I happened to find this salon under its former name, Zahara. The stylist, Richlin, has relocated and manages the new salon Pretty by Richlin herself. It was a wonderful experience from the moment I called. She greeted me professionally over the phone and booked my appointment right away. When I arrived she and her co-worker greeted me and my mother (who was not getting her hair done, but just joining me for the day) warmly. I was started right away. Her co-worker Damieka is in training, but you can tell that she knows her stuff. She prepped me for my relaxer by basing my hair. She did a thorough job. Richlin was in the middle of weaving another clients hair but came over to relax me in a timely manner. Her assistant rinsed me and did a great job shampooing, asking me about my tingly spots, and she gave a great massage. When I was done Richlin wrapped my hair and put my under her dryer right away too. I can't say how great it is to have someone be friendly, move you along and not drag the process out, and actually know what they are doing! She was even nice enough to trim my hair. I know that my hair is far from perfect and she did not make me fee lame for having split ends. She just offered to clean them up, which was very cool of her. I ended up having a great experience. The salon is in the middle of renovation but you can tell its going to be fabulous. Ladies, if you are a sistah in search of a new salon, try Richlin. She's great! read more