I've been trying to work with Prestige for the last year or so to figure out what happened to my wedding dress. It was preserved right after my wedding in 2013 and sealed up. I took it all over the world with me, and then I finally broke the seal on the box to find that the dress inside is definitely not mine. I have the warranty on the preservation from this company, but I was referred to the local dry cleaner, who is no longer in business. I haven't been able to find any contact to try to sort this out, and I'm extremely disappointed. Maybe I should have opened the box sooner to make sure I had my dress, but in talking to many other friends and family, that's not a thing that hardly any of them have done. At this point, I'm interested in you all backing up the warranty. I still have all the paperwork as well as some other poor woman's dress. The company stated that this was likely an issue with the local cleaner, but I have no one to hold accountable on that end, and Prestige is throwing up their hands even though they have no proof that the error wasn't theirs. read more