Great service and the decor is simple yet beautiful- Erica who completed my eyebrows today was…read moreextremely talented , professional, and time efficient!

Ashley is the best, very professional and down to earth. The shop has a soothing vibe. Allison is…read morethe best as well, knowledgeable and very nice.

Response to owners reply on Google: Original post first,…read morethen read my reply: Original post : I am very disappointed with my experience at this Wellness Spa. I was overcharged for a simple consultation fee, and the value of the service did not match the price. What made matters worse was the attitude of the owner--aggressive, unprofessional, and dismissive when I questioned the charges.Before arriving, I had even called the day before to confirm the $75 consultation fee, yet I was still overcharged. When I raised concerns, the owner's response was aggressive, unprofessional, and dismissive. She even went so far as to say my "energy" was wrong--despite not being in the front of the building when I arrived, and only reviewing me over cameras. It felt more like she was defending the receptionist, who had already given me incorrect information, rather than addressing the real issue. I admit I did walk out due to price change, refusing to pay the remaining amount because it went from $75-$85 dollars. The receptionist was wrong and I can prove it. It only made matters worse. The owner definitely was aggressive about her coins and I'm not upset about that is business but it's how you conduct business.From my perspective, the pricing appears less about the quality of care and more about covering the cost of a high-end location, expensive equipment, and the "luxury" image the spa wants to project. Unfortunately, this comes at the expense of fairness and customer trust. I later discovered that I am not alone--many other customers have also reported being overcharged and experiencing the same unprofessional behavior from the owner. I came expecting a professional and relaxing wellness experience, but instead left feeling frustrated, disrespected, and financially taken advantage of. Until major changes are made in both management and customer service, I cannot recommend this spa. Reply: The consultation I booked was clearly listed as 1 hour, not 30 minutes--and I can prove this with the time slot I scheduled. To say otherwise is misleading. Additionally, I would never sit and tell my "life story." That is a complete fabrication. What I expected was a professional consultation, not personal storytelling. And on the subject of professionalism, as an aesthetic provider, it is standard practice to present your skin honestly so clients can see real results. Wearing full makeup during a consultation undermines credibility--clients should be able to see your actual skin, not rely only on pictures. For the record, this was never about money. I could have easily paid the amount twice over. The issue is with integrity and how clients are treated. The deposit itself even changed from $75 to $85, which raises serious concerns about consistency in your business practices. As a business owner myself, I know that if a front desk staff member makes an error, the professional response is to "eat the cost," not push it onto the client. Also, let's be clear: the fact that you changed your consultation policy afterward speaks volumes. If everything was as smooth and clear as you claim, there would be no reason to change your policy. Clearly, there have been several complaints about consultation pricing and inconsistencies, otherwise your policy would have stood as it was. Instead of addressing those issues, you're deflecting by accusing me of being rude--when in reality, your tone as the owner came across as aggressive and unprofessional. Lastly, I was not rude at all during my visit. Respect goes both ways, and just because someone is the "owner" does not excuse being dismissive toward clients.

Great first visit. Danielle was awesome! Did a thorough facial! I see the difference in my skin…read morealready.

I haven't been to a waxing studio in ages, and needed to get some work done. I wanted a reputable…read morespot that offered a variety of services that wasn't outrageously expensive and got good reviews. I found Georgi's and was happy that I got to go. I booked an appointment easily, and the staff here is super friendly and educated. I spoke with the receptionist about what I wanted and needed done, and she gave me a bunch of price options, directed me to the website for diagrams, and eventually we booked an appointment. Admittedly I'm not the biggest fan of waxing because sometimes it can hurt, so I don't get it done all that often. But, I felt comfortable walking in here and was impressed with the quaint lobby area with products for sale. I felt instantly relaxed and my wax lady was on time and ready to go, even with my bad nerves for this sort of thing. The process went a lot smoother then I expected and wasn't as painful as I remember. After she was done waxing a strip she immediately put soothing gel on my skin to keep the irritation and pain down. Plus, she was extremely professional and did everything in about 30 minutes, which was impressive. I didn't feel as much pain as I was expecting, which is a good sign! Overall, probably one of the best, if not THE best waxing experiences I think I've ever had. I was in and out in 30 minutes, didn't feel terrible pain and felt like a million bucks when I was done. Plus, she gave me some good after care advice on soothing treatments and keeping my skin in good shape, versus shoving me out the door with a quick thank you. I really appreciate this so I can keep up on good soothing skin treatments without having to just buy the places product and do at home treatment. What a gem this place is. If you need waxing of any kind, please, make an appointment here. I promise you won't regret it and you will be glad that you went. I'm coming here again! wooohoo

Emma is the best. I'm never waiting for my appointment and they are super accommodating if I need…read moreto reschedule.

