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    Pretty Kitty Waxing

    3.0 (2 reviews)
    Closed 4:30 pm - 8:00 PM

    By appointment only

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    3 years ago

    Bianca did a awesome job ! She was Super friendly and professional . My Waxing appointment was quick and painless .

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    3 years ago

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    Bianca S.

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    Hello Sugar | Peoria - Brazilian Wax, Sugar, & Laser Salon - Free Bikini Wax at Hello Sugar

    Hello Sugar | Peoria - Brazilian Wax, Sugar, & Laser Salon

    4.0(42 reviews)
    2.4 mi
    $$

    I actually have been going to the new location in North Peoria on Lake Pleasant but it didn't show…read moreon yelp. I have been going the last few months and seeing Sully for my Brazillian wax and she is incredible! I have gone to many big waxing places and individually owned ones but Sully is by far the best Waxer I have ever had. I also love the sugar wax, I have zero issues after and she makes an uncomfortable area much easier to handle. Sully works at both the Park West and Lake Pleasant location.

    The location offered a complimentary waxing service for training purposes, and we accepted the…read moreoffer. I booked the appointment, received a confirmation text, and planned my entire day around it. The appointment was then canceled on their end. When we reached out to understand what happened and see if there was a solution, management was harsh and defensive. Instead of acknowledging the inconvenience, I was left feeling like I was the problem for trying to resolve a scheduling issue that wasn't my fault. I completely understand that this was a free promotional service, but that doesn't mean a customer's time has no value. If a business chooses to offer complimentary services for training, they should honor confirmed appointments or at the very least handle cancellations professionally and with empathy. Simply dismissing the situation because "it was free anyway" is not good customer service. The issue was never that the service was free it was that a confirmed appointment was canceled after I had planned my day around it, and the situation was handled poorly. If the business wasn't prepared to honor these appointments, they shouldn't have offered them in the first place.

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    Hello Sugar | Peoria - Brazilian Wax, Sugar, & Laser Salon
    Hello Sugar | Peoria - Brazilian Wax, Sugar, & Laser Salon
    Hello Sugar | Peoria - Brazilian Wax, Sugar, & Laser Salon

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    Pretty Kitty Waxing - waxing - Updated August 2026

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