Yikes, this was an experience! I booked five nail services - 2 gel manicures, 1 dip manicure, 1…read moreregular polish OR dip mani and regular polish pedi for the Friday before my wedding. I actually tried to book elsewhere (a month in advance) and they were completely full, which at the time I thought was weird, but after this experience, I'm guessing literally everybody in this area goes to the other location. When we arrived, we thought it was cute, very different than the normal salons we go to, but cozy and we were offered cucumber water which was a nice touch. There were two girls who would be doing all five services and one of them, Cece, was VERY hung up on the designated schedule they had created of who was going when and with which person, despite asking if the one person getting two services could start before the others. We also asked if the one who I booked for regular polish mani or dip mani could proceed with the dip and they told us they did not have time to do it. Cece told us she was unsure how everything was going to get done due to having to get back to tending the desk after two services, despite, being reassured on the phone when booking, they would be able to complete all five services before 1:30pm. From here, it just went downhill. The first red flag was when one of my bridesmaids stated she wanted a French manicure with chrome, and Cece asked the other girl (unsure of her name) what colors to use for a French and what chrome was. The second red flag was when she put the aluminum foil on this same bridesmaids fingers to take off her gel polish, and after doing so, began asking about shaping and color despite there still being gel on her fingers. This bridesmaid and I get our nails done every three weeks with gel and thus are very seasoned with the process and know drilling the gel off our fingers is necessary. When we stated this, Cece simply said she did not have a drill, which then proceeded to her having the two of us sit 30+ minutes with aluminum foil and nail polish remover on our fingers that did absolutely nothing. When I reiterated this to Cece, she said "well that is how they told me to do it." While this was going on, she completed one of my other bridesmaids pedicure who stated she was filing her skin opposed to her toes, and the finished product was wrinkly and very poorly done. In addition to this, the other girl was doing the bridesmaid who was getting dip. An hour and 45 minutes into our appointment, the only thing done was my bridesmaids regular polish pedicure, while the other four of us all had partial work done. Eventually I asked the other girl what the drill situation was because I knew me and one other bridesmaid would be unable to walk out of this salon with the nails we intended without a drill. She assured us she would complete the three of our services - the two gel manicures and the dip manicure, fine. We actually felt bad for this other girl because she ended up having to do far more than she initially probably intended, which was evident because she was shaking when doing mine and the other bridesmaids gel manicures. Miraculously, the two gel manicures came out really well and we were happy with them, however the dip manicure, the regular pedi and mani were honestly some of the worst work I have ever seen. As I mentioned, the pedi was wrinkly and gloopy. The regular mani was even worse, my bridesmaid also requested a French and when the lines were wobbly and uneven, she requested it be redone with just white polish. Cece literally did every single finger with the fine tip brush used for French tips to paint her entire fingernails... once again, they came out horrible, and based on the outcome, I honestly cannot imagine this woman has ever painted nails in her life, and I am not being drastic, we compared them to a 12 year old who did her own nails at the wedding, and hers were better. They were so bad, this bridesmaid literally went out and bought white nail polish and re-did them herself the same night. I have no idea what happened with the dip, especially because the other woman succeeded on our gel manicures, but the bridesmaid who got dip's fingers look horrible, her nails are SO thick, and while she requested an ombre, there is nothing of the sort.
It came out to $255 and I tipped 15%. I would say in general, that total is reasonable for those services, however, for the quality of 3 of them, I SIGNIFICANTLY overpaid, and I should have actually looked at the regular mani, pedi, and dip a bit more closely before checking out.
I am astounded this place advertises itself as a nail salon, because it was quite frankly the worst place I could have picked for bridal nails before my wedding. Future brides, beware, I strongly advise steering clear of this place for nails specifically, I cannot speak on hair or any other services they offer.
