Hany and this company are great. Easy scheduling, perfectly clean car. Very accommodating on…read moreeverything, even dealing with delays. We (both my family and my parents) have used Hany for years and the service has been perfect every single time. He is reliable, always on time. We are all very happy with him and will continue to call him any time the need arises.

Hany is wonderful! I arranged a ride to the airport for my mom and her sister. We arranged…read moreeverything ahead of time and the service was impeccable. There was a last minute delay with the flight resulting in HOURS between the original pickup time and the rescheduled pickup time. Hany made the effort to make my mom comfortable with the change and assured her that he will take care of everything... and he did! Would definitely recommend his service to anyone needed transportation to the airport!

Friendly, responsive, prompt, courteous, professional. These are the things you want when engaging…read moretransportation services for loved ones or yourself. Please consider using Cool Rides Taxi when visiting the Berkshires, particularly the Cummington area. You won't be disappointed!

Apparently this is NOT a taxi service. i needed a ride to a doctor's office, called 2 hours in…read moreadvance to see about the ride (here from out of town and in an accident that needed a follow-up) and they were unwilling to discuss it saying they are a car service and that i needed to schedule in advance. OK. so, i also needed to see an orthopedist the next day and asked to schedule that. . . he again said no, that i would have to call that morning to get a ride. ??? Can't win with these guys! look elsewhere!!!

I needed a ride at midnight from the airport;.( I don't trust the rideshares with random people) I…read mored rather have a knownprofessional. AAA was easy to book, communicative, punctual, clean and safe. The rate was reasonable, and the driver a gentleman. I d recommend AAA.

The team at AAA is professional, courteous, and trustworthy. I give them my highest endorsement…read morewithout reservation. I live in Austin, TX. My sweet, precious, frail 87 year old mom lives in New Milford, CT. Pre-coronavirus, there'd been a LOT of back and forth for us between the two states and sometimes I need to fly Mom down here, or fly her home and we're not able to fly with her. In three such instances, I've trusted and relied on Mirza and the team at AAA and they've been wonderful. Mirza has been so easy to communicate with, very responsive, and very patient with my nervousness about Mom traveling alone. Mom needs some assistance when walking, and is a bit hard of hearing. Mirza always goes above and beyond to make sure that not only Mom is attended to in a comfortable and timely manner, but that I'm at ease and updated as the trip progresses. I'm super grateful to the AAA team for helping me to help my mom and will continue to rely on them when I need to transport my most precious cargo (that's Mom!). THANK YOU Mirza and AAA!

Excellent, reliable, safe transportation to and from airport…read more The communication is clear and helpful. I would definitely recommend!

If your college student is flying solo THIS is the service to use! Pick up/Drop off for UMass. A…read moreflight was getting delayed I called Valley Transporter who already knew about the situation, had a plan and put me at ease.

Mr. Charles not only went out if his way to make us feel comfortable before our over the Atlantic…read moreflight, but he was timely, professional, and all around wonderful. When we arrived back in the state from Europe, he was there waiting. Exactly where he said he would be. A smile, hug, and the easiest, stressless ride home from Logan that we've ever experienced. I can't recommend these folks enough! I will never drive myself to the airport again!! Affordable Airport Service is not only that, but do so so much more!!! We couldn't be more grateful to have discovered these wonderful folks!

I had a pre-conceived notion of what a company called "Affordable" would offer, but from the owner,…read moreEarl, to our driver, Mr. Charles, we had a fantastic experience with Affordable. 5 stars all the way! Timely, professional and funny! Made the drive to Bradley from Northampton quite enjoyable.

King Grey nearly ruined our wedding day. We scheduled King Grey to run three laps from pickups…read morespots in Springfield to our wedding venue. After the first group boarded and say that was everyone, the driver took that as that was the whole wedding - and after dropping them off, he went home! We had 100 guests stranded at a hotel waiting on a bus that didn't come back. Neither the driver nor King Grey management provided a day of point of contact so we had no way of getting in touch. fortunately Michael's Limo (another nearly service) agreed to pick up the guests within the hour and saved the day. The worst part was that when I booked King Grey, they told me that other services in the area weren't "reliable". If only I knew they were talking about themselves! King Grey did refund me the full cost of the shuttle for the mistake (thus the second star) but I much rather would have had the wedding go as planned than have gone through this.

I booked with King Ward for a grade school field trip, and experienced great service. The staff are…read moreprofessionals, and respond promptly via fax, phone, and e-mail. Our driver was a professional - friendly and accommodating. The coach itself was immaculate upon boarding. The DVD player worked well, and the seats were comfortable with plenty of foot room. Will definitely recommend them to friends, and will book again in the future.

This business is OPEN. We have been using this car service for several years - ever since we moved…read morefrom the city to CT and we need a ride either to or from Bradley Airport. The owner (Singh) is super nice and accommodating. The cars are clean, the service is reliable and the cost is fair for a 45-minute drive. I just booked a car for my husband and I have no doubt that someone will be there for him when he gets in.

Do not count on these guys! I called three days prior to my departure to make a cab reservation,…read morethey said no problem, just call back the day before to confirm. I called the day before and then all of the sudden they didn't have a driver. So they give me the name of a cab company that can accommodate (Alexus cab company- also avoid, keep reading). I think to myself, "OK, you fell through, but nice comeback by referring someone else, thanks!" I call Alexus and they say no problem, all set for my reservation. Sure enough, time for reservation rolls around and no one shows up. I call...and call...and call... no one even answers the phone. These guys are assholes, don't waste your time.

We use Algonquin every November for a trip up to Montreal from the Connecticut area. Faisal is the…read morebest. They always accommodate our needs extremely well! We have never had any problems, and are looking forward to planning next years trip already!

We have used Algonquin for two years now for a senior trip to Virginia Beach and have had great…read moreexperiences. The price was very reasonable and the owner very accommodating. The bus was clean and the ride was smooth. All of our drivers were friendly and professional. I look forward to booking with Algonquin again.