucks.

I've used them for Valentine's Day for the last couple of years. Great flowers, great…read morearrangements, AND the wife lives'em.

why didn't I read reviews first. I placed a $136 order for large mix flowers with 3 latex/1 Mylar…read moreballoon. Was instantly charged. received a message they needed to change my order to a different bouquet. They were all roses, which my mother does not care for, so I cancelled. a couple hours later, I received a call from a man who said they had a mix they could do but not the balloons. I agreed. New charges were $86.33. I was only reimbursed $2. The flowers came from out of state via UPS and look like a small bouquet from Walmart. i did get customer service to reimburse the difference but ultimately paid $86 for a $10 bouquet. Do not recommend.

It was with a heavy heart that I could not attend the Celebration of Life for a loved one in…read moreAtlanta. I spoke with Christian and explained my grief and from the first moment he was professional and empathetic with me. He listened to my needs and assured me that he would take care of things. I felt very comfortable with him as he put my mind at ease. The spray was for a Soulmate and he did a magnificent job. I will definitely do business here again all the way from NJ. Christian I wish you success always!

From the owner: Here at Atlanta's Flower Doctor we Specialize in Sympathy Floral Arrangements and many other…read moreMemorials Expressions to leave a Lasting Impression as we aim to Heal the Moment through your Selections. We realize its very important that we are entrusted to serve you, your loved one, your family and friends by representation of our Floral Arrangements and take pride in attempting to Exceed Your Expectations.