I think I am entirely too old for technology stores. I get extremely bugged by what has become…read more"commonplace" in them. I don't like having to give all of my information to somebody who types it in to a tablet and then tells me someone else will help me. I also don't like that the customer to employee ratio at this store always seems about 10 to 1, no matter time of year. My least favorite thing is that I cannot shop this store alone. There are so many hidden charges, different prices, etc., that you really don't know what anything costs without the help of a clerk. I like to go to stores and really don't like buying everything over the internet. Places like this are starting to change my opinion of that. So much for an "emotional connection" with your customers.

This has been a month long nightmare of just trying to get my phone to make outgoing calls…read more I bought the newest iPhone 17 and upgraded to the most expensive plan because my old phone was not allowing me to make or receive calls. It didn't help at all. It just says call failed. Sometimes I can get on a call for a few minutes but it cuts out until it finally fails. Wally wouldn't help me since I am authorized user on the plan under my nickname and not the name on my license. Then he said he can do nothing to help me. He called over a friend and they talked about it for awhile and then he started asking me "what's even wrong with the phone? Why are you here?" It ended with them telling me they can't do anything for me and I need to call customer service. Brand new iPhone 17 and most expensive plan and I cant make a call

A little communication problem at first however it turned out great. They were very friendly and…read moreanswered all my questions. The back of my phone was cracked and they did an amazing job and David explained how they repaired i, very interesting doesn't sound as easy as you think.

From the owner: Step into CPR Cell Phone Repair Riverdale for top-notch electronics repair services that guarantee…read moresatisfaction. Specializing in iPhones, Samsung Galaxy, MacBooks, tablets, game consoles, and computers, our certified technicians offer expert solutions for screen damage, battery replacements, water damage, and data recovery. We're committed to using only the highest quality parts, ensuring your device is restored to its optimal condition. Located in the vibrant community of Riverdale, CPR prides itself on providing fast, reliable, and cost-effective repairs. Experience the difference with CPR Cell Phone Repair Riverdale, where we prioritize your needs and ensure your electronics are in the best hands. Visit us and see why our customers trust us for all their tech repair requirements.

I had an iPad that decided to just "die" so I took it to these fine folks to try and repair it…read more They tried everything under the sun and kept at it for an entire day. I appreciated their tenacity to try and get my iPad function again.

Jeremy help me out so much! Thankful for him! I recommend coming here! Was fast and easy!read more

My phone flew out of a 15th-floor window (yes, really) during one of the most hectic…read moreweeks--important meetings, appointments, and people trying to reach me. Needless to say, I was overwhelmed and a little short-tempered. I ended up going to the Riverdale T-Mobile store twice--once to figure out the next steps, and again to set up the new phone. When I came back the second time, Amanda greeted me instantly. She didn't waste a word--just looked at me and said, "Upload didn't work at home?" I nodded, and she took it from there. In less than 30 minutes, everything was connected and working. She handled it all smoothly and professionally, right when I was ready to throw the phone against a wall. It's rare to come across someone so calm and professional, especially in customer service. T-Mobile is lucky to have her! Thank you, Amanda, for making my day a little easier.

This does not apply to the local store. The Tmobile website…read moreand app will not display my bill. This has been down for a month now. I have called several times. Always reaching the Philippines, who does not know how to send me an electronic copy of my bill. I have spoken with four supervisors and they refuse to transfer me to US support. As a customer this is completely unacceptable and unprofessional as a company. I have been a Tmobile customer for 20yrs. I am not asking for something extraordinary, just my right as a customer to view and download my bill. Very frustrated

Customer service here sucks. And they don't carry enough phones there. Might as well get it online…read more These guys can't help you. Worst experience I've had with AT&T was dealing with this stores mess. To the point I want to change provider. I've had AT&T for 10 years.

The AT&T ( 869 W Riverdale RD) is absolutely dreadful!! The staff (DANNY L) was completely…read moreunhelpful, clearly only interested being on his phone, Purchased a new phone with line, he didn't even bother to open box to set it up, he gave me a seal box saying its ready, asked for a case and protective screen he point to where I could find it, I grabbed a screen from where he told me it was. Asked him to put on he didn't even look if it was the right one, he opened boxed and after this he stated it wasn't the right one he told me I had to buy another one, Asked him what his job was if it wasn't to help, he replied no, he didn't he rang phone and items. left frustrated ignore, with a simple requested of getting a new phone. When I asked for supervisor info he just replied he cant give that info out...

I don't know if they build the greatest computers on the planet. If that was the kind of knowledge…read moreI could figure out then I could probably build my own computer. So we will have to take that little gem at face value and talk about the things we DO know. First, they build a great computer for a guy like me. Our family uses it for things like storage, taxes, some light gaming, and uses that are becoming more and more outdated. They do it what I believe to be a reasonable price and I have never left unhappy about my purchases. My favorite thing about this store is the customer service. I believe they truly "love you" and take care of the folks spending money here. Friendly from the time you drop off your old door-stop to the time you walk out with it repaired or a new P.C. Other computer shops have been very, very condescending when I admit I have little to no knowledge and ask them to "dumb it down" for me. Not PC Laptops, they chuckle and break it down to the lowest common denominator for me. I like that. So I will continue to not know how to build a computer and keep coming back here for my PC needs.

PC Laptops has no customer service. If you call the number listed for help…read morethey are limited and have little or no control over the stores activities. So if you are not happy with the stores service you have no where else to go. I was unhappy with the keyboard that came with my new PC but there is no exchanging it. I would have to buy a new keyboard myself after just paying for this one. Just bought a new computer there and no one told me about the SuperEasyBackup subscription which renews automatically for $239.40 yearly. Be careful of the charge. Call to cancel. I saw this in the very fine print on the bottom of the receipt.

Ken is always awesome and ready with a positive and uplifting attitude you can tell he enjoys what…read morehe does. I took my husband's phone in today to get repaired and he made sure to troubleshoot the problem by cleaning the charging port first before quoting me the repair. They truly do care about the customer and are not just trying to make a sale on fixing something if truly there is not a broken feature.

Exchanged my screen protector today. Janell did a wonderful job - not a single bubble on the screen…read moreand perfectly even. Love this location of tricked out - always excellent help.