The produce here is especially fresh and the variety of baked goods and deli items as well as the…read morequality of the meats and cheeses that are pre-cut this supermarket apart from the other ones in town. Friendly service in all departments and a very clean well organized store. You could shop at one other store in town for certain items to maybe save some money but if you want the best quality you go here.

I'm adding this review late because of a second recent incident. About a year ago my wife went…read moreinto the store to shop while I stayed out with the dog. When my wife came out she was in tears and extremely upset. My wife is about 5' tall and Vietnamese. She speaks English well and is friendly to everyone. It took some coaxing but I discovered she went to the 14 items lane and apparently actually had 16 items . The woman who had been extremely friendly to the previous shopper became extremely rude and even hostile for the crime of 2 extremely small items over the max that my wife missed because of how they had stacked in the cart. When my wife left said woman became extra nice to the shopper behind her. We have had many good experiences and many of the workers are friendly and show no signs of bias. We reported this incident to the store and no idea if there was action taken within. The second incident happened today and mirrors that of another Asian shopper who also left a comment. We will pay that review separately. It's experienced like these that will drive us from shopping at a store. If the store were to take a proactive approach to improving their inclusivity training and address biased employees we might consider returning.

This Shaw's is like every other Shaw's I've been to (only two other Shaw's but I digress):…read morewell-stocked, allowing us to find almost everything we need for cooking. It was on this day that we were securing ingredients for homemade pork dumplings and I was in charge of the dumplings. I apologize to my best friend Vee for my snappy commands towards her because I was feeling extra sensitive that week. But nonetheless we were able to find chicken stock which we had used to make the soup portion of our soup dumplings (and yes, they were delicious!) There was a very sweet butcher who helped us select our meat while we were prepping for the meals that we were cooking for the week. He really went the extra mile to answer our questions and even cut our meat for us (and gave us a little extra meat in the process, because of course he would). I guess I was so moved by this man that I felt inclined to write a review just to be able to mention him.

Got rid of all 4 self-checkout registers & replaced with Express Lanes though they only ever have 1…read moreopen at a time. Cashiers are wicked slow so plan on being stuck there a while.

Yummy prepared food! Very kind staff!…read moreUnique gift items! Wonderful selection of wellness products.

I loved this place and wish we had something back home like this. They had a huge natural…read moresupplement section. The prices were less than back home but I didn't have room in my suitcase.

I don't understand the low ratings for this BJ's. I found the level of service as well as…read moreinventory to be similar to many other BJ's I have been to. I use the self checkout registers, so I had no issue with slow cashiers not long lines. I got some nice mixed nuts and they were valued at a good price and they had plenty of them.

I come to BJ's once a month to stock up on dry goods, seasonal items, pet items and nonperishable…read morefoods. Invariably, the staff is friendly, eager to please and the counter lines are quite short as the new Express Pay allows you to basically check out while you shop and put items in your cart, using your phone as a scanner. The user interface of their Express Pay has been tremendously improved. It used to be that if you left the app open and after checking an item, you went by an item with a UPC code, it would scan that too. Now you have to purposely tell the smartphone you're going to scan again. At the exit point, the scan person scans your phone and the system comes up with how many items to check, so it's a lot faster than before. They have an abundant supply of everything. Their prepared food selections are great. Once in a while, I come up here to get hors d'oeuvres and party food. Quite reasonably priced. The only recommendation is to train the staff more efficiently on computer systems. Oftentimes, the manager has to be called and that ties up everyone. Still, a great place to shop.

Just to inform you, I am quite a challenging individual; I expect everything to be punctual and…read moreorganized. Firstly, I have a strong aversion to Amazon and prefer shopping at local stores. However, today I decided to try something different by ordering online from Walmart, in West Lebanon NH. It indicated that my order would be delivered today, the same day I placed it, but I did not pay much attention to that detail. I assumed I would receive it sometime during the week. While I was relaxing in bed, I heard a car pull into my driveway. Since I was alone and not expecting anyone, I got up and went to the front door. I saw a white SUV, and the driver asked, 'Walmart?' I replied affirmatively, and he then indicated, 'It's over there.' As a linguist, I am familiar with various accents, and I could tell he was Hispanic. I even called out, 'Muchas gracias.' How fortunate are we? My goodness, this poor man is working on a Saturday night to deliver items that are of little significance to us. I hope this serves as a reminder, as it has for me, that we are incredibly fortunate to be relaxing in bed on a Saturday night while others toil to make our lives more convenient. Therefore, I extend my gratitude to Walmart and urge you to take care of your employees; without them, you would be nothing. And to those reading this: please show kindness to everyone, especially to those who work diligently to deliver the items we order.

