Great salon and the staff is wonderful. I made the decision to finally get my brows done. Gina did an amazing job walking me thru the process and customizing the right color for my skin & hair. I can finally wake up or swim and not worry about penciling my brows on. I'm writing this a year later and they still look good! read more

A picture is a 1,000 words. Which I included above. The top was my eyebrows before I went to Prettyology, the bottom after they overworked my eyebrow into a little nothing. They are skinny, with no shape & uneven!! The tech just got to work without asking what I wanted before just jumping in. I had to stop to get assurance we were just cleaning them up & I wanted to keep my shape. I even said it felt like we were going too into the brow area. When I saw the result, I was emotional. The manager offered Revitalash (to help them grow back) & free appt in a month. I appreciate that but I will never be back. read more

Prettyology - Top- before I went to Prettyology, Bottom after they overworked my eyebrow into a little nothing. - Permanent Makeup Near Me - Peabody, Massachusetts

It's been 22 years since my breast cancer. I have been without a nipple for 22 years after reconstruction surgery. I went to prettyology as a model for my cousin Jessica. She did an amazing job with my 3D nipple tattoo. I feel whole again to have my nipple finally done. The whole staff at prettyology are amazing. I love this place. They have so much to offer and they all do amazing work. I love their new location. It's convenient and plenty of parking. I highly recommend this business. They do all kinds of cosmetic tattoos, makeup, lips, medical tattooing and so much more to offer. Thank you for having me , I love you guys. read more

Julia, You charged me for 4 sessions(150.00) total 600.00 to get the ink OUT of my brows. Plus the initial charge of 750.00. After the FIRST complaint/problem that I was experiencing you NEVER should have charged me one penny. As I said in my prior review I was microbladed way too deep in my brows when the ink was injected. Julia from Pigmenta has corrected so many of YOUR clients and stated THIS was my problem. Tretinols, bleaching, alcohol has nothing to do with how it will totally effect my outcome. Blading too deep was the problem. Why would I want to come back for the 5th time to have you personally fix my brows when You should have offered this to me immediately when There was a problem. Plus charging me a total of 600.00 to fix the problem I would have been way more understanding if you had not take an extra 600 to fix the problem in hand read more

I totally enjoyed my session. Lauren kept me laughing the entire time. I went in there with my eyebrows almost connecting and she did an amazing job. The shop was nice and clean. read more

Prettyology - Plucked Eyebrows and tint - Permanent Makeup Near Me - Peabody, Massachusetts

If I could give zero stars I would. I spent $150 for a lash lift and it has completely ruined my eyelashes. They were all severely bent/crimped with whatever adhesive they use dried onto my lashes. They are all falling out and who knows how long it will take to grow back. As a business they should realize how critical it is to have sufficiently trained aestheticians performing these procedures. I will never go back and urge anyone considering a lash lift to not make the mistake I did. It will easily take 6 months for my lashes to cycle nevermind how this affects ones confudence everyday when you have bald spots on your eyel Update 08Oct19 I called the number you provided on 05Oct19 Julie and left you a message as you were teaching a class and was told you would call me as soon as it got out. I never heard back. My appointment was August 17th at 9 am. My first name is Kathryn, nickname is Katie. read more

HUGE shout out to Gina at Prettyology. Had microblading done two days ago with her and I'm IMPRESSED. After years of over-plucking my brows (hello 90s!) and some martial arts blows to the brow area, I was left with patchy and mismatched brows. Filling them in was the bane of my morning makeup routine and I inevitably was left with two fuller but still obviously mismatched and oddly-shaped brows. After an initial consultation, I made an appointment. I was nervous, mostly because it's a semi-permanent FACIAL tattoo. If I didn't like the results, there'd be no going back for quite awhile. Gina was patient with my nervousness and REALLY listened to what I wanted, and added her professional opinions of what would work for my face and how brows can alter your look. Gina's attention to detail was key in getting exactly the ***perfect*** brows for my face. I got up front the chair and it looked like I had had a face lift! My friends were floored in the change in my before and afters. Prettyology provides detailed instructions on before and after care for microblading, and has a beautiful salon on Newbury Street. They are also the first place to bring microblading to Boston. Highly recommend. read more

Prettyology - Brows BEFORE Microblading. - Permanent Makeup Near Me - Peabody, Massachusetts

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I went to Prettyology to have microblading done. I had it done by someone else a few months prior to coming here and it was horrible. Danielle was my artist and she did an amazing job! I have been using makeup on my brows forever and now I don't need any. You can see the difference in the photos below. She left plain hair strokes in the front so they would look natural. The salon is beautiful and clean. I highly recommend Prettyology (and Danielle)! read more

