I've been here multiple times to get my eyebrows threaded, Brazilian and underarm wax. This time I received a Brazilian and under arm wax and it was the worse experience I've ever had and I will not be returning. Raji is unprofessional, inconsiderate, unsanitary. First of all, I checked in for my appointment and was told to go to the back room and get changed. I didn't receive a cleaning wipe like I normally do and the towel they provided to cover yourself, has yellow stains on it. The room wasn't well lit so she couldn't see what she was waxing. WHO BLINDLY WAXES A CUSTOMER?! And she was talking on her phone laying the first strip of wax down!!!!! So she wasn't paying attention and she was just slapping wax on me. When she was "finished", she handed me the mirror to examine myself and only 3/4th of my vag was waxed. I had to point out all the hairs she missed and she kept saying "oh the hairs are too small". That's impossible and a lie because I told her it's been 5 weeks since I got a wax, which is within the appropriate time. If you can't see and you need glasses then say that. I also told her she needs to wax the sides and she told me it would be extra. I didn't believe that. The hair was soft because I GOT IT WAXED THE LAST TIME FOR NO CHARGE, NOT EXTRA. She also waxed my underarms very poorly. AND SHE DIDN'T USE ENOUGH WAX!! After my botched wax job, I get up from the bed and SHE DIDN'T WIPE THE BED DOWN!!! SHE JUST REPLACED THE THIN PAPER THAT I RIPPED AND MY BOOTY TOUCHED IT!!! HOW MANY PEOPLE HAVE LAID ON THAT BED AND YOU DONT SANITIZE IT?!?! I eventually get home and throughly looked at myself AND HALF OF MY VAG WASN'T WAXED! So I called asking to come back and she just made excuses before trying to correct the problem. First she hands me an oil wipe to remove the left over wax. I sit down waiting to be serviced AGAIN and she tells me I'm all set. Then proceeds to tell me I told her that I had leftover wax. I SAID NO I DID NOT. DON'T TELL ME WHAT I SAID. I laid on the dirty a&$ bed to get a proper waxing and still she made excuses saying "you're not supposed to keep waxing a certain area because the skin can come off" and some other BS. I just wanted a proper service. I paid you my hard earned money. That's what I didn't appreciate. I told you I worked a midnight shift beforehand and I just got off this morning. I'm tired and you playing with me. I paid you my hard earned money, wasted my time and gas going to this establishment twice and I still didn't receive a proper job. I still had to go home and wax/pluck myself. I had to use the flash on my phone to show her what I'm talking about!!! To show her all the hairs she missed!!! SO UPGRADE THE LIGHTING!!! YOU ARE WAXING DARKER SKIN WOMEN SO YOU NEED PROPER LIGHTING TO DO A GOOD JOB. AND SHE STILL DIDNT WIPE OFF THE BED.! VERY UNSANITARY UNSAFE!!!!! WHO KNOWS WHAT ELSE YOU DIDNT CLEAN!!! I STILL LEFT UNHAPPY. I NORMALLY GET MY EYEBROWS DONE HERE BUT NEVER AGAIN!!!!!! RAJI WAS VERY UNPROFESSIONAL AND THERES NO WAY SHE CAN BE AN LICENSED AESTHETICIAN!!! read more