I was a client here for able two years. The staff is so nice. The salon is welcoming and clean…read more Great parking and on time service

I had a great waxing experience! It was relatively painless and quick, around 15 min for my…read moreunderarms. I highly recommend this place

Easy to book, and a pleasure to visit. My brows were atrocious and I was in town for a short visit…read more My sister mentioned hearing good things about Georgi's, so I booked on a whim. I was treated by Emily who could not have been sweeter, more thorough, or gentle. Truly a delight. My appointment took roughly 15-20 minutes, and before my first-timer discount it was $25, which felt like stealing because she did such a tremendous job. It's such a clean, cozy space and the level of skill is truly top-notch.

Very professional and I like the set up and procedure for waxing was not uncomfortable. I highly…read morerecommend you try it.

Emily always does me right, being a guy with longish thin blonde hair Im always impressed with how…read morewell they get me

All expectations are met every time I go to be fixed up at Urban rose!! My natural hair was a dark…read moredark dirty blond and I was looking to go much lighter. Emily, the lovely hair guru, took my breath away once again with her magic! The whole staff is positively inviting and offer beverages as they fix you up. Can not wait for the next appointment and to see the lovely staff!

Really liked this salon. They have online scheduling which is so convenient and also then you know…read morehow much it will cost while scheduling. They also asked lots of questions during scheduling about your hair, scalp, any concerns and then those were brought up and addressed during my visit. It's an Aveda salon and all the products smell so good. My stylist, Zoe, was very kind and friendly. The experience was relaxing and I liked the haircut. I will say the products are expensive- I did buy some leave in conditioner, but it smells so good and works well. Will definitely be back.

I am always nervous when trying to find a new salon. I made an appointment at a different salon…read morebut canceled it, and boy am I happy I did! Legato Salon and Spa might be my favorite salon I have ever been to...and I have lived in Chicago, Atlanta, and New Orleans. It's very hip, and I am not. I was worried that I might feel out of place, but the people are just so lovely. I cannot recommend my stylist, Zoe, highly enough. I have curly hair and FINALLY...someone who GETS CURLY HAIR!! My color came out spectacular as well. I have now booked myself out for 6 months (I would have done a year, but they want to let their stylists take vacations LOL). Make an appointment...I promise you will not be disappointed!! If I could give ten stars I would!

I brought the package for $200, you get a full set, and 2 fill in. I followed the direction of not…read moregetting your lashes wet, no swimming, no hot tub within the first 24hours, anyway the lashes fell out within 24 hours, I called and let DJ know, she wanted to fix the problem for free. That's great business!

From the owner: Lash Extension and Brow Waxing services! My goal is to make sure every client leaves feeling…read morebeautiful and refreshed! That is why i now offer foot soaks w/ a complimentary glass of champagne!

Judgement free, professional, friendly, and quick service! They made my first time getting a bikini…read morewax as painless as possible! They are knowledgeable and will walk you through each step so you can feel confident about what to expect. I am grateful for their experience! the whole thing only took less than 15 minutes and the wax was thorough and precise. i will absolutely be back!

Keyana, was very personable and knowledgeable and service was top tier, she's my new girlieread more

this morning my husband told me i looked like "an angel" while i was asleep. he's never said that…read morebefore... i told him i just got my eyelashes & eyebrows tinted and we agreed they are the reason for my angelic appearance! so pleased with Jeseé!

I've been coming to see Jeseé for around two years now for eyebrow waxing and tinting and I can't…read moresay enough good things about not only her eyebrow work, but Jeseé as a person. She is always so nice, and is easy and fun to talk to with a great sense of humor - but if you're the quiet type and want to relax that is just fine too! As for eyebrows- the proof is in the photos! I highly recommend following her Instagram for more examples and for easy appointment booking as she'll sometimes even announce last minute openings on there. She's very meticulous AND super efficient at the same time- and it's amazing that I've never once had to wait more than 5 minutes despite how booked up she always is. You can tell she works very hard to provide high quality service and stay on schedule for clients - and I get compliments on my eyebrows alllll the time. As a bonus, she has the cutest private suite all to herself so no loud salons- and she plays great relaxing music :) always a nice experience!