This NEEDS to be said. From the front desk, to the administrative, the management, the medical…read morestaff, medical counselors to the oral surgeon, I received the single most needed e
mergency appointment I could ever hope to be blessed with this day, and not just any day, but on a day they were fully booked. To say they flowed like water, moved like an oiled machine, sang in harmony......believe,..these are all undersatetments. Kitty Haawk Smiles Dentristy in University Height, has me as a client for life. Saying they saved me is the truth.
I am highly suceptible to infection. I have just managed to live through one that hit November 2024 along my spine and in my arms. This infection being so bad, it nearly took my life. Over 3 months of intravenous antibiotics, months of in home rehab. and I still cannot walk straight up and down(hunchback) but alive. In fact, pulling through percentage wise was not above 20%. The wonderful Dr's, Nurses and many medical teams at Stone Oak pulled me through. These are the bad types of infections. When you hear the word Mersa, yeah, that's the bad kind. Yet I was blessed and they were skilled. I have to be so very careful in everything I do. However infections I come by very easily unfortunately.
Well as fate would have it, I just got out of the hospital on Topperwein yesterday spending a 3 day ordeal with an abssys molar. As I said, the first people I spoke with and told my plight, were the ladies at the front desk. I know they could tell I was scared, and I was. The ordeals I had gone throught. I was told by Topperwein Hospital get tooth wextracted immediately upon discharge. And damn straight that was my intent. So filled upon on 2 different types of antibiotics, one type which I constantly stay on because I get infection so easy, I set out to get an oral surgeon that could accommodate and extract the same day that took my insurance. NOT AN EASY TASK.
I like to think by blessings again after hours of searching, along came Kitty Hawk Smile Dentistry and Orthodontics.
They werent just experienced, knowledgeable, but they treated me as if I had been their patient for many many years and from the 1st person to the last, they all knew my case and issues as if they HAD truly known me for years. I was told what my options were, which they thought were the best options and why, and free to make up my own mind as to which route to take. All put me at ease and I cried because I knew this was all going to be in the past in a mattter of a couple of hours. I was totally floored. What person says they had a great time at the dentist. This very blessed and thankful 59 year old lady does. My brother told me I had an extra head growing out of my chin. You know that joke,.....Does your face hurt,,,,,,Well it hurts me. That was me.
I thank the whole Team for taking care of me. From the Front desk,, to being able to sit with Jaimie M. and go over my options, she made my choices quick and easy. Especially, Christina Derosa for initially consulting over my issues and for actually getting to enjoy for the first time ANY visit to the "mouth" doctor. However, Dr. S. Atkins I sit here tonight and feel what nice work was done, how comfortable I feel tonight. No huge gaping hole, no pain to speak of really, (but yesI am taking the meds you prescribed), its like you took my meessed up mouth, fixed it and then dressed it up nicely for ease and comfort, but for making me get my courage back and pushing me just a little further in reminding me it was ALL about ME and MY comfort, also I cant forget the ladies that assisted Dr. Atkins, my pain matters, as does honesty. I got the straight forward version with smiles. Just how I like it. And I know you all think this is complete BS and overkill, but I dont give a damn. I am straight up, I am blessed I chose that number to dial after dialing out of service numbers, dropped numbers, no oral surgeons serving on the team for 3 hours and calling my insurance 5 times. Noone touches my mouth but you all. Thanks so much.
Kathleen S Davis
