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Arrivability Car Service

5.0 (2 reviews)
Closed • 6:00 am - 12:00 AM (Next day)
Updated 1 month ago

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20 minutes

Response rate

100%

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GoGreen Cab - Photo of text message of cab company cancelling at pick up time.

GoGreen Cab

3.4(17 reviews)
4.9 mi

Just 1-star is a little harsh -- I actually have had two decent rides from this outfit -- but I'm…read moredone trying. Six straight times now I've called for a ride only to be told "we're all booked up" or "everyone's at the airport," and to call back in a couple hours, maybe, possibly, but no guarantees even then. Which isn't the kicker. The real kicker was in the light dawning over Marblehead. So I called from another phone, claiming to be at a local hotel, and wanting a ride to the airport a half hour away. Well, NOW they had a cab available ... sure, for a huge fare. It's just local trips they don't want to provide. Not to mention that their name and claims to be "environmentally conscious" are just hogwash. Their cars are like any other, burn gasoline like any other, and if they were THAT environmentally conscious they'd be telling people to take the train or the bus to the airport instead. Nice frigging try.

With a name like "GoGreen," I was expecting hybrids and PEVs, which the driver told me they do not…read morehave yet. I would've preferred that they wore a mask, but not enough for me to ask about it rather than just roll the window down. I was just passing through, so I can't compare them to other companies; I was just grateful that there was a service available, especially at night, and the price was the same as a rideshare, which is nice when you don't want to support apps that screw their drivers.

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GoGreen Cab
GoGreen Cab
GoGreen Cab

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Exclusive Car Service

Exclusive Car Service

1.7(19 reviews)
4.6 mi

I had an overall good experience with exclusive. Our driver, Wayne (hopefully I remembered his name…read morecorrectly!) was so kind and helpful while transporting us for my sisters wedding. The only reason I don't give 5 stars is communication is a little rough. I was referred to their email address, and when I used it, it was immediately sent back to me. I also had difficulty finding a local number to use. But the limo itself was extremely clean, our driver was amazing, and I would definitely recommend exclusive!

I don't believe I've ever given anyone a negative online review, but I have made a special…read moreexception for this company. In summary, they did not provide the service we asked and paid for on my wedding day and they responded inappropriately when we addressed our concerns with them. We asked to have a shuttle bring people from the church to the reception hall, then continue cycling to local hotels throughout the reception. We booked the shuttle for 5 hours (? - not sure the exact initial contract) and confirmed multiple times with the shuttle service that they would stay for longer and charge us extra if we required them. We asked the first shuttle driver to stay until the end of the reception, as it was raining and there were many people who still needed rides to their hotels. Again, we had confirmed multiple times that this was totally fine, they would simply charge us more. The first shuttle driver disappeared and did not return. The event director of the reception hall personally drove my grandparents to their hotel in the rain. While this was a hiccup in the day, I could have believed it was a miscommunication. Perhaps the first driver was not clearly told that we needed him to stay longer. Perhaps he expected someone else to cover the shift. Things like this happen. It's ok. My mom called the shuttle service when she realized the first guy went missing. They apologized and sent a replacement driver. Again, could have forgiven them at this point for the hiccup and ridden it off as a miscommunication. However, the replacement driver they sent very much appeared to be intoxicated. This was apparent to everyone who spoke to him and was independently noted by the event director at the reception hall. I have no way to prove that this man was intoxicated, but he appeared to be so and guests were uncomfortable being transported by him. My mom called customer service the next morning to explain what happened. I heard her on the phone. She was extremely calm and gave nothing more than a play-by-play of events as well as our concerns about the second driver. However, the owner was incredibly rude to her and said something akin to "how DARE you accuse one of our drivers of being drunk." I could literally have forgiven everything that happened, despite the fact that they made my wedding day less than perfect, if they had treated us apologetically or if they had shown any interest in our concerns for the safety of their customers. We felt we had not received what we signed up for and their response was combative and unprofessional. Mistakes happen and are sometimes unavoidable during big events, but I advise you to choose a shuttle service that treats both customer satisfaction and safety appropriately.

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Exclusive Car Service
Exclusive Car Service
Exclusive Car Service

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Arrivability Car Service - towncarservice - Updated May 2026

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