Prettyology - Corrective microblading/shading from Danielle. - Permanent Makeup Near Me - Peabody, Massachusetts

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No parking is a damper for me when I opted to drive an hour to get my eyebrows shaped. Honestly, I wasn't impressed. They weren't bad by any means but I was not "wow-ed" either. I feel like they looked only slightly better than when I did them myself! And for the price I paid, I was definitely expecting a WOW factor! read more

Update 3/23/18 I have to say that Julie and her team have made every effort to make things right, and I have updated my review to reflect that. While I still cannot recommend Brittany, Shalyn is a truly masterful eyebrow stylist, and I recommend her wholeheartedly (if you can afford it). Unfortunately, at $95 per session, I cannot afford it, but I envy those who can. She brought my eyebrows back to a state I am happy with, and I appreciate Prettyology's efforts to correct the wrong. Update 01/23/2018: Over 3 months later, I still have not been able to recover the damage from this awful experience. My eyebrows were so tremendously over plucked and they still have not regrown. One eyebrow is so much thinner than the other that it is actually hideous. This is that type of traumatic eyebrow experience that takes years to repair the damage from. AVOID AT ALL COSTS! 10/25/17 I came here because it is rated as the best in Boston for 2017 for eyebrows by Boston Magazine. I was deeply disappointed. I was put with Brittany, and she made my eyebrows a very weird shape that does not suit my face at all. Then, she filled them in so hideously that I felt uncomfortable leaving the salon and going out in public with them- seriously, comical Halloween-style drawn-on arches creating almost a right angle in the arch. On top of all this, she actually plucked out a chunk of my skin and I am left with a huge red cut and scab on my face that will be very hard to cover up for the next few weeks while it heals. If you're going to only tweeze- please learn how to do it properly. Picture of the wound attached- my skin had no red spots before the tweeze. read more

Yesterday I got my eyebrows by Wendy! She was awesome!! So friendly and bubbly. My eyebrows came out amazing!!! It was well worth the money!! It's been 2 months since I've gotten my eyebrows done and I get compliments all the time on how real they look! If your debating about getting it done... don't i only regret not getting it done sooner! read more

I just had the most amazing service with Julie, the owner of Prettyology! I had upper and lower eyeliner done and some extra glam wings which had to be corrected from a previous tattoo. I have had this done several times, but this was the best and most amazing tattoo! Julie is professional, and an artist! She knew exactly what I needed, the correction required and did an amazing job!! I am so happy with the whole process and would recommend not only Prettyology, but Julie! She is a great manager of her business and her art! I highly recommend going here and look forward to my follow-up read more

Gina is the best!! Extremely meticulous and really pays attention to every little detail. She has the perfect balance of hearing my requests but balancing it with her own experience to give me the brow design that I actually wanted - can't recommend her highly enough!!! read more

Get your eyebrows micro-shaded with Lauren H now. Run, don't walk. Life-changing for me - someone with barely-there blonde brows who's spent countless dollars at Sephora and Ulta, on Anastasia products; hours on using primer plus pencil plus powder. Only to have brows that are never quite symmetrical, that are sisters but definitely not twins. Never again, I'm hooked for life. Don't be scared if brows are dark the first 5-7 days. Trust the process, they fade to beautiful fast. Worth it all!!! Thank you!!! read more

Prettyology - Permanent Makeup Near Me - Peabody, Massachusetts

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Came to Prettyology after getting my eyebrows micro bladed elsewhere and after 4 years they had faded a blue-ish tint. I worked with Gina over the past few months and I could not be happier with my experience. From a COVID perspective, I loved that they started the process with a zoom call to discuss what I wanted, what was possible, etc. As for the actual procedure itself - it went great. Gina is so incredibly talented and wonderful to work with. It was certainly more expensive than the first time I had it done elsewhere, but you get what you pay for and I couldn't be happier. Would highly recommend to anyone looking to work with highly professional technicians who can bring beauty to life. read more

I got my eyebrows microbladed back in December. The initial color was really dark but after my skin healed, it faded a lot. I was hoping the follow up appointment would darken the tattoo, but my skin is just not taking the ink. I was really hoping this would help with my sparse eyebrows. read more

Prettyology - After follow up healing - Permanent Makeup Near Me - Peabody, Massachusetts

