We just had a Lennox heat pump and Bradford and White hot water heater installed after getting bids…read morefrom three local installers. Devan from GCPH scoped out our situation and his proposal was the most detail oriented of the three. We decided to go with Garden City and are very glad we did. The job was a three day project. Both Mike and Shane were on time every day, kept us informed about the process, supplied us with space heaters for the first night without a furnace, and went the distance rounding up their plumber Aaron to get the hot water heater installed the first day. Mike made sure we understood the programmable thermostat before he left on Friday which was timely as the temps plummeted that night and into the weekend. We are very happy with Garden City and would recommend them to others who are investing in a heat pump. All staff were informative, friendly, and competent.

Friendly people, way overpriced plumbing service…read more This was work in a rental. A bathroom sink clogged with hair needed to be snaked. I ok'd $225 for the work, which seemed high to me, but I was in a bind. The work took 15 minutes. Then, the plumber told me the $95 dispatch fee would be added to that amount. I was stunned. For most companies, the dispatch fee becomes part of the service cost if you go ahead and choose to have the work done. $320 for 15 minutes onsite? The property was only about 15 minutes away from Garden City's headquarters! Oh, well, the plumber applied a coupon that dropped the bill by $25. So $295 for a 15-minute job snaking a sink. I've regularly used Garden City, but I won't use them again. UPDATE: Garden City replied to my Google review and invited me to talk. I sent an email to the company saying I'd be glad to receive their phone call, noting that they have my number on file. Probably I put it in the email, too. I can't recall because that was more than six months ago. No one has called. I think that lack of contact speaks to the sincerity of the reply posted to that review.

Jason and Team were the best! Very thorough and conscientious about the work. Best choice ever for…read moreHVAC.

I read the reviews, and I was hopeful. However, everything fell flat after speaking with Marissa…read more The sarcastic remarks and condescending tone were enough for me to end the call. Thanks, but no thanks.

Quick appt for Nest thermostat installation. Also replaced filter without being asked to. Contacted…read moreme post installation to get unit on line. Very pleased with the service.

I'd highly recommend them. Not only was Mark's bid for extending the gas line to a new range very…read morecompetitive, it also allowed for a maximum cap on the number of hours he'd bill for the job, while he'd bill less if they could get it done faster. Don, who did the job, was amazing to behold at hard work: Not only did he pour himself into getting the job (plus another side job I had) done much faster than budgeted for just the main job, he was a total perfectionist throughout. In the process, he discovered two slight leaks elsewhere in the old hard pipe gas lines, so he disassembled everything, swapped out the bad parts, and got it all together again still under time budget. And then it held high pressure perfectly. If you can get Don working on your gas pipes, you'll be in very good hands. And Mark was more than fair in billing with the extras. What more can you ask for? I'd call on them again in a heartbeat, and will be recommending them to anyone needing heating/cooling work done. They rock!

I can't say enough good things about the service provided by Air Quality Mechanical. They have…read moreserviced my furnace, installed venting to improve the temperature in my basement and serviced my air conditioner. All the guys (Josh, Brian, Andy and Ryan) are great, in particular Josh and Brian. They are extremely knowledgeable, helpful and considerate. I always learn a lot about my systems when they are here. Highly recommended.

I contacted Air Quality as they were the company that installed our furniture eight years ago. We…read moreare now looking to get central AC installed. I was told they only do estimates between 9 am and 11 am on Tuesdays and Wednesdays. Like most people, my wife and I worked during those times. I asked if they could come out on a Friday afternoon when I could be home. I was told they could only do 9 am on Friday, as a special request. I received quotes from 4 other HVAC companies in Missoula for our project, and none of them had issues meeting us at a time when we could be off of work. Air Quality did a great job with our previous project but apparently no longer wanted our business.

I called and they came out as soon as they could to look at the job. they gave me a time they could…read moredo the job and a cost and I set it all up. they came out on time did the great job and everything went very well. great crew to work with and I would use them again.

Service was prompt and very professional. We had a new water heater installed within 36 hours of…read morefirst contact. This was very impressive given that the other 2 plumbers I contacted prior to MPC were both booked out 2-3 weeks to even get an appointment to troubleshoot the issue. Obviously a family of 4 can't go for 2 weeks without a warm shower. Thank you, Montana Plumbing Co. Highly recommended!

I called to have my air conditioner checked and Marck arrived. He said he would have to check my…read morefurnace first. Wouldn't you know it I needed a new furnace. Not feeling quite satisfied I called another company and had them check the furnace. The second technician said the furnace is fine and I should get five to ten more years with this furnace. I know that Marck G adjusted the furnace a bit and charged 290.00. I believe I was duped.

Have tried twice to have them give me pricing for home remodel jobs. Both times they took over six…read moreweeks to reply and that was only after hounding them. They were also several thousand dollars more than their competitors.

I've been a customer of Bill's for many years. He is the hardest working guy I know. He's done…read morerepairs to my heating system and plumbing at home, and at a business rental for the past 10+ years. He just helped with a long-term hidden leak in the basement of the rental, which required Dayspring's services as well because there was mold mitigation involved. He did his plumbing part efficiently and well. In my extensive experience with him - he takes every customer seriously, answers calls quickly, diagnoses problems, has or gets the parts, and fixes things FAST. He's also a fun person to talk with - always upbeat about life and solving problems. Highly recommended! Doug After I wrote the above review about my own experience, I looked at some of the other reviews. I have to say that a few of them are really negative - and completely at odds with my long time experience with Bill. I've never had anything other than a positive experience with him, and every job he's done has been excellent. He is extremely competent and knowledgeable. Doug

Bill came up a few weeks ago to repair a leaky hose on a faucet…read more I believe charges a Service call fee of $190 just to have him come out and say that he couldn't work on our sink because it wasn't the right brand!? Bill will tell you he cannot work on sinks/faucets that are sold at Home Depot or Lowe's. That's all well and fine I guess but you'll likely have to pay one of the higher service call fees charged in missoula just to find this out! He left us with two choices, told us he could replace the hose if we ordered it (plus $190 for a second service call from Bill) or BUY a whole new faucet fixture from a brand that he would work on AND pay for another $190 for a service call. Honestly if he and his staff would have asked us some basic questions over the phone we could have ordered the part and installed it in one call. Before leaving this review I called and asked to speak with bill to see if he could come out to install the new hose (big mistake) and to offer him some customer feedback and a chance to resolve this problem. He called my phone and preceded to interrupt me as I was explaining my concerns and went off on a profanity laden rampage telling me to: "Come find him if you don't like his services" and to "go fix the f***king thing yourself" and then threatened me with harassment if I continued to contact him or his company, wow. Bill's a really rude/tough guy on the phone apparently, and if you read other reviews this isn't an isolated incident! Bill might have the worst customer service and staff that I have experienced in years. Do yourselves a favor and call someone (anyone) else! Bill doesn't need your hard earned money, choose one of the other myriad of options for plumbing and heating services in Missoula.