Mr. Charles not only went out if his way to make us feel comfortable before our over the Atlantic…read moreflight, but he was timely, professional, and all around wonderful. When we arrived back in the state from Europe, he was there waiting. Exactly where he said he would be. A smile, hug, and the easiest, stressless ride home from Logan that we've ever experienced. I can't recommend these folks enough! I will never drive myself to the airport again!! Affordable Airport Service is not only that, but do so so much more!!! We couldn't be more grateful to have discovered these wonderful folks!

I had a pre-conceived notion of what a company called "Affordable" would offer, but from the owner,…read moreEarl, to our driver, Mr. Charles, we had a fantastic experience with Affordable. 5 stars all the way! Timely, professional and funny! Made the drive to Bradley from Northampton quite enjoyable.

On the recommendation of the Holiday Inn Express staff where I stayed last weekend, I contacted the…read morecompany for mid morning transportation to Bradley International Airport during the epic snowstorm. The owner was friendly and willing to help me in light of the road conditions outside. He arrived for pickup early as promised and after a snowy trip, dropped me off at the terminal. He found I had left my backpack in his SUV parked it and ran after me to return it! I couldn't ask for a better honest transportation company! 5 Stars!

Chevy picked me up at Logan Airport early morning on a day that had predicted heavy rain and…read moreflooding in the Boston area. Despite heavy traffic on the Mass Pike, my ride was there waiting for me. Traveling back to Amherst was comfortable and smooth, and the driver even stopped along the way so I could get a cup of coffee! I recommend using this reliable car service...

Olga, the primary for this business, used to work for another transportation company. She was let…read morego from that business so she created her own. I've had rides from her in the past and she was always late to arrive causing me to be late for my appointments. Today, true to form, Olga Kruglykhina arrived late. I mentioned that she was late and I had to get to my appointment on time. As an act of defiance, she put the car in park and simply sat there while playing on her phone. After some time I asked if she could just go so I could make it on time. While in the car I made a call to the hiring company and complained about her being late. She dropped me off and said she wouldn't bring me back because I complained this leaving me stranded miles and miles away from home. She was not professional or kind. The only good thing about the ride is she has been given a fine for her actions.

Yellow cab is gone best taxi in Springfield Massachusetts is Ace taxi 413 781 7777 or Mym…read moretransportation

iI called them 45 times before i got to springfeild MA from NYC they didn't answer! when they…read morefinally got thru they said 25-35 mins... It took them 1 hour and 45 mins to get a cab to me ! shitty service and they are DOUBLE UBER! THE CARS ARE DIRTY AND THEY ARENT DISENFECTED BUT IM BEING UPCHARDED OVER CORONAVIRUS!

Amazing company. We set up a ride to the airport from…read moreNorthampton to Bradley airport. First off, you can reach a person with ease. Then, they come right in time. They are kind, courteous, and load your bags. The car is beautiful. I feel that they treated us like queens!!! I really highly recommend (cheaper than Uber of Lyft from Northampton)

The best car service I have ever used; I highly recommend this service. The drivers are neat,…read moreprofessional, and on time. The cars are clean and comfortable. The reservation process is easy. This car service is worth the little extra money it costs to upgrade from Uber or Lyft to arrive on time and be delivered to your exact location. My airport pickup and drop-off were seamless; my driver handled the car and the traffic directions with ease, and they were polite and professional from beginning to end.

It's still pretty good though I admit they might need Trump to bring in National Guard MP's to make…read morepeople feel safe in this place (suggesting so don't give me drama) & now Peter Pan Bus has a counter but suggests using app for price cuts & for Greyhound now no counter/printing facilities so that might irk people but myself took PPB (Peter Pan Bus) & GLI (Greyhound) and it's almost comparing apples to oranges & Greyhound is okay but needs improvement (for the GLI observers here) & Peter Pan Bus can do great especially with connecting buses with other operators (PPB ones you know).

Had not been there in years. The renovation thing was so confusing because it was under renovation…read morefor years and nothing really happened. Recently, I walked up the stairs per usual trying to go through the double doors (that open automatically) to the waiting room where that schedule sign is with the white push in letters that has not changed since 1980s and the door was locked! I walked downstairs and took a left to a new dimension. it was a museum place with clean bathrooms and a gift shop? It was so confusing but in a good way (there was a barber seat in a glass case). The older gentleman that has worked there since I was in college still works there (he was always very nice and mean at the same time which I appreciated). You can actually board the trains when they arrive. Before they used to freak out on you and then make you cross the train tracks to get on the train two minutes before. I didn't even get haggled outside the entrance or encounter any attempted sexual harassment which I'm good at avoiding from many years of sprinting inside the entrance when my father would Tokyo drift up and send me on my way to New York. Place is very legit now.

Springfield is not my favorite place to travel, but I generally am pretty happy with the Peter Pan…read moreBus Terminal. Cleanliness is always a bit of an issue but the workers here are always nice and helpful. Last time I traveled through here I was trying to make a connection and even though I asked the wrong person, he pointed me to the right person to ask. The time before that, I missed a connection because of a delayed train and the workers made sure that I was able to get on the next bus still. Not my favorite place to waste time, but if I have to be in a train station, there are certainly worse. Food options available include McDonald's and Dunkin' Donuts.

worst ever! I have been trying to commute to and from work from Amherst to Springfield and back for…read morea year spending on average $800 + per month. The bus is NEVER ON TIME! I am ALWAY LATE! Whenever I say something to the driver about being 20-40 minutes late getting back to Amherst, they say "So? What do you want me to do?" This is after they change the routes and go to other stops first without informing the riders. My concerns and complaints are alway met with Aggression and Attitude and my emails go unanswered. THEY DONT HAVE A PHONE NUMBER TO CALL FOR A REASON! THEY DONT WANT TO HEAR FROM ANYONE ABOUT THEIR SERVICE OR THEIR DRIVERS! IF I COULD RIDE PVTA I WOULD!!!

He was very friendly on time and great pricing! I would Definitely recommend him to anyone for limo…read moreservice for a night on the town.

Valley Transporter was perfect in every way. Our reservation was last minute to a weather system…read morestranding us at Bradley. My calls for service were received in a helpful and efficient manner. All was arranged in conjunction with our need; super nice people! Our driver was so cordial and arrived on time. We didn't lift a bag. Our drive was comfortable and safe. We could not have been happier. Kindest Regards to all at Valley Transporter.

I've been a happy client of Valley Transporter for many years now -- trips to Logan, Bradley, and…read moreAmtrak, as well as private transport to a variety of destinations in Massachusetts, New York, and Rhode Island. Every trip has been a breeze. Drivers are friendly, punctual, skillful, and safe. The owners and others who handle reservations are always on top of everything, patient with any changes I've had to make, helpful in every way. I'm not surprised when drivers tell me they love working for this company.