Lovely place, great customer service, found some really cute pieces there for very reasonable…read moreprices!

CONSIGNERS BEWARE!! I had a similar situation to Patty's…read moreexperience (previous review). I dropped off 3 bins of items on March 11th. Dina went on about how much she loved everything. I had more items but we decided to schedule a later date to drop off for the rest. Both Dina and Nicole seemed really nice and friendly. They told me I'd receive an emailed item list in a little bit. Several weeks went by and still no list so I called. I spoke with Nicole on 3/31 who told me that her mother-in-law (Dina) was supposed to have done it and will get her to do it "now". She also told me at that time that I had made over $100 and again, how much they "LOVED" everything. Weeks go by again and still no item list. Dina then calls on 4/27 to reschedule our next appointment to a later date. I say sure but I'm still waiting for my item list (everything is still amicable at this point). Dina then turns and starts getting hostile. She told me she sent the list already and to check my junk mail, to which I replied I have and it's not there so can you please send it again. She said she did already and fought me on just resending it. I also asked how much money I have in my account at this point thinking it should be more than the $100 I was told in March. She said it's $75. When I ask how that's possible she couldn't give me an answer and got even more angry with me. My response was this is horrible customer service, and again please send my item list. That night I get an email saying they no longer want to consign my items. I tell them I agree, now can you please send my item list. The emails went back and forth for days with them refusing to give my item list. I finally received it on May 2nd! They then tell me I need to pick up my items immediately or they will donate them. This place is a scam. I don't know what it's like to shop there but consigning with them is a NIGHTMARE!!

Pretty cool, we came here because the thrift store was closed and it was listed as a vintage…read moreclothing store. We went in, there wasn't any vintage clothing. It was very quiet and had nice vintage vibes, but there was no clothes which is what i really wanted. My mom and I got these little hedgehog and turtle things and she got this tiny vase. It was all $32, so not that expensive. There seemed to be an old woman and her around 30-40 year old son or grandson working there. They were kind and check out was quick. Only issue was it was listed as the wrong type of store, but still fun.

I went one week and saw a table I liked. I told the polite saleswoman I'd return for it if the…read moremeasurements worked. They did and I went back 3 days later to buy it and the rudest staff imaginable were there. After making me feel unwelcome the man and woman working there proceeded to spend the next 15 minutes bad-mouthing several customers in front of me. They said horrible things about regular customers. In front of a customer. Zero sense or discretion. Don't go unless you want strangers knowing your business. Not for me...

Ridgefield Thrift Shop is GOAT. They carry an amazing variety of home goods and fashion that…read moreincludes Hermes scarves and YSL shoes. I proudly decorate my house with treasures discovered there, as well as add to my wardrobe. I also happily donate there. The only disclaimer is that in recent years, you won't find many bargains on anything higher-end. As most thrift stores do these days, they price high to keep the resellers from getting bargains. Unfortunately, if you are on a budget, you might not be affording the Hermes. It's an issue without an easy solution. But the great news is that Ridgefield Thrift Shop does a lot of good for the community, donating to all the local organizations and employing genuine volunteers rather than exploiting underprivileged groups for labor while overpaying a CEO. The hours are limited, so it can be crowded. People literally line up outside to wait for opening time. But you don't need to go through that trouble. If your treasure is there, you'll find it.

Wow you would think it's a Black Friday sale. It was packed. A hidden gem. Worth the drive.read more

Though I am not a thrift shop regular, this place I have always enjoyed when I visit it. It is very…read moresmall and has two sections split like a Y, with clothes and shoes on one side and then furniture, crockery, paintings and collectibles on the other, and more expensive items are at the counter.. The best part are the ladies who work there, helpful, cheerful and they all seem they are having a great time there. I have always found something of interest, whenever I have dropped in, a tool, a shirt, decoration pieces etc. Prices in my opinion are very fair, specially for this neighborhood. One thing I will point out is that they do not have a fitting room, so best is to know your size before you go there.