Went through a large hassle on the website only for it to then tell me they don't even have it in…read morestore AND they won't deliver it to me. After a lot of fighting I finally got it and I'm so excited

This Shaw's located in the Upper Valley Plaza, next to JP Penny…read more This store is closing afer years of being God awful adn so over priced. This space used to be a Purity Supreme which was a awesome store. We all hope that a Market Basket will come here, as food prices in the northern VT/ NH is higher than the rest of New England.

Don't waste your time grocery shopping here. The store is deceivingly big, but it has nothing in…read moreit. The produce section is overly spaced out in order to hide the fact that it has very little in it. It is poorly laid out as well (not all types of rice are stocked together, cooking oil is stocked with dressings and not with baking supplies, etc.).

InfuseMe has some of the best olive oils and balsamic vinaigrettes I've ever had. Martharead more

I'm so excited to see gorgeous specialty foods coming to the Upper Valley. Infuse Me has an…read moreextensive assortment of olive oils and vinegars, all able to taste. They also have salts, some prepared foods, and Papardelle dried pastas, which I've only ever seen in Los Angeles before. And that selection includes gluten free gourmet pasta. Very cool. The women are lovely and helpful and I hope they do brilliantly! Bringing some flavor to the area.

Went back here having not been in for years. Saw a woman/employee coughing when we went in. This is…read morenear the produce. Went shopping. Got near the frozen food aisle and here comes unmasked coughing employee moving around the back of store. Then she's back to stocking shelves. How is she at work? Has anyone heard of COVID that works here? Needless to say, my hubby wanted to get the hell out of there quickly and now doesn't ever want to go back. It isn't the same store as it was many years ago. They need to look at how great coop stores are in Vt. and copy them. Oh and tell your employees to stay home when sick!

The Co-Op has wonderful flowers that are beautiful and high quality…read more The prices are high but that is what you get...great stuff. However, the staff are not helpful, not pleasant and are quite rude. If it were not for the flowers themselves I would go elsewhere like Vermont Cut Flowers. They have wonderful flowers with a great staff but I didn't have time to go over there. After having lived in the Upper Valley for about 20 years the attitude sadly reinforces Hanover's reputation. I have enjoyed their annual Dairy Day where they promote products to encourage you to shop at their store but again the overall attitude continues to discourage me from shopping there. The flowers themselves 5 stars. The service probably 1.5.

Went to this store late evening to get some drinks and snacks for our trip next day. I found some…read morecupcakes and scones remaining in the shelves, but there were no paper bags left. Luckily found some on the kitchen counter. I explored the store further. They had huge collection of drinks, wines, cereal, large variety of fruits and vegetables. They had hot bar and cafe too, but they were closed when I went. Most of store was very clean. Check out process was quick and easy but no self checkout available.

The Lebanon Co-Op is clean, neat, and well organized. Many products/merchandise are locally…read moresourced, fresh, and wholesome, particularly, the dairy, fruits, and vegetables. Prices are high. The staff are professional, friendly, and helpful, except the manager/supervisor of the Prepared Foods section, a woman with a nasty edge. Speaking of prepared foods, fortunately, the muffins are now baked in-house, and are no longer wrapped in cellophane; they look and taste much better than they did when they were baked, off-site, and wrapped in cellophane. The bagels that they bake in the store, from their once frozen state, are like hockey-pucks, and are awful. The locally, bakery baked bagels are better, but, for bagels, my best advice is to head to The Works in Hanover, or The Works, inside DHMC, main campus, in Lebanon. Fortunately, the Lebanon Co-Op carries fresh baguettes that come from King Arthur Flour; they seem to be quite good on the day that they are baked (it's helpful to not have to make a trip to Norwich, VT, for fresh, King Arthur baguettes). In the Prepared Food section, it seems that the Co-Op has gotten rid of their former, rubbery, very commercial grade chicken, in their chicken salad. We have not tasted the Co-Op's other chicken entrees, in the Prepared Food section; one can only hope that the Co-Op got rid of their former, rubbery, commercial grade chicken, in the other prepared, chicken entrees. Some of the other prepared food entrees are very expensive, and of Walmart quality. I don't get it, I'd think that if the Co-Op was going to charge a very premium price for those prepared entrees, they'd, at least, deliver a high quality product, but, they don't. We pick and choose what we shop for at the Lebanon Co-Op. We'd like to support a local business, and OUR Co-Op, but the prices at the Lebanon Co-Op are very high, and the quality of the prepared foods, in general, sucks.