I was referred to this company by my HVAC company. The owner Mark came out to personally see what I…read moreneeded which was both carpets and air duct cleaning. He was incredibly kind and professional, explaining their whole process and reminding me that I would pay only when finished and completely satisfied. The carpet cleaning was done very quickly and the carpets look beautiful and dried very quickly. A week later they came to do my air ducts in a three story older home. No miss, or fuss. Great professional. The equipment was clean and they were very careful of my hardwood floors and painted ducts. At the end they showed me before and after pictures, recommended a couple of vents be replaced and other hints to help keep things clean. The tech was very nice and professional. A follow-up call was placed to ensure I was happy and later a thank you card. So nice to deal with people and not "bots". To top it off this bid was just under half that submitted by Academy Air and there was no upselling. Highly recommend.

I had my carpets cleaned & scotch guarded!l. They were very professional & transparent with the…read morecost & cleaning process. They did an excellent job & were very polite.

Fantastic local company who does a great job at a fair price. They cleaned our carpets and couches…read morelast year and about to have them do again. We have kids who are not easy on the carpets - they got almost everything out and worked hard to do the best job. Friendly, communicative, reliable and professional. They also have cleaned family and friends carpet multiple times all with great results! Highly recommend!

I've been having my carpets cleaned for years and years and years. Over that time I've had many…read moredifferent companies do the work, a couple of them more than once. It was always OK, but was never what I considered a GREAT job, worthy of recommending to a friend. No longer. Frey came out yesterday and did the best work I've ever had done. They pretreated and spotted (we have a dog). They spent extra time on spotted areas to make sure they came clean. They moved chairs and tables. They were polite and professional. The carpet doesn't look new (because it's not), but it is the best it has looked in a long, long time. I will be calling them again.

I hired this company to clean 4 rooms of carpet, staircase , a hallway and an area rug. My…read moreappointment was at 9am and Kerry I had a 9am appointment. Kerry arrived 5 minutes early and completed the job in a very timely manner. I had a few areas on the stairs where the carpet was stretched and he fixed those areas for me. The carpet on the stairs looks so good now. I was so pleased with the cleaning and the fixing of the carpet on my stairs. Kerry's price was so reasonable that I made my tip much larger than I would have otherwise.

Very, very poor workmanship. I was told by Kerry that he could install 3/4 inch red oak floors on…read moretop of my concrete slab on my main floor. He told us that the entire process should take no longer than 3-4 weeks. Following are just a few of the issues we have had: Issue 1. Kerry told us that he was going to use Grade 2 unfinished Red Oak. We were told that the only difference was that Grade 2 had a few more "knot holes" in it, but he would only use the best pieces to try to eliminate the knot holes from our finished floor and that if there were pieces with a few small know holes that he would install them along the outer edges of the rooms where they can be covered by furniture and he would fill them with a wood filler. He told us that after he sanded and polyurethaned the floors, you would not even notice the knot holes. -RESULTS. He did not place the pieces with the knot holes along the edges of the room. Instead, they are all over the middle of our floors. In addition, he did not use a wood filler that could take a stain and he used the wrong color wood filler. Therefore after he sanded and polyurethane the floors, there are more than 100 holes that have been filled with this wood filler and as a result there are are a 100+ holes who's colors do not match the rest of the wood floor. They stand out like a sore thumb. Issue 2. Kerry "floated" the concrete floors, as you should prior to starting the gluing process. However, he used the WRONG GLUE, when he put down these hardwood floors on the concrete. He used a glue specific to engineered wood floors, a product called Roberts 1407. Written on the back side of the 4 gallon container of 1407 are the words "do not use on hardwood floors or engineered floors over 1/2 inch thick". RESULTS- After 3 weeks of being glued, my floors are already starting to come up and buckle. I contacted a company that specializes in re-installing and gluing hardwood floors. They identified 16 different spots in this new floor that need to be re-glued using the correct glue. I also called Roberts, the manufacturer of the 1407 product. They told me that my contractor had used the WRONG glue on this concrete slab, and that due to moisture concerns associated with concrete slab homes, Kerry should have used a Product called Roberts 1540. Like the 1407 product, the 1540 product comes in 4 gallon buckets. However, the 1504 product is $100 MORE per 4 gallon bucket. Kerry claims he used up to 10 buckets of glue on this floor. Therefore, it would have cost him $1,000 more to use the correct glue. Issue 3. We contracted Kerry to do 4 rooms of hardwood floors; a kitchen, a middle room connecting the kitchen to the main den, the main den, and an office space. RESULT- Kerry only laid hardwood in 3 of the 4 rooms. The 4th room is sitting and waiting for him to put in the hardwood floors. Issue 4. Poor Workmanship. Kerry was suppose to lay a thin layer of wood filler on the floors prior to him sanding and putting on the polyurethane. He did that. However, when he sanded he did NOT get all the wood filler off the wood and polyurethaned over it. There are spots in this new floor where the top layer of the floor does NOT show off the hardwood, but rather the discolored wood filler. In addition, you can see sanding and buffing marks all over this new floor. I have had 3 different hardwood flooring companies come out in the last 2 weeks, and all made the same negative remarks about the sanding/buffing marks. Issue 4. No Responses from calls and texts by myself to Kerry for over 2 weeks. My wife and I left our home for 2 days while Kerry was suppose to put on the coats of polyurethane. When we came back from our stay in a hotel, we were appalled at the appearance of these new floors. We had hardwood in our old home and knew what the finished product should look like. I told Kerry of our disappointment. My wife was especially mad and told Kerry in no uncertain terms was this job acceptable. Kerry said he wanted to fix it and make us happy. Over the next few days Kerry and my wife texted each other. My wife was so distraught with her new wood floors and Kerry's non-responsiveness that she told him that she was through dealing with him and that he would have to deal directly with me in order to reconcile this situation. That was over 2 weeks ago. Since that time, my wife has had NO oven or refrigerator in her kitchen because Kerry removed them to polyurethane the floors AND I have left repeated messages and texts for Kerry to call me to resolve these above issues. He has not called me as of Friday August 19th and this job, quoted to take 4 weeks, is still not finished in week 9. Description of work: Tear out old flooring and install new 3/4 inch red oak hardwood floors in approximate area of 1100 square ft.

