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    Prevail Physical Therapy

    4.8 (18 reviews)
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    Updated 2 weeks ago

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    Ask the Community - Prevail Physical Therapy

    Review Highlights - Prevail Physical Therapy

    I have worked with two therapists (Keegan and Tom) and they were both thorough and professional.

    Mentioned in 3 reviews

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    The Sports Medicine Clinic

    The Sports Medicine Clinic

    3.3(28 reviews)
    3.4 miLicton Springs

    Have seen two different Orthopedic doctors for the same issue at this location and I sincerely hope…read moretheir family members never receive the lazy and uncaring treatment I received. Doctor #1: Refused to send me to Physical Therapy- said wouldn't help at all, in fact make the situation worse. Instead recommended a $600 out of pocket treatment that did zero to help. Saw another doctor at another clinic that did end up sending me to PT. PT gave me back my mobility and decreased pain. Doctor # 2: Given outdated and unnecessary paperwork to complete (according to my insurance and the UW customer service)- haven't these people bothered to check in the last 4 years what papers are in patient care packets? Called in for a serious reaction after surgery- could be blood clots they said. Then said would set up appointment for procedure to check on possible clots (their words, "possible blood clots")....still waiting....sent email asking about appointment...still waiting on response. Guess I'll be going to the ER to get this checked on then? Why put the idea of blood clots in my mind and then drop the follow-up to get me seen for this life threatening condition? Customer representatives when you call into the clinic are rude, curt and useless. When I have been in the waiting room, have heard them taking about patients, mocking them and making fun. Shame on you making fun of sick people in pain.

    I broke my toe recently, and was referred to Dr. Bouche or associates. Dr. Bouche was booked out…read morefor quite a while, so I saw Dr. McInnes instead. Bad news, I needed surgery, but good news, Dr. McInnes and his nurse, Dee, are super nice, as is everybody else I have interacted with at the clinic (another nurse, Angie, and all the receptionists). Dr. McInnes and Dee have both taken the time to answer all my questions, and the doctor went out of his way to explain things to me after surgery *and* in my next appointment--just in case I had missed anything in my post-surgery stupor. He drew pictures, and even showed me some photos he took of my little bone fragments with his iPhone (not kidding). He's done a great job of explaining everything to me very clearly, making sure I understood, and making sure I was as comfortable as possible with everything. (For example, I have a pin in my toe that will be removed later, and he modified the dressing a little bit so the pin would be covered because I was nervous about having the end exposed. He also gave me a new prescription for pain meds the first time I saw him, because the Vicodin the ER gave me was giving me a lot of nausea.) On the down side, you have to pay for parking, but again on the plus side, when I left today, the parking lady gave me a jar of blackberry jam! What!!! That's not even possible. BUT IT IS, and I have the jam to prove it.

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    Northwest Family Chiropractic & Massage - Dr Picture.jpg

    Northwest Family Chiropractic & Massage

    4.3(22 reviews)
    1.2 mi

    I started coming here while I was pregnant and I am beyond happy that I found this practice. I've…read morebeen to MANY different chiropractic practices over the past 5/6 years and NW Family exceeded my expectations. From your initial consult appointment to adjustments, they really do care about your well-being. There is also "traction" treatments that they provide which help align your neck, back and spine. Before coming here i have never heard of or seen treatments like this, and they have helped so much in healing my body. I've seen both Dr. Delisle and Dr. Penaluna, they are both amazing and have different adjustment styles. NW also has an amazing massage therapy team. Days where i have my adjustment then massage I leave feeling better than ever! Highly recommend coming here if your pregnant or even if you're not! They're amazing

    I have been getting massages here and have been nothing by pleased by the entire experience. So far…read moreI have had Danielle and Rachelle as massage therapists and both have been knowledgeable, personable, friendly, and helpful. Everything you could ask for in a massage therapist. The inside of the clinic is welcoming and calm-inducing. I love the holistic approach the business takes towards health and healing. I look forward to trying their chiropractic side eventually. I would highly recommend NW Family to anyone looking for a massage therapist. They are open til 6pm which is convenient if you want to rush over after work to get an appointment in.

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    Northwest Family Chiropractic & Massage
    Northwest Family Chiropractic & Massage - NFWC Logo(3).jpg

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    Northwest Family Chiropractic & Massage

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    The Broadview Center

    The Broadview Center

    1.0(8 reviews)
    2.1 miBroadview

    In short Most skilled nursing facilities are severely…read moreunderstaffed. That's not unique to this place. Same with the aging building itself. But the problems here go well beyond that, and I'd feel guilty not warning people to avoid putting loved ones here. In long My lovely bride had a massive stroke 4 months ago, and needed a temporary boost to her rehab program. Going in-patient would allow her to get more intensive physical therapy to bolster her strength. Her insurance has a limited network of SNFs they will approve, and after having to take extra time for paperwork with them, we missed our first choice and ended up here. All the negative preconceptions you might have of SNFs came true as soon as we stepped in the door. When you're a long ways away from being ready for senior living, going to a facility where that's part of the program feels unsettling. You'll have neighbors somewhere in the building who are just biding their time, and some might be kind of out of it. That's deflating, even though it's not their fault at all. This can change how the staff treats all their patients. Nothing seems urgent, other than a genuine medical emergency. We've had in-patient care at 2 hospitals and a true physical rehab hospital this year, and the level of activity there is just worlds away. That makes it even tougher to see the apathy from the staff at a place like Broadview. They weren't all bad--we found a couple nice folks in nursing and a social worker who was great. But the first room we visited had overwhelming foul odors. You picked up unpleasant smells right at the front desk, but this room seemed completely unsanitary. Soiled garments left on the bed which was supposed to be for a new arrival. The mattress was long past its expiry date, and you could feel the bed frame poking through without even putting your weight on it. The first 2 people we asked about this said it was fine, there were no issues with the room. The next room was better, but it took 4 hours for the intake person to visit and review our requests. By this point, meds were overdue. It was 2 more hours before any arrived, and some were 10-12 hours overdue before they showed up. Stroke patients need lots of different meds, many of which can't be staggered that much. We asked for other basic accommodations and had to argue--literally--before they'd even consider them. Overnight, one nurse confronted my wife, her roommate, and other patients combatively. I wasn't there to hear her comments, but they sounded like the kinds of things someone who worked in a prison would say. Even the most compassionate nurses have bad days, but they don't berate and degrade people over nothing. Not if they want to keep working in health care, I'd imagine. But here it happens. Nobody likes having to choose where to put a loved one for any of the types of care this place provides, but if you do have to make such a decision, I'd try everything to go somewhere other than here.

    Terrible run down facility. Staff could care less.. food is inedible...33 degrees outside. NO heat…read morein any of the rooms including mine. I wouldnt house feral dogs in this disgraceful place....

    Prevail Physical Therapy - physicaltherapy - Updated May 2026

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