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I am so happy with the service I received at Prettyology. Gina did an absolutely amazing job microblading my eyebrows. I never use to let anyone touch them because I had a scar on my left eye brow that I was insecure about, and Gina did an amazing job covering it!! Going into the appointment I was so nervous, but I could tell how passionate she was about what she was doing and that just made me 100% more comfortable. I am so happy with the results! I highly recommend Gina! read more

Prettyology - Left eyebrow had a scar and now you can't see it at all!! - Permanent Makeup Near Me - Peabody, Massachusetts

I see Elicia for eyebrow tweeze & tint about every 4-5 weeks. She is so nice and easy to talk to, and so very incredibly meticulous. I have blonde hair and she even gets the extremely light hairs on my eyebrows which previous people have not! I was supposed to see her yesterday but Monday I had a medical procedure and once over quickly realized I wouldn't be able to make it come Wednesday, so I called and they got me in for this Saturday, which was/is awesome! read more

I got my eyebrows micro-bladed and I must say for the amount of money spent versus the results... not too happy. I wasn't given the shape or thickness I continually kept asking for, they are uneven, and the color honestly doesn't even match. For the price payed, I shouldn't have to really do anything to my eyebrows but I'm still having to pencil/ fill them in due to how uneven they are. For my first appointment of the microblading I mentioned I wanted them more square in the front and she only did one eye brow and not the other, therefore I had to go a month plus with one square and one rounded. It just wasn't worth that money.. what so ever. I wish I would have done some more research about this place. read more

When in Europe I had tried lash extensions and loved them. I booked an appointment at prettyology due to the good reviews. I requested an appointment online then got a call back very normal booked an appointment. Got a reminder email and voicemail. One said 1:30pm and the other 2pm so I left a voicemail and received a return call saying it was 2pm. Unfortunately I got caught in traffic five minutes past two prettyology called I let then know I was on my way. After finding parking it is now 2:15 I have to walk to the building I don't see it so I call to ask where it is. This is where it goes bad. The receptionist is very gossip girl rude and tells me that I am to late as the lady I'm supposed to see has another client after me. I understand completely and ask to reschedule. She ignores that and keeps telling me there is a fee for that. Okay so I ask what the fee is and she tells me cost of the appointment. $250 charge to a new client late due to trying to find the place that's been in contact the whole time who wants to reschedule? Not okay. $50? $100? Okay fine. The worst part isn't the money loss it's the attitude I received. read more

Prettyology - Permanent Makeup Near Me - Peabody, Massachusetts

Wow. After thousands of dollars spent over the years (including wedding makeup for myself and the entire wedding party), I ask to reschedule due to a sick kid and the first thing Bethany the receptionist does is tell me I'm being charged for the cancellation (recited the policy like I'm 5 years old). I'm not even offered another option until I go to say goodbye and hang up! I don't mind paying cancellation fees but speaking to a customer in such a nasty tone? Really? Given I was pretty tired of this place anyway, the great brows were coupled with overhearing the constant customer gossip among the desk staff gets to be a bit much, it's a good excuse to not book the micro pigmentation I was going to try. Please message me if you can recommend alternatives! I can do nyc as well. #neednewreceptionist #prettyologyclosingsoon? #crapattitude read more

I had eyebrow microblading done by Wendy in June. They turned out amazing. From just a little bit of brow to perfection. Even my husband love them. Had a touch-up today after 6 months. I probably could have waited another month or two but the lines lost the crispness they first had. Really happy again! read more

I have never walked into an establishment where I felt more welcomed, loved and accepted. The entire staff at Prettyology is phenomenal and there is no way to express how "pretty" they truly make you feel. Julie is the most beautiful person I have met- inside AND out. I was so nervous about having micropigmentation because I didn't want my eyebrows to look crazy! They look AMAZING!! No one would know they aren't completely my own. I've been to see Jen- the medical aesthetician a few times. She is phenomenal!!! She really understands skin and explains all of what she is doing, which is so valuable. I leave that place and my skin is glowing and radiant and people stop me to compliment me on it. Do yourself a favor..... Go once. You'll be hooked forever. read more

Due to over plucking throughout the years, my eyebrows are very sparse with a poor shape :(. After my appointment with Sheena I feel very hopeful and satisfied about my brows. She took her time and used brow powder to fill in areas then cleaned up others by plucking. I explained my brow situation to Sheena and she advised me to use Castor Oil for 8 weeks. I bought some immediately after my appointment and I'm hoping this grows some hairs back! I read numerous reviews on Yelp and figured Hey, why not try them out? I requested an appointment via their WebForm and was contacted the next day to set my appointment. There was a slight mix-up with appointment date and time(the receptionist accidentally set it for 2/26 in stead of 2/19), but they were still able to accommodate me no problem. Definitely worth every penny and the staff is super friendly. Salon is beautiful too! read more

This is the place to go if you want semi-permanent or permanent makeup done! This place was clean, classy and very professional! I came here in 2016-2017 to get my eyebrows microbladed (before the tread). It was painful not going to lie but WORTH IT!! It's 2019 and my eyebrows are still on fleek and still gets compliments!!! I love not worrying about my eyebrows melting off in the summer or wiping them away accidentally. I definitely will come back for a touch up when the color fades some more. Only place I trust now with my eyebrows! I even recommended this place to my mother and friends just because of how clean and long lasting it was. read more

If you are a woman who cares about herself and know that you deserve the best that the "beauty industry" has to offer... then please treat yourself to Prettyology! Their eyebrow shaping services are by far, the best you'll ever find anywhere! True artistry at work here! You cannot go wrong if you're looking for beautifully reshaped brows. As for the micro pigmentation....the best of the best do it at Prettyology. I had the eyeliner done and I couldn't have been more pleased with the result. This is the top tier in terms of Beauty care services and so worth it! Just call today... Pick a beauty treatment and relax knowing you're in good hands with this very elite group of professionals. read more

(review is solely based on Julie's work)vNobody, and I mean NOBODY does eyebrows like Julie! I have wild and thick brows. One brow has a scar and my hairs grow in a million directions. Julie combs, trims, plucks and shapes to perfection. She sees every nuance of your face and knows how to ever to subtly adjust each brow to frame your face perfectly. I swear it's like you had a face lift! I have been seeing Julie off and on for years and she is a true artist. I trusted nobody else to perfect my brows for my wedding this August and it set my entire face for photos. She is the absolute best! An artist! read more

OBSESSED with my new brows!!! Gina did an incredible job, I get compliments all the time from complete strangers. People are absolutely floored when they find out they're microbladed and not my real brows. I had sparse mishaped sad eyebrows before so to me the difference is major. She spent a lot of time making sure they looked just right, and managed to give me beautiful, natural looking brows. They look like they were meant to, in line with the natural shape. The brows looked stunning in my wedding pictures, thank you so much Gina!! read more

Prettyology - Fully healed, before touchups. - Permanent Makeup Near Me - Peabody, Massachusetts

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I needed to find a go-to place in Boston for my eyebrows and relied on Yelp for that. Prettyology (and other yelpers) did not disappoint. The place is well decorated and welcoming, and the location is great -- close to many hair salons, so you can get your eyebrows and hair done in two places in one hour. For my eyebrows, I am all about them being thick and full, and not too artificial-looking. The artist listened and adapted to what I wanted. I left with nicely shaped eyebrows and a product to make them look even nicer. Follow up appointment already taken. I am 100% coming back. read more

This past week I had the greatest facial of my life at Prettyology. I am pregnant so needed to have a kind of specific facial that wouldn't be harmful or irritating to my sensitive skin or the baby. Jennifer was legit the most knowledgeable aesthetician that I have ever had the opportunity to work with. She knew what was definitely a no, what might possibly cause an issue and what was safe. She also had lots of great recommendations for my skin now and in the future. I am looking forward to the post baby facial I plan to book for the works with Jennifer. I also had a great experience with Shalyn doing my brows. Not only was she efficient and spot on but she was super friendly. I will definitely return to get my browns done with her in the future. It will be totally worth the moola. I definitely recommend Julie Michaud Prettyology to anyone looking for the quality you would expect from Newbury Street. I know I will be returning. read more

Still IN LOVE! I saw Megan today since my girl Sheena is on vacation and she did a great job! It's nice knowing you can see more than one person and still get great results. Brows still on fleek :) read more

I had microblading with Shalyn. She's simply the best, explains the process every step of the way. I knew how good she was at shaping brows because I've been seeing her for tweezing for years. I always regretted when I "cheated" on her because the shape was never as good as what she can do. So.....I bit the bullet and went for microblading because I knew how amazing it would be to have a Shalyn-shaped, full brow every day. OK people, I disagree with the other reviewers who say there was "no pain." In my opinion, it definitely felt scratchy and you may cringe here and there during the process--I simply don't know how people went through this process without experiencing that. BUT, it's not unbearable--especially once you're numbed up a little, and Shalyn preps you for everything she's doing. I was talking and laughing with her the whole time, but I definitely felt it and was ready to get it overwith! That said, she did a beautiful job and it was all worth it. I feel more confident and beautiful. Note that I'm African American with sensitive, problem skin and after my consult she did a patch test with me. I highly recommend that if you're nervous like I was to put your mind at ease. Also nothing will make you less nervous than having Shalyn do this, because these procedures are second nature to her. The day I went to her she had EIGHT other microblading clients (!) and she's been doing this for many years. Try it out if you have always wanted to do this - I just wish I'd gone in sooner! read more

Gina did an AMAZING job with my brows! I absolutely love them and highly recommend her if you are looking to get killer microbladed brows! She put me at ease with the entire process and took a lot of time and care to ensure that my brows were absolutely perfect. She is a true professional with a beautiful soul and I will be continuing to see her when I am in need of a touch up. If you're thinking of getting microblading done, but maybe are hesitant (like I was), go see Gina and you'll be so happy with your new brows! read more

I went to prettyology for Microblading and it was an all around fantastic experience. All of the staff are welcoming and pleasant, and the facility is beautiful and very clean. I went to Gina and she was so friendly and easy to work with. She made it a very comfortable environment and took away any apprehension I had about the procedure. She did an AMAZING job, and I can't stop looking at my brows! They seriously have never looked better. I will most definitely recommend to all of my friends. read more

I saw Gina for brow microblading and the experience was fantastic. She is a master artist and made sure that we discussed all aspects of the procedure and did numerous check-ins regarding shape and form. On top of that she was sweet, friendly, and fun. I am now a loyal client and plan to return in the future for other services. Highly recommend!! read more

Us ladies invest so much time & money into businesses that are meant to makes us look and feel at our best - we should never leave feeling dissatisfied! I saw Jackie for a full lip pigmentation to give me a fuller, natural looking lip color. You leave the initial appointment with some swelling and what looks like red lipstick that begins to peel and fade after a couple of days, which was expected. I was told I wouldn't notice much difference, and the purpose of the follow-up appointment a few weeks later would be the real deal. Well, I left the first session with a lip line BELOW my natural line, giving me thinner looking lips, and was noticeably uneven - One side of my bow was higher than the other and dip was off-center. I communicated this to Jackie during the follow-up and she evened it out, but after swelling faded it was STILL below my natural line, defeating the whole purpose of the pigmentation. After another month or so I reached out to them because I was so unhappy with the results. My lip color looked THE SAME, with maybe a little lipliner tint, but who wants that? The only time any hint of color showed was after a hot shower. They emailed me -- "Send over pictures and we can take a look and see what we can do to help." I did so and they scheduled me to come in to fix what should have been done during the initial follow-up. When checking out, the woman at the desk began to bill me $180! At NO point during our email exchanges did they mention I would be charged for needing to FIX what should have been done to begin with. I did not ask for a thinner lip line and 0/blotchy color. Don't get me wrong, Jackie was very friendly, but they need to factor in more time for services likes these that require detail and perfection, rather than feeling rushed to take the next appointment. If I'm being honest , $750 + tip + "follow-up" is not an inexpensive service like getting nails done. It's an investment! Now... 3 sessions & 5 months later, I am left with what looks like faded lipstick after a night of heavy drinking and having eaten a messy dinner with my hands as utensils. read more

Do not book more than one area on your first visit! It cost me $1300 for one eyeliner tattoo. I prepaid $650 to book my eyeliner an lip tattoo. After 30 minutes working on my right eyeliner, the first 2 needles would not hold the color in my skin so she switched needle to a bigger one. When I heard that, I knew I would not tolerate a painful 2-hour lip tattoo that also might not hold the color. I canceled the lips right then. No refund. I still paid the other $650 when I left. If I had canceled the lip within 24 hours I would not have been charged. I did cancel within that time. I knew before she started my other eye I would not do it. No refund. I paid $1300 for one eyeliner application. It includes a second tattoo soon after, but after so much complaining in emails, I will never return. That is unfair to keep that amount of money for no service. They do not care. They kept it and rationalized it. read more

The only thing I can say is amazing! Location, staff, and services were top notch. Julie and her team are awesome!!!

Would not recommend here given the service. Their admin team are completely ineffective and rude. They don't follow up when they say they will. They charge a $50 consultation fee that is basically a 10 minute zoom. Overall unfriendly and overpriced. read more

Elicia is magic when it comes to eyebrows! I've traveled into Boston several times from the south shore just to see her, and each time she leaves my brows looking lovely and perfectly shaped for my face. I especially appreciate how symmetrical she makes them look since I have a scar running through one of them which makes this difficult. Thank you! read more