Once again I called J Thomas to clean out tile floors. No matter how much scrubbing and elbow…read moregrease I put it, I just couldn't get them clean. The miracle worker, Jerome, was on time, professional, and easy to have in our home. He did another fantastic job for us! And the price was very fair.

If anyone needs carpet cleaning Hi highly recommend that you…read moregive Jerome a shot. He arrived right on time and went right to work. I have two area rugs, carpeted stairs and a partial bedroom and all look and smell amazing now!! ! He was fantastic and got up all of my Boston Terrier Bender's "accidents" https://www.facebook.com/JThomasCarpetCleaning/

E & B Carpet and Upholstery Cleaning of St. Louis, MO does exceptional work. We have used there…read moreservices on several occasions for some of our commercial cleaning accounts. They were very prompt at giving an estimate and doing the job. The guys that came and cleaned the carpets were professional and very courteous. The carpets always looked great when they completed the job. I highly recommend E & B Carpet and Upholstery Cleaning of St. Louis, MO for your carpet cleaning needs. by: Action Green Clean

DFW Cleaners on the Go is a fantastic cleaning service that we have used for over a year. The…read morecleaning is consistently great! We have also used the carpet cleaning for both our rugs and carpets. The pricing is extremely fair, and we have been thrilled with all of our cleanings!

I found this company by using Amazon services. He did a fantastic job. I recommend this company…read moreto anyone needing a thorough carpet cleaning.

We have very white carpet in the upstairs area of our house. A couple of weeks ago we ended up with…read morea large spot outside our bathroom from an unidentified spill of some sort (came from our cleaning company). Todd was very honest about what to expect and what the spot could potentially be. We also had a few random spots in other areas (that no one other than myself or my husband would notice) that were treated. Todd did a fantastic job, was incredibly honest, and very friendly. He does all of his own cleaning so you know who will be in your house. I highly recommend Total Carpet Cleaning- we are very pleased with Todd's work.

Eric was very friendly, courteous and replied fast…read more Originally I wanted to bring my rugs to someone and this company comes to you. They plan to have a building soonish. I would work with this company in the future

Eric at Castlewood Cleaning & Refinishing did a great job on the floors of my Victorian house. He…read morelistened to what I wanted and came back with a professional and well written estimate, along with a great price. I wanted something unusual for the hardwood floors - I didn't want them looking shiny and new like something from HGTV, but I wanted their antique qualities and character to remain. Eric did that for me and I'm very impressed. Communication was excellent, working with him was excellent, and I'm very grateful for his talents and skills - I think my house is grateful too. Thanks!