Great selection, lots of new items every day, fair prices! A true thrift shop & a hidden gem in the…read moreheart of Wilton. Their consignment business is also lovely. I both sell and buy from here. Mostly everything I consign, sells! And I never leave empty handed. Love the staff too...

I had a very unpleasant experience with the owner of this shop and her merchandise. As a result, I…read morewould warn any potential customers to think carefully before shopping here. Last week, I purchased a pair of Dolce and Gabbana heels for $100, on sale from $200. Three days later I wore the heels for the first time, to a wedding. After 40 minutes of standing and walking in the shoes, the heel separated entirely from the sole of the shoe. This morning I brought the heels to the shop and asked Zofia, the owner, for either a refund or store credit. I explained how the heels broke. She turned her back to me and strode over to the counter, picked up a sign that said "All sales are final" and held it up to my face for me to read. When I protested that she had sold me a defective product, she launched into a tirade, comparing her store to Neiman Marcus. I understand that Zofia's store policy is to protect her from people who change their mind about a purchase, or who try to return something after they wear it. However, an expensive consignment store should stand behind their merchandise, and should treat their customers with respect, or - at the very least - decency. I write this review not to air a grudge, but to warn future customers that they risk purchasing broken items at this shop, and that any attempt to return those items will be met with derision and scorn.

Small shop in this very charming and small village, love their carefully chosen quality selections…read more The owner is a lovely Polish lady who, if misinterpreted, will come off as being a bit reserved and cold, but we began to exchange some conversations and I found her to be very sweet and informative (it might help that I currently live in an area that has a large Polish population and have come to understand their cultural ways). She is precise with her policy, both as a buyer and seller, and sticks to her guns (I personally like that, know what to expect). I brought in some items and she was thorough in her examination, turning away several items due to stains or because she felt her clientele would not go for it (even though it was a name brand, she explained that her clients were more reserved). I will definitely be going back regularly to check out her merchandise and will recommend friends to go as well.

I love boutique shopping, I love the personized service Lyn offers. Nice collection of clothes as…read morewell. If your looking for casual women's clothing and trendy you will be sure to find something. They have a great earring selection too, belts, hats, and gloves. I have bought a lot of gifts from this shop as well and everyone has always loved the gift and the gift wrapping. You can't go wrong they have something for all women.

I love small boutiques and thrift stores, so I was very excited when I moved to new Milford and…read moreheard about Swank on Bank. Well, I was disappointed. The woman who owns the store was so incredibly rude, it's no wonder business there isn't so great. Customer service is so important in small business settings such as this because it can really make or break your store. In this case, it's not worth even stepping inside to deal with the rude, condescending attitude you'll get from the owner. Not to mention everything inside is expensive and poorly made.

Have you ever walked into a shop and paused to take it in, and had an immediate thought of "oh boy,…read morethis could be a problem...?" Meaning you instantly fell in love 5 times and started to swoon over items and curiosities, and were able to relax and be inspired. This is a crazy-beautiful store. Way way in the back I saw a lighting piece on a table 6 feet away that I couldn't even get to and I instantly knew right where it belonged. Now, about the other 20 things I haven't gotten yet....

Nice collection of old, vintage and antique pieces. The prices are not cheap but the discounts are…read morereally excellent. We love the floor lamp and wall sconce we got.

Talk about the best service from a small hometown store. The cutest items from jewelry to…read morechildren's towels, outdoor decor, and more. I was leaving for a trip and wanted to pick up a few gifts that had local Wilton logo. I walked in around 530 pm. They didn't have actual items I was looking for but the owner offered the monogramming option. This would be great however I had a flight the next morning. The owner went ABOVE AND BEYOND for me. She offered to monogram and drop off that evening! You never run across service like this nowadays. It goes To show that personal attention only comes from the local business owners!!

I love your things. I think I have monogrammed everything in my home. This is a great spot for…read moregifts and the staff is super nice! It's a great